5/5
TrustpilotNew apartment
Great team! Thanks for all you help!!
Agent replied · 24 December 2024
Hi Estelle,Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team.
Trusted Agent profile · Newham
JOHNS&CO Royal Wharf reviews in Newham
★★★★★
1,751 reviews across 3 platforms
4 Halyard Place, London, E16 2TH, Newham, E16 2TH
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,751 reviews on three platforms, including 290 Google reviews rated 4.3.
290
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,449
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Newham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent Team
Excellent Team, esp. Priscilla, who is always helpful and responsive.
Agent replied · 29 October 2024
Hi Janus,We’re happy to hear that Priscilla has been so helpful and responsive! Thank you for your kind words, your satisfaction is our top priority, and we’re glad we could meet your expectations.
5/5
TrustpilotExcellent service
My property manager, Priscilla Ogefere, has been very helpful and responsive. Her service is excellent.
Agent replied · 29 October 2024
Thank you so much for your positive feedback! We're delighted to hear that Priscilla has provided you with excellent service. We'll be sure to pass along your kind words to her. Your satisfaction is our priority, and we appreciate your recognition of our efforts.
5/5
GoogleI recently sold my property at Royal Wharf. I was happy with the valuation and quick sale by Duncan Peacock, Matt Johnson, Joseph Bate and Christina O’Connor who made the whole process smooth with their high level of communication. I could not have expected anymore from the team at JOHNS&CO and recommend them highly.
Agent replied · 8 November 2024
Thank you for the excellent feedback! Thrilled that we were able to help you sell your property at Royal Wharf.
5/5
TrustpilotVery Greatful for our senior property…
Very Greatful for our senior property manager- Shareen Rajput. Unfortunately we have had a few breakdowns around our apartment in recent months including a radiator that stopped working in the middle of the cold snap !! Shareen organised a speedy engineer call out and has been quick on the ball every time we needed something to be fixed or checked - great customer service all round ! :-)
5/5
TrustpilotVery reliable.
James and Secya are very reliable on every case.
Agent replied · 29 October 2024
Thank you for your review! It’s wonderful to hear that James and Secya have been reliable on every case. We aim for consistency and reliability in all our services, and we look forward to continuing to assist you.
5/5
TrustpilotBoth Amy Wood and Marwa Fakih are very…
Both Amy Wood and Marwa Fakih are very professional and efficient in dealing with the leasing matters.
Agent replied · 29 October 2024
Hi Kay,Thank you for leaving this 5* rating. We will be sure to pass your praise along to both Amy and Marwa.
1/5
FacebookAn absolute nightmare, keep your flat in immaculate condition and they will still try to squeeze every penny from you at end of tenancy, getting our deposit back was so stressful. This is how they treat NHS staff, as if I’m not dealing with enough stress during this current time.
Agent replied · 22 February 2025
The most incredibly incompetent group of professionals I have ever come across
5/5
TrustpilotSavannah Renaud and the Royal Wharf…
Savannah Renaud and the Royal Wharf team have been supportive in our move-in process.
Agent replied · 29 October 2024
Hi Deeksha,Thank you for taking the time to leave us this five star rating. We will be sure to pass your appreciation along to Savannah and the Royal Wharf team.
5/5
TrustpilotGreat experience
Great company, amazing staff. I was assisted by saffron in finding a property and she couldn’t have been more helpful. She provided great customer service skills and was polite and knowledgeable throughout my experience with Johns&Co
5/5
TrustpilotRevived great help and advice from both…
Revived great help and advice from both Vectoria and Sam.
Agent replied · 29 October 2024
Hi Mohammed,Thank you for your review. We're so glad to hear that both Victoria and Sam were able to provide you with helpful advice and support. If you need any further assistance, don't hesitate to reach out.
5/5
TrustpilotCandice and Bailey helped us with the…
Candice and Bailey helped us with the house rental process and found a tenant for our house very quickly and completed the process. Thank you very much, they took care of us at all times.
5/5
TrustpilotBailey from the Wapping office really…
Bailey from the Wapping office really stood out for me and my client. He was friendly and professional made us feel comfortable and his confidence significantly enhanced the quality of the tour he gave us.
5/5
TrustpilotGreat work from Duncan and Katy
Great work from Duncan and Katy. Very helpful and efficient in arranging a smooth renewal process. Thank you.
Agent replied · 29 October 2024
Hi Tom,It's fantastic to hear our renewals team provided you with an excellent service. We will be sure to pass your positive feedback along to them.
5/5
TrustpilotPriscilla Ogefere did a great job…
Priscilla Ogefere did a great job of helping me with my query and concerns. Great customer service.
Agent replied · 29 October 2024
Thank you for taking the time to leave us this 5* rating. We're thrilled to hear Priscilla was able to share her expertise with you. We will be sure to pass your appreciation along to her.
5/5
TrustpilotVery positive response
Very positive response, and supportive. Attentive to customer needs
Agent replied · 29 October 2024
Hi Li,Thank you for your kind words! We're delighted that our team has been attentive to your needs and provided a positive experience. If there's anything else we can do to support you, please feel free to reach out!
5/5
TrustpilotJohns&Co has been great help in finding…
Johns&Co has been great help in finding tenant for my apartment. They are efficient and prompt in response too.
Agent replied · 29 October 2024
Hi Evelyn,Thank you for your kind words! We're delighted to have assisted you and we're glad we could meet your expectations. If you need any further assistance in the future, don't hesitate to reach out.
2/5
GoogleGood location but problem with parking
5/5
TrustpilotQuick action by Gytis and Candice…
Quick action by Gytis and Candice helped us to secure our prefer flat immediately!
Agent replied · 29 October 2024
Hi Billy,Thank you for taking the time to leave us this 5* rating. We are pleased to hear Gytis and Candice were able to speedily help you secure your desired apartment.
5/5
TrustpilotLara Robson always responds quickly and…
Lara Robson always responds quickly and help us a lot. Thanks for her great work.
Agent replied · 29 October 2024
Hi Yuming,Thank you for your feedback. We're delighted to hear that Lara Robson has been responsive and helpful. We appreciate your recognition of her great work and are proud to have her on our team. Thank you for sharing your positive experience!
5/5
TrustpilotGreat experience
Great team!Katy from the renewal team worked out the renewal plan with a quick turnaround!
Agent replied · 29 October 2024
Hi Shawn,Thank you for your feedback! We're pleased to hear that Katy was able to efficiently arrange a renewal plan that worked for you. We will be sure to pass your positive feedback along to her.
5/5
TrustpilotPerfect service
Perfect service, my manager Toyin Adeyele took care of my needs promptly after check-in.We're in good hands.
Agent replied · 29 October 2024
Thank you for your kind words! We're delighted that you had a perfect experience with us and that Toyin took such good care of you. Rest assured, you're in good hands with us. If you ever need anything else, feel free to reach out. We're here to help!
5/5
TrustpilotHelpful management services
Helpful management services. Rachael, Iva have been dealing with the challenging situations. Reconmmended
Agent replied · 29 October 2024
Thank you for your recommendation. Our team will be pleased to hear they have been able to support you through challenging situations, and resolve your issues. If you need any help in the future, don't hesitate to reach out.
5/5
TrustpilotGood work by Marwa Fakih and Anthony Otigbah
Very good, detailed and swift follow up by both Marwa and Anthony in renting out my apartment.
Agent replied · 29 October 2024
Hi Edwin,We're pleased to hear Marwa and Anthony impressed you with their detailed and swift service. Thank you for trusting us with your property.
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