Trusted Agent profile · Newham
★★★★★
1,704 reviews across 3 platforms
4 Halyard Place, London, E16 2TH, Newham, E16 2TH
JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,704 reviews on three platforms, including 246 Google reviews rated 4.3.
246
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,446
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery patient service
Very patient service! Any step during the transfer period will remind us to prepare all the documents that should be submitted. He was very supportive and patient throughout the process. Highly recommend my agent Gytis！
5/5
TrustpilotVery responsive and responsible
Hi Janus,Thank you for your feedback. We are pleased to hear our team met your needs efficiently.
5/5
TrustpilotVery sincere and helpful
Very sincere and helpful. Brilliant
Hi Kai,Thanks for your feedback! If you need any further assistance, don't hesitate to reach out.
5/5
GoogleOur property manager Robert McCracken was a delight to deal with! Really professional, always responding in a timely manner, was great in finding solutions that work well for both tenants and landlords. Really impressed, and we hope that if even need to rent with Johns and Co again, their property manager is as good as Robert. Definitely recommend.
5/5
TrustpilotGreat Customer Service
Lovely customer experience
Hi Ewurafua,Thank you for your kind words, we are pleased you enjoyed our service. Don't hesitate to reach out if you need any assistance in the future.
5/5
TrustpilotI have a good experience with Adekunle…
I have a good experience with Adekunle Adedugbe, he handled all our concerns and keep well as well. Johns&co I will recommend for anyone looking for a place to rent in London.
1/5
GoogleAwful experience renegotiating a lease after three years at a property. Inflexible to budge from an artificially high price despite market rents below their asking. Glad I don't have to deal with this ballymore subsidiary.
5/5
TrustpilotBethel Gamma has been amazing and…
Bethel Gamma has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)
5/5
TrustpilotThank you
Andre Wallace and Bethel Gamma have been very helpful and efficient in helping us regarding our car parking space letting. Thank you so much!
5/5
TrustpilotLara Robson resolves my problem efficiently
Lara Robson provides supportive information and helps to resolve my problem in an efficient way.
Hi JacksonThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
4/5
GoogleIn brief, 4 Stars for John&Co.: 5 Star for Lettings Manager, Andrew Shek 5 Star for Property Manager, Mohammed Ahmed 4 Star for Concierge 4 Star for Reception services Needs to improve holidays/Wkend communication at the lettings team. All good wishes .
5/5
TrustpilotMarwa & Vanessa at John’s
The entire process of finding the right tenant, negotiating the right rent and completion of the contract were extremely well handled by Marwa & Vanessa. I felt the process was smooth due to their joint effort
5/5
TrustpilotJoynal from JohnsandCo
I have the pleasure of Joynal as my property manager, from Johnsandco. Always responsive, polite, and very helpful. A service i value very much on top of Johnsandco being a dependable agencies.
5/5
TrustpilotQuick response and always courteous.
Hi Ronald,Thank you for taking the time to leave us this review! It's great to hear our staff have been both efficient and respectful when looking after our valued clients.
5/5
TrustpilotVery quick reaction
Very quick reaction, very professional!
Thank you for taking the time to leave us this 5* rating. We're thrilled to hear you were impressed with our service.
5/5
GoogleWe'd like to express our heartfelt appreciation to Mr Duncan Peacock of the Renewals Department for his kind help, prompt actions and very useful advice throughout the renewal process. His sense of responsibility and genuine concern for clients were impressive. Thanks a million, Duncan!!
5/5
TrustpilotI found a flat with the help of…
I found a flat with the help of Claudiu, he was very helpful in answering all of our questions and concerns really quickly. My experience thus far has been great!
5/5
TrustpilotProfessional, responsive and helpful
Professional, responsive and overall a great service. Claire, Isabel, Seth-Nico and Marwa have all been so helpful, with Priscilla top of the list as she has gone over and above. Thank you!
5/5
TrustpilotVery pleased with the service
Very pleased with the service. Matt Spencer in particular is great to deal with and we would recommend him to anyone.
5/5
TrustpilotRachel Massey was Fantastic 5 stars*
My interactions with Rachel have been fantastic, very friendly when I had a few queries to ask. Great service 5* would recommend
5/5
TrustpilotWe had a few issues with some…
We had a few issues with some appliances in the last months and Joynal has handled all them with great timing and professionalism. Thanks again, Joynal, for your continued assistance!
5/5
GoogleReally great service provided by Royal Wharf and Pablo in particular. From the first point of enquiry of the property right through to viewings, offers and document processing the team have been responsive and polite. Making it a seamless process for us.
We are so glad you had a good experience with is, I will pass your words onto the team. Congratulations on your new home.
5/5
TrustpilotGreat service from Leigh Hallett
Leigh Hallett has facilitated a smooth transition of the tenants. He is very patient with my queries and responses quickly.Much appreciated!
5/5
TrustpilotRachael Adeyemo has responded to my…
Rachael Adeyemo has responded to my enquiries very effectively and efficiently since she has handling my a/c. Both my husband and I are happy to work with her. Very professional and knowledgeable property manager.
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