5/5
TrustpilotGreat agency 100% recommend
Gergana was so helpful and spent a lot of time viewing flats with us. Overall an amazing experience, from flat viewings to referencing and final paperwork with the help of Leigh.
Trusted Agent profile · Newham
JOHNS&CO Royal Wharf reviews in Newham
★★★★★
1,768 reviews across 3 platforms
4 Halyard Place, London, E16 2TH, Newham, E16 2TH
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.
290
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,466
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Newham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVictoria and her team have done an…
Victoria and her team have done an amazing job!
Agent replied · 29 October 2024
Hi Xavier,Thank you for your kind review. We are pleased to hear Victoria and the team impressed you with their service!
1/5
TrustpilotVery poor service
I used Johns&Co to let out my property. My tenants moved out over a month ago and they haven’t bothered to return the ‘float’ of money for repairs. I have phoned over a dozen times and been promised a call back but to date I haven’t received a single call back or the several hundred pounds they owe me. Very poor service.
Agent replied · 29 October 2024
Hi Sarah,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotI deal with many companies
I deal with many companies, but it’s rare to find such helpful employees like Victoria and Cynthia. I ask a lot of questions, and they always respond with happiness. I even repeat the same question three times, and they answer with joy and kindness every time. I had many housing options in the same area, but I chose to stay here because of how they treated me. Thank you for having them as a wonderful part of your team!
5/5
TrustpilotPriscilla is amazing
Priscilla is amazing, she was so helpful and responsive.
Agent replied · 29 October 2024
Hi Amina,Thank you for your feedback! We're thrilled to hear that Priscilla provided such helpful and responsive service. We'll be sure to pass along your kind words to her.
5/5
TrustpilotBest lettings agent
Best lettings agent! Amber was excellent. Friendly professional and prompt!
Agent replied · 29 October 2024
Thank you for your review! We're delighted to hear that you had such a positive experience with Amber. Your satisfaction is important to us, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your lettings agent!
5/5
GoogleAmy and Marwa were superb sorting out the tenancy, from start to finish the process look less than 5 working days and were moved in on the day seamlessly. Amy was professional and kept us updated throughout the whole transition. Marwa was speedy with move in details and check in. Highy recommend.
5/5
TrustpilotThank you Liam
Thank you Liam, i really appreciate everything that you have done for me. I recommend your services with both pleasure & confidence in your ability to find the best possible outcome … & that's what I tell everyone I speak with.
5/5
TrustpilotProfessional and courteous
Professional and courteous, thank you Bethel Gamma for finding us new tenants in such a short span of time. On top of that, Bethel expertly navigated us through this renewal process.
5/5
TrustpilotThanks for Thomas Chan and Norman…
Thanks for Thomas Chan and Norman Butler's professional services.
5/5
TrustpilotBethel was fantastic and did a super…
Bethel was fantastic and did a super job arranging everything for us.
Agent replied · 29 October 2024
Hi Felix,Thank you for your kind words regarding Bethel. We're proud to hear his service impressed you, and will be sure to pass your appreciation along to him.
5/5
TrustpilotEllie-Mai Hannan - super helpful property manager
Ellie-Mai Hannan is great! Always responsive and gets issues and requests resolved quickly.
Agent replied · 29 October 2024
Hi Cristine,Thank you so much for your kind words! If there's anything else you need assistance with in the future, please don't hesitate to reach out.
5/5
TrustpilotReceived a great service particularly…
Received a great service particularly from Luke Pitchen who helped me out with lease I was looking at. Always very responsive and professional.
5/5
TrustpilotImpressed!
Johns &co has been managing my apartments for the last few years. We have been very pleased with the way they manage we the apartments and how quickly they find the tenants. I am particularly impressed with Alexandra who has been extremely attentive, efficient and keeping us up to date.Well done!
Agent replied · 29 October 2024
Hi Chris,Thank you for trusting us with the management of your apartments over the years! We’re especially pleased to hear that Alex’s attentiveness and efficiency have been impressive. We’ll continue to work hard to maintain the high standard of service you’ve come to expect.
5/5
TrustpilotBest Renting Experience
Savannah Renaud and the Royal Wharf team have been incredibly helpful throughout the entire moving process. Their instructions were clear and easy to follow, which made the transition smooth and stress-free. Savannah, in particular, has been exceptionally professional and responsive to all our queries. We truly appreciate the dedication and support we received from everyone involved.
Agent replied · 29 October 2024
Hi Felix,Thank you for your five star rating, and for choosing Johns&Co. We're thrilled to hear you received fantastic support from our team, in particular Savannah. We will be sure to pass your gratitude along to her.
5/5
TrustpilotGood communication
Good communication with the of Candice & Britany We are very nice to meThey’ve been taken everything in consideration I know it is like a very long paperwork But it really benefits me a lot And everything was clear to me even the inventory they mentioned everything thanks a lot
Agent replied · 29 October 2024
Hi Shaikhah,Thank you for your feedback. We’re pleased to hear that Candice and Britany provided clear communication and support throughout the process. We understand paperwork can be time-consuming, so we're glad it was worthwhile and beneficial for you. If you need anything further, don’t hesitate to reach out!
5/5
TrustpilotThanks to the agency we have found our…
Thanks to the agency we have found our new home with all our criteria. A big thank you to Claudiu for being so helpful in the process and for always being available to answer any questions or concerns.
5/5
TrustpilotThank you
A big help at the start of my tenancy thank you Leigh :)
Agent replied · 29 October 2024
Hi Ellie,We're pleased to hear we could provide you with support at such a crucial stage. We'll be sure to pass your appreciation along to Leigh.
5/5
Trustpilotwriting a review for Leigh 7 Britney
writing a review for Leigh 7 Britney, she had been supportive in my move and helped me find a place I want
5/5
GoogleI recently renewed my contract at my apartment and Jorgia was so patient and helpful with my queries. My property manager is also great as well. They reply quickly and are very supportive. Best agency I've ever dealt with.
Agent replied · 8 November 2024
Hi Rashana, Thank you for taking the time to write this review and for giving use 5 stars! We're glad you had such a positive experience with us. We'll be sure to pass this great feedback on to Jorgia and the rest of the team. All the best, JOHNS&CO.
5/5
TrustpilotMichael Fadiora was great made the…
Michael Fadiora was great made the process easy for us
Agent replied · 29 October 2024
Hi Adina,Thank you for your feedback! We're glad to hear that Michael made the process easy for you. Providing a smooth experience is always our goal.
5/5
TrustpilotJay Clarke@JOHNS&CO a pleasure to deal with
I’ve worked with Jay Clarke at JOHNS&CO for the past 6 years and have always found him amazing to deal with. Highly responsive and always there when I need him.
5/5
TrustpilotExceptional experience
I had a wonderful experience with John&Co. Everything went smoothly and on time, despite the tight schedule. The agency, especially Jemma Dawes, managed everything exceptionally well. I highly recommend them!
5/5
TrustpilotGood experience!
Elliot was really kind and helpful during the purchasing of my flat. He communicated well and was a critical part to ensuring that the everything went as smoothly as possible.
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