Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,763 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,763 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,461

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wonderful response

Wonderful response, all problems sorted in quick time

Femi · 5 September 2024

Agent replied · 29 October 2024

Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, don’t hesitate to reach out.

5/5

Trustpilot

Thank you for your help

Dr · 22 October 2024

Agent replied · 29 October 2024

We're pleased we could be of help! Please let us know if you need any further support!

4/5

Trustpilot

Excellent except I can’t login my…

Excellent except I can’t login my account

Wu · 20 September 2024

Agent replied · 29 October 2024

Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. We’re sorry to learn you’re having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and we’ll be more than happy to assist in resolving the issue promptly.

5/5

Trustpilot

Great Lettings & Management Service.

Bethel and the Johns & Co team were incredibly professional and efficient in arranging the tenancy agreement and coordinating the move-in process. They kept everything well-organised, communicated promptly, and made the entire experience seamless.

Alexander · 3 December 2024

5/5

Google

Couldn't ask for a better experience than the one I've had with Johns & Co. Not only were they consistently honest and reliable, but they have been on hand at every stage of the process, which is especially reassuring given that they are handling a new development. Highly recommend renting using Johns & Co.

Michael · 10 November 2017

Agent replied · 8 November 2024

Thank you for sharing your experience Michael. We're really thrilled that we were able to help you and wish you all the best in your new home.

5/5

Trustpilot

Great

Great, informative and committed staff made a stressful process very smooth and easy.

Joe · 5 June 2024

Agent replied · 29 October 2024

Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.

5/5

Trustpilot

Thank you for your assistance

Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia

Sonia · 26 July 2024

5/5

Trustpilot

Many thanks for Spyros!

Many thanks for Spyros!Our problem has been resolved. We were in good hands. Thank you once again.

Jack · 12 March 2024

Agent replied · 29 October 2024

Hi Jack,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your gratitude on to Spyros.

1/5

Trustpilot

Arrogant estate agents!

Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!

Coola · 23 July 2021

5/5

Trustpilot

Friendly and efficient service from…

Friendly and efficient service from Priscilla Ogefere

Cd · 5 September 2024

Agent replied · 29 October 2024

Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.

5/5

Google

My husband and I had a very smooth experience with Johns and Co! ask for Pablo he was awesome very easy to get in touch with and he showed us the available flats and moved the process along quickly. I would recommend them if you want professional service and a beautiful flat!!

Isaura · 10 November 2018

Agent replied · 8 November 2024

Thanks for the feedback Isaura! Really pleased Pablo was able to assist you. Wishing you all the best in your new home.

5/5

Trustpilot

Amy Bridge & Amy Woo Are great people…

Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.

Maxwell · 13 February 2024

Agent replied · 29 October 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy Bridge and Amy Woo.

5/5

Trustpilot

Very helpful

Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.

Davinder · 19 December 2024

5/5

Trustpilot

Good Service and quick responses

I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencer​​​​and Rachel Massey​​​​ from letting team.

Ossama · 3 December 2024

5/5

Trustpilot

A tricky matter

A tricky matter which was professionally handled to perfection given the context.

Mr · 5 June 2024

Agent replied · 29 October 2024

Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!

5/5

Trustpilot

Great experience finding and letting…

Great experience finding and letting the property with Brooke Williams and Leigh Hallett!

Panya · 17 May 2024

Agent replied · 29 October 2024

Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.

5/5

Trustpilot

Johns & Co manages the apartment I rent…

Johns & Co manages the apartment I rent out through them. Param who help manage the property is always helpful and prompt at responding. Thank you and keep up with the good work.

Ivy · 1 December 2024

5/5

Trustpilot

Good Job

A very good experience. Quick and helpful. A very good job

Josefina · 14 June 2024

Agent replied · 29 October 2024

Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.

5/5

Trustpilot

Good support from Cynthia and Victoria

Good support from Cynthia and Victoria Well organized

Herve · 2 August 2024

Agent replied · 29 October 2024

Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!

5/5

Trustpilot

Really pleased with the service…

Really pleased with the service provided by Bryony Bowyer at Johns&Co

Faiz · 10 June 2024

Agent replied · 29 October 2024

Hi Faiz, Thank you for leaving this review. We'll be sure to let Bryony know you were thoroughly impressed with her service.

5/5

Trustpilot

Very good service

Very good service, high efficiency,

何何静 · 20 September 2024

Agent replied · 29 October 2024

Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!

5/5

Trustpilot

Prompt and efficient experience by…

Prompt and efficient experience by Savannah Renunad. Letting Admin of Johns Co at Royal Wharf.

Kptan · 24 March 2024

Agent replied · 29 October 2024

Thank you for your 5* rating! We will be sure to pass your positive feedback along to Savannah.

5/5

Trustpilot

Helpful, responsive service

Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!

Renu · 5 December 2024

4/5

Google

The renewal process for the flat i’m renting has been really smooth. I was assisted by Fern who provided me with all the information i needed and guided me through the whole process. It has been a really good experience.PositiveQuality, Professionalism

Javier · 9 November 2021

Agent replied · 8 November 2024

Hi Javier, Thank you for the positive review, we're glad you had a good experience with us. We will be sure to pass your kind words on to Fern. All the best, JOHNS&CO.

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