Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecently moved in to a new flat with…
Recently moved in to a new flat with the help of Natalie at Keaton's. Very helpful and professional and made the process as painless as possible!
Charlie · 28 September 2022
Agent replied · 25 October 2024
Thank you Charlie, that's great to hear.
★★★★★ 5/5
TrustpilotThanks for the help Billy in finding…
Thanks for the help Billy in finding and facilitating our latest property!
Ja · 22 November 2023
Agent replied · 25 October 2024
That's great to hear, thank you Ja.
★★★★★ 5/5
GoogleI've just rented a property through Keatons and the support I got from Alex throughout the whole process was great, can definitely recommend.
Tássia · 11 January 2023
Agent replied · 10 January 2025
Thank you for your kind review Tassia.
★★★★★ 5/5
Trustpilotof the best services I have had
of the best services I have had, the best care, the best customer service. Thanks for being so fast. Delighted to have found this agency
KEVIN · 25 October 2022
Agent replied · 25 October 2024
That's fantastic to hear, thank you Kevin.
★★★★★ 5/5
TrustpilotVery helpful!
Oscar at Keaton's was a massive help through the process of viewings, getting the offer to the landlord and then tenancy agreements.
Chris · 10 February 2023
Agent replied · 25 October 2024
That's fantastic to hear, thank you Chris.
★★★★★ 5/5
TrustpilotReally helpful throughout the…
Really helpful throughout the experience. Professional, informed, clear and honest communication. Natalie Craddock in particular was helpful in keeping the whole process smooth and easy.
Will · 19 October 2022
Agent replied · 25 October 2024
Thank you Will, that's fantastic to hear.
★★★★★ 5/5
TrustpilotFlat Search - Highly Recommend Will
Excellent service. Will J in particular was very knowledgeable, personable and went to all lengths to assist me - Would highly recommend.
George · 27 January 2023
Agent replied · 25 October 2024
Thank you for your review George.
★★★★★ 5/5
TrustpilotPrompt responses and Nice customer…
Prompt responses and Nice customer service from Siane D’Cruz and Natalie Craddock
Linda · 5 November 2023
Agent replied · 25 October 2024
Thank you Linda, that's great to hear.
★★★★★ 5/5
TrustpilotIt was a smooth and great onboarding…
It was a smooth and great onboarding experience with Keatons
Rutin · 18 December 2023
Agent replied · 25 October 2024
Thank you Rutin, that's great to hear.
★★★★★ 5/5
TrustpilotAmazing estate agents
Amazing estate agents. Specially the Deptford branch 😊. Personalised and fast results. Lauren you are a five star ⭐️⭐️⭐️⭐️⭐️
Anastasios · 20 April 2023
Agent replied · 25 October 2024
Thank you Anastasios, that's great to hear.
★★★★★ 5/5
GoogleI was pleased with the way a couple of maintenance issues were handled by NIth Krishnan. He was helpful and resolved the problems effortlessly.
Dee · 24 October 2022
Agent replied · 23 October 2024
Thank you for your kind review Dee.
★★★★★ 5/5
TrustpilotThanks for helping me Oscar
Thanks for helping me Oscar, you were great!
Alice · 17 January 2024
Agent replied · 25 October 2024
Glad to hear Oscar could help you. Thank you for your review.
★★★★★ 5/5
TrustpilotJose and Lauren
We have been renting one of Keaton's houses for one year and we have had no issues at all so far. Today, Abhijit has kindly collaborated with us to successfully agree an extension of our tenancy period.
Jose · 19 June 2020
Agent replied · 25 October 2024
Thank you for the review Jose.
★★★★★ 5/5
TrustpilotGreat
Justine Reynolds agent - very efficient and great communication with the move. Felt very supported with any issues with the house.
Customer · 20 January 2023
Agent replied · 25 October 2024
Thank you for your kind review.
★★★★★ 5/5
TrustpilotI have been very impressed
I have been very impressed with the prompt and informative service provided by Elliot through your my experience of buying a property with him.
Lucy · 1 October 2022
Agent replied · 25 October 2024
Thank you for your kind review Lucy.
★★★★★ 5/5
GoogleMe and my family have just rented a lovely house with Shaun, and we couldn’t be happier. He made everything go smoothly and was always there to help. I would highly recommend them to manage a property any day!!!
Thanks, Shaun!
Shah · 17 December 2023
★★★★★ 1/5
TrustpilotAwful service
Awful service - complete disaster. Would never go near this company again.
Customer · 6 October 2023
Agent replied · 25 October 2024
Hi Greg,Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.Kind regards,Keatons
★★★★★ 5/5
TrustpilotGreat guidance through the property…
Great guidance through the property search. Really appreciate Oscar for all his help !
Sonali · 29 July 2023
Agent replied · 25 October 2024
Thank you for your kind review Sonali.
★★★★★ 5/5
TrustpilotGreat team
Great team, great service, always available when needed, would definitely recommend
Andrea · 13 October 2023
Agent replied · 25 October 2024
Thank you Andrea, glad to hear this.
★★★★★ 5/5
TrustpilotTenancy discussions
I have been dealing with Natalie Craddock at Keatons and I must say in our dealings and discussions I found her most professional and helpful. John Simmons
John · 8 April 2022
Agent replied · 25 October 2024
Thank you John, that's fantastic to hear.
★★★★★ 5/5
TrustpilotViewed flats with OJ B in Deptford
Viewed flats with OJ B in Deptford. Great guy with a strong understating of the market; will be continuing my search with Keatons!!
Katie · 21 September 2022
Agent replied · 25 October 2024
That's fantastic to hear, thank you Katie.
★★★★★ 5/5
GoogleI have been dealing with Lauren with renting a client's property and found her to be very friendly and quick to respond to my requests and questionsPositiveResponsiveness, Professionalism
Camilla · 11 January 2022
Agent replied · 10 January 2025
That's fantastic to hear, thank you Camilla.
★★★★★ 5/5
TrustpilotKeatons was very hospitable and helpful…
Keatons was very hospitable and helpful with us moving to our new accomodation
Stavroula · 31 July 2023
Agent replied · 25 October 2024
That's great to hear, thank you Stavroula.
★★★★★ 5/5
TrustpilotSmooth/great experience with Keatons Stratford
Have recently viewed a few properties with Will in the Stratford branch - smooth process and great experience all round. Would recommend!
Frankie · 4 October 2022
Agent replied · 25 October 2024
Thank you for your kind review Frankie.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.