Trusted Agent profile Β· Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,748 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,748 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,446

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Leah and Britney have been super…

Leah and Britney have been super efficient and to the point. Many thanks for being so amazing πŸŒŸπŸ™

Ilias Β· 27 March 2024

Agent replied Β· 29 October 2024

Hi Ilias,Thank you for sharing this feedback with us. We are pleased the team were able to provide you with a 5* service.

5/5

Trustpilot

Easy communication with Candice and…

Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented

N Β· 23 May 2024

Agent replied Β· 29 October 2024

Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.

5/5

Trustpilot

Speedy help with issues in the building…

Speedy help with issues in the building by agents and facilities manager - Bryony.

Emeka Β· 10 June 2024

Agent replied Β· 29 October 2024

Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.

5/5

Google

Used Johns & Co for selling my flat in E16, they organised quite a large number of viewings in a short space of time and helped guide the sale through to completion. Max handled my sale, I felt like he was always on top of things and helped keep things on track!

James Β· 12 February 2024

5/5

Google

I have had a few issues since moving in and thankfully the efforts of the staff at Johns & Co have resulted in fully satisfactory conclusions. Up against some, frankly, frustrating and infuriating issues, they have kept me completely up to date and ensured my patience. Pavel Teixeira and Fern Crawley have been superb.

Ian Β· 10 November 2018

Agent replied Β· 8 November 2024

Really pleased we were able to assist - wishing you all the best in your new home.

5/5

Trustpilot

Excellent service and very…

Excellent service and follow and very professional that Marwa and Amy provided.

Anna Β· 12 July 2024

Agent replied Β· 29 October 2024

Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.

1/5

Google

Avoid at ALL COST. Tried to charge us 6k (our deposit was 3k) and horrendous communication and any respect to the tenants. As a tenant, avoid at all cost.

J Β· 22 February 2025

1/5

Trustpilot

Awful estate agents who's training must…

Awful estate agents who's training must consist of lying as much as they can!

Coola Β· 4 June 2024

Agent replied Β· 29 October 2024

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

szxxzs

I got a quick reply email

子贀 · 15 October 2024

Agent replied Β· 29 October 2024

Thank you for your feedback. We’re glad to hear that our prompt communication and support met your expectations. If you need anything else, we’re always here to help!

5/5

Trustpilot

Great agency

The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!

Shawn Β· 27 December 2021

5/5

Trustpilot

Highly recommended - Johns&Co. Royal Wharf

Great experience working with Marwa and Amy @ Johns&Co. Royal Wharf branch. Highly recommended!

LI Β· 31 May 2024

Agent replied Β· 29 October 2024

Thank you for your 5* rating, we are pleased to hear you will continue to recommend our services in the future.

5/5

Trustpilot

Quick and helpful

Alexandra quickly responded to any queries and was a great help.

Alessandra Β· 22 July 2024

Agent replied Β· 29 October 2024

Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.

5/5

Trustpilot

Great experience renting with Johns&Co

Great experience renting with Johns&Co, Jordan Ellis-Hope and other staff members are really helpful and responsive. Recommended.

Justas Β· 28 March 2024

Agent replied Β· 29 October 2024

Hi Justas,Thank you for your feedback. We are pleased to hear you will continue to recommend us in the future.

5/5

Trustpilot

Wonderful response

Wonderful response, all problems sorted in quick time

Femi Β· 5 September 2024

Agent replied Β· 29 October 2024

Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, don’t hesitate to reach out.

4/5

Trustpilot

Excellent except I can’t login my…

Excellent except I can’t login my account

Wu Β· 20 September 2024

Agent replied Β· 29 October 2024

Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. We’re sorry to learn you’re having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and we’ll be more than happy to assist in resolving the issue promptly.

5/5

Trustpilot

Thank you for your help

Dr Β· 22 October 2024

Agent replied Β· 29 October 2024

We're pleased we could be of help! Please let us know if you need any further support!

5/5

Trustpilot

Great Lettings & Management Service.

Bethel and the Johns & Co team were incredibly professional and efficient in arranging the tenancy agreement and coordinating the move-in process. They kept everything well-organised, communicated promptly, and made the entire experience seamless.

Alexander Β· 3 December 2024

5/5

Trustpilot

Great

Great, informative and committed staff made a stressful process very smooth and easy.

Joe Β· 5 June 2024

Agent replied Β· 29 October 2024

Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.

5/5

Trustpilot

Thank you for your assistance

Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia

Sonia Β· 26 July 2024

5/5

Google

Couldn't ask for a better experience than the one I've had with Johns & Co. Not only were they consistently honest and reliable, but they have been on hand at every stage of the process, which is especially reassuring given that they are handling a new development. Highly recommend renting using Johns & Co.

Michael Β· 10 November 2017

Agent replied Β· 8 November 2024

Thank you for sharing your experience Michael. We're really thrilled that we were able to help you and wish you all the best in your new home.

5/5

Trustpilot

Many thanks for Spyros!

Many thanks for Spyros!Our problem has been resolved. We were in good hands. Thank you once again.

Jack Β· 12 March 2024

Agent replied Β· 29 October 2024

Hi Jack,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your gratitude on to Spyros.

5/5

Trustpilot

Friendly and efficient service from…

Friendly and efficient service from Priscilla Ogefere

Cd Β· 5 September 2024

Agent replied Β· 29 October 2024

Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.

1/5

Trustpilot

Arrogant estate agents!

Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!

Coola Β· 23 July 2021

5/5

Trustpilot

Amy Bridge & Amy Woo Are great people…

Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.

Maxwell Β· 13 February 2024

Agent replied Β· 29 October 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy Bridge and Amy Woo.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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