Every review we hold for the Newham office, from every platform, shown as written. First names only.
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5/5
TrustpilotLeah and Britney have been superβ¦
Leah and Britney have been super efficient and to the point. Many thanks for being so amazing ππ
Ilias Β· 27 March 2024
Agent replied Β· 29 October 2024
Hi Ilias,Thank you for sharing this feedback with us. We are pleased the team were able to provide you with a 5* service.
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5/5
TrustpilotEasy communication with Candice andβ¦
Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented
N Β· 23 May 2024
Agent replied Β· 29 October 2024
Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.
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5/5
TrustpilotSpeedy help with issues in the buildingβ¦
Speedy help with issues in the building by agents and facilities manager - Bryony.
Emeka Β· 10 June 2024
Agent replied Β· 29 October 2024
Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.
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5/5
GoogleUsed Johns & Co for selling my flat in E16, they organised quite a large number of viewings in a short space of time and helped guide the sale through to completion. Max handled my sale, I felt like he was always on top of things and helped keep things on track!
James Β· 12 February 2024
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5/5
GoogleI have had a few issues since moving in and thankfully the efforts of the staff at Johns & Co have resulted in fully satisfactory conclusions. Up against some, frankly, frustrating and infuriating issues, they have kept me completely up to date and ensured my patience. Pavel Teixeira and Fern Crawley have been superb.
Ian Β· 10 November 2018
Agent replied Β· 8 November 2024
Really pleased we were able to assist - wishing you all the best in your new home.
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5/5
TrustpilotExcellent service and veryβ¦
Excellent service and follow and very professional that Marwa and Amy provided.
Anna Β· 12 July 2024
Agent replied Β· 29 October 2024
Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.
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1/5
GoogleAvoid at ALL COST.
Tried to charge us 6k (our deposit was 3k) and horrendous communication and any respect to the tenants.
As a tenant, avoid at all cost.
J Β· 22 February 2025
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1/5
TrustpilotAwful estate agents who's training mustβ¦
Awful estate agents who's training must consist of lying as much as they can!
Coola Β· 4 June 2024
Agent replied Β· 29 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
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5/5
Trustpilotszxxzs
I got a quick reply email
εθ΄€ Β· 15 October 2024
Agent replied Β· 29 October 2024
Thank you for your feedback. Weβre glad to hear that our prompt communication and support met your expectations. If you need anything else, weβre always here to help!
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5/5
TrustpilotGreat agency
The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!
Shawn Β· 27 December 2021
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5/5
TrustpilotHighly recommended - Johns&Co. Royal Wharf
Great experience working with Marwa and Amy @ Johns&Co. Royal Wharf branch. Highly recommended!
LI Β· 31 May 2024
Agent replied Β· 29 October 2024
Thank you for your 5* rating, we are pleased to hear you will continue to recommend our services in the future.
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5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Alessandra Β· 22 July 2024
Agent replied Β· 29 October 2024
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
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5/5
TrustpilotGreat experience renting with Johns&Co
Great experience renting with Johns&Co, Jordan Ellis-Hope and other staff members are really helpful and responsive. Recommended.
Justas Β· 28 March 2024
Agent replied Β· 29 October 2024
Hi Justas,Thank you for your feedback. We are pleased to hear you will continue to recommend us in the future.
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5/5
TrustpilotWonderful response
Wonderful response, all problems sorted in quick time
Femi Β· 5 September 2024
Agent replied Β· 29 October 2024
Hi Femi,Thank you for your kind words! We're thrilled to hear that all your problems were resolved quickly and to your satisfaction. We're glad we could assist you. If you need anything else in the future, donβt hesitate to reach out.
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4/5
TrustpilotExcellent except I canβt login myβ¦
Excellent except I canβt login my account
Wu Β· 20 September 2024
Agent replied Β· 29 October 2024
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. Weβre sorry to learn youβre having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and weβll be more than happy to assist in resolving the issue promptly.
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5/5
TrustpilotThank you for your help
Dr Β· 22 October 2024
Agent replied Β· 29 October 2024
We're pleased we could be of help! Please let us know if you need any further support!
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5/5
TrustpilotGreat Lettings & Management Service.
Bethel and the Johns & Co team were incredibly professional and efficient in arranging the tenancy agreement and coordinating the move-in process. They kept everything well-organised, communicated promptly, and made the entire experience seamless.
Alexander Β· 3 December 2024
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5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Joe Β· 5 June 2024
Agent replied Β· 29 October 2024
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
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5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
Sonia Β· 26 July 2024
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5/5
GoogleCouldn't ask for a better experience than the one I've had with Johns & Co. Not only were they consistently honest and reliable, but they have been on hand at every stage of the process, which is especially reassuring given that they are handling a new development.
Highly recommend renting using Johns & Co.
Michael Β· 10 November 2017
Agent replied Β· 8 November 2024
Thank you for sharing your experience Michael. We're really thrilled that we were able to help you and wish you all the best in your new home.
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5/5
TrustpilotMany thanks for Spyros!
Many thanks for Spyros!Our problem has been resolved. We were in good hands. Thank you once again.
Jack Β· 12 March 2024
Agent replied Β· 29 October 2024
Hi Jack,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your gratitude on to Spyros.
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5/5
TrustpilotFriendly and efficient service fromβ¦
Friendly and efficient service from Priscilla Ogefere
Cd Β· 5 September 2024
Agent replied Β· 29 October 2024
Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.
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1/5
TrustpilotArrogant estate agents!
Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!
Coola Β· 23 July 2021
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5/5
TrustpilotAmy Bridge & Amy Woo Are great peopleβ¦
Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.
Maxwell Β· 13 February 2024
Agent replied Β· 29 October 2024
Thank you so much for leaving such a brilliant review. Weβll be sure to pass on your kind words to Amy Bridge and Amy Woo.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.