JOHNS&CO Royal Wharf reviews in Newham

★★★★★ 5/5

Trustpilot

I had a great experience with Johns and…

I had a great experience with Johns and Co especially with Bethel this year, she I very professional and look after clients very well.I highly recommend this company.Many thanks again for your help Bethel.Angela D’Andrea

Angela · 26 September 2024

★★★★★ 5/5

Trustpilot

Brooke and Bethel

Brooke and Bethel, were very a helpful. Always available, and Brooke willing to go that extra mile to help me with the flat. Thank you for an excellent service yet again.

Zahida · 25 November 2024

★★★★★ 1/5

Facebook

Absolutely awful estate agent to deal with. They kept us waiting up to 4 months for a repair, no empathy whatsoever when there were any issues and kept information hidden from the landlord. Little or no action when requested to investigate some issues. We left before the end of our tenancy due to the lack of care by John's and Co. Good try to STEAL our deposit, unfortunately for you, we won the dispute in full. Try investing in improving your customer service instead. I will certainly never ever rent or buy a property through John's and Co again.

Marco · 1 June 2019

★★★★★ 5/5

Trustpilot

Bryony Bowyer - property manager

I would like to express my thanks to Bryony Bowyer for being very helpful and responsive when dealing with the issues regarding my property.

Karlo · 27 June 2024

★★★★★ 5/5

Trustpilot

Destini-Rikki and Amy

I am a landlord of an apartment in Ambassador Building. I have very present experience with Destini-Rikki and Amy. I found them answering my question timely and providing very good advice.

Pierre · 20 November 2024

★★★★★ 5/5

Trustpilot

Thank you for your help on handling the…

Thank you for your help on handling the new tenants request, Priscilla! Well done!Also thank Amy W for securing the new tenants in a very short time!

Dixon · 1 May 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Johns&Co. Candice and Saffron were super helpful and responsive, making the process smooth and easy.

KY · 16 August 2024

★★★★★ 5/5

Trustpilot

The initial interactions were not…

The initial interactions were not great, however, when Priscilla took over, it was much smoother and she helped resolve matters. If it were not for her, I probably would have given a 3 or 4 stars. She helped turn my experience around.

Imrana · 18 May 2024

★★★★★ 5/5

Google

Really good experience obtaining my Car Park space and Rental through Johns&Co. Special thanks to Chloe and Marwa for helping me move certain processes along very promptly! Highly recommend if you’re looking at Royal Wharf!!

Joshua · 9 November 2023

★★★★★ 5/5

Trustpilot

Good experience

Had a great experience with property letting through Saffron and Candace. They were professional, responsive, and made the entire process smooth. Their support and attention to detail truly stood out. Highly recommend their services!

Shiven · 3 October 2024

★★★★★ 5/5

Trustpilot

What a wonderful experience I had with…

What a wonderful experience I had with Bailey at the Wapping office. I was a “walk in” and was treated as if I was a preferred returning client. We were able to book a showing/ viewing of a flat for the next day. The Wapping office has such a welcoming atmosphere! Great service and extremely knowledgeable. Thank you all for the experience.

Rebeca · 2 December 2024

★★★★★ 5/5

Trustpilot

Great service

Found an apartment with astonishing views of Thames River through johns&co, Vanessa did help a lot during the entire process however improvements still needed in terms of finding good contractor for repairing work

Yuan · 18 October 2024

★★★★★ 5/5

Trustpilot

Claudiu Ciupita ARLA is very…

Claudiu Ciupita ARLA is very professional. Also he is very friendly. Even though I asked a lot of questions, he always answered kindly. Thanks to him, I was able to successfully sign a contract on a house. He is the best.

Hyekyung · 5 June 2024

★★★★★ 5/5

Trustpilot

Great experience and team

I have been using John’s and Co for few years now and very happy with the experience. I work closely with Matt Spencer and few others who closely manage everything and do what’s best for me.

Sam · 28 August 2024

★★★★★ 5/5

Trustpilot

Good experience

Amber and Marwa give me a lot of helps especially Amber. She is very professional and solved my confusion very well.

Yunxiao · 7 August 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic

Absolutely fantastic, I raised the issue of my heating not working with Bryony Bowyer and it was fixed in less than 30 mins, thank you so much!! <3 <3

Caeora · 10 December 2024

★★★★★ 5/5

Trustpilot

Excellent experience working with Johns&Co

It has been a great pleasure working with Johns&Co, especially with Bethel’s help and guidance throughout the process. Bethel has made things much easier for me as a landlord and didn’t make me worry about anything about the property!

Mira · 3 July 2024

★★★★★ 5/5

Google

Ricky Mentesh & Matt Johnson from John's & Co were pivotal in the search & purchase of our Flat. They were helpful, polite, efficient communicators offering prompt responses. They were generous with the time they spent liaising with us. The expertise & advise they offered us were dovetailed to our requirements & commensurate with our needs. Ricky showed genuine interest in us as a customer. Ricky suggested solicitors who had experience, knowledge & know-how of contract reassigned deals. His recommendation that we seek financial advise from a broker was spot-on. Matt Johnson showed prowess & immediacy when negotiating a good price with the vendor and was mindful of our finite financial resources. Ricky & Matt at John's & Co working in tandem on our behalf, have enabled us to purchase the Flat of our dreams & a forever home.

Richard · 10 November 2018

★★★★★ 1/5

Google

Do not use this agency for any kind of service. Me and my wife moved to London and wanted to rent an apartment in Royal wharf. We selected an apartment posted by Johns&Co and what happened next was unbelievable and unheard of. We could have taken them to court if we had the time. It was a traumatizing experience for my wife especially. We deposited the 500 pounds to take the apartment off the market and begin the referencing. After about a week of the deposit, the referencing went through (Goodlord) and we were ready to sign the contract and move in our new apartment(we had just moved to the UK and were staying at a friends place) when suddenly we were told by the agency that the landlord's mortgage didn't go through?!?! HOW COULD YOU ADVERTISE AND ACCEPT A RENT DEPOSIT ON A FLAT WHICH HASN'T BEEN EVEN SOLD YET? Out of desperation as we were homeless and my wife's job was starting in a few days (she is a doctor at NHS) we were told that they would find another apartment in the building and we agreed to wait and didn't ask to get refunded. Long story short, they kept delaying and delaying, lying to us constantly, telling us that the flat is being furnished for us etc, and finally one fine day they tell us the flat is Not available, leaving us in the dark again. We finally went to another agent and got the flat booked and moved in 2 days. The whole process with Johns&co took 1 month and they held on to our deposit all this time, kept lying to us and never got the flat they promised. I was surprised they refunded my 500 pounds back. I expected them to keep the money because they are con artists

Mustafa · 10 November 2018

★★★★★ 5/5

Google

A big thank you to you all for your work over the past few weeks and months and for letting our apartment so quickly and at a fair level. As an agent previously, when I came to the site a year or so ago I was sceptical about the rental market with the number of units available and potential competition. I also thought I might be dealing with some young flash, inexperienced brokers that would string me and use every trick in the book. I was wrong on both counts. You have each in your own part done a sterling job and have been highly professional throughout. From Chole in Singapore to Pablo's first offer the communication has been excellent. The support and help prior to completion and the speed of offers within days of completion and subsequent offers and their details have been first rate. The photos taken, website and contract/ reference systems are simple and easy to use and particularly useful as an overseas Landlord and ensure a fast turnaround.

Charles · 10 November 2018

★★★★★ 5/5

Google

A pleasure to deal with Johns & Co when renting a property in Royal Wharf. We were looking for a very quick turn around with our move and this was accommodated very well by staff at Johns & Co, they were quick and efficient in arranging all the necessary documents and the staff we dealt with were very quick with their responses and contact. All the staff were very helpful and more than happy to assist me and my partner in ensuring a quick and easy move. Thank you too all the staff for their help in making our move as easy as possible.

Conor · 10 November 2018

★★★★★ 5/5

Google

We have rented a 4 bedroom townhouse for 2 years via Johns & Co who were managing agents and have had a great experience. I to call out Josh Haynes who is one of the best property managers in the business. He is 100% professional, responsive and goes the extra mile to get things done in a timely manner. Would defintely want him to eother manage our property or be ur propety manager!PositiveResponsiveness, Quality, Professionalism

Vishwanath · 9 November 2020

★★★★★ 5/5

Trustpilot

Rental experience

Johns&Co helped me find a suitable place to live.

Alex · 23 May 2026

★★★★★ 5/5

Google

Duncan has been very professional and helpful throughout my contract renewal process. I am really happy with the service provided.PositiveResponsiveness, Quality, Professionalism

Nora · 9 November 2021