Trusted Agent profile · Newham
★★★★★
1,768 reviews across 3 platforms
4 Halyard Place, London, E16 2TH, Newham, E16 2TH
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.
290
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,466
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotI want to thank my agents Bilal and…
I want to thank my agents Bilal and Alexandra’s very much, because they made my experience so splendid. Especially, Bilal waited me until 21:00 to hand over my key. That is really kind and helpful. Additionally, Alexandras pointed the international transfers need 5 days which makes me know when to pay.
5/5
TrustpilotGreat experience
I recently had the pleasure of meeting Saffron assisting me to find a property Saffron was very knowledgeable and polite. I would recommend John’s& co in the future.
5/5
TrustpilotTimely and close follow up when we need one
I have found great delight with the extraordinary service of Krystal Boyde -Maynard. She is professional and helpful and always sees things in our point of view that she has followed up things very closely and wear our thinking hat when we had to deal with some issues over the maintenance & repair service company (that disappointed) I am really grateful for her help.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words.
5/5
GoogleThese guys have been helpful throughout the process.
5/5
TrustpilotAlexandra is responsive and provide…
Alexandra is responsive and provide good service.
Hi Ken,Thank you for taking the time to leave Alex this kind feedback. We will be sure to pass your appreciation along to her.
5/5
GoogleI had a recent maintenance issue as my induction broke Muhamad was very helpful and really took care of the issue until he was sure all sorted. Thanks Muhamad
Hi Ahuva, Thank you very much for the 5 star feedback, it is very much appreciated. JOHNS&CO Team
5/5
GoogleAmy is very friendly, responsive and helpful and hence I managed to secure an unit with my friend in Royal Wharf. Great services and I really appreciate her work.PositiveResponsiveness
Hi Jasmine, Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
5/5
TrustpilotBig thank you to Olivia Thomas who has…
Big thank you to Olivia Thomas who has been dealing with our letting for over two years . Very helpful and goes above and beyond to help and answer my queries. Very professional and always delivers a great response on time.
5/5
TrustpilotGreat agency!!!! Extremely friendly staff
Great experience as always!! We have rented third flat with this agency. Special thanks for Anthony who is extremely friendly and professional. He treats everyone individually and takes into account the client’s feelings and needs. Simply brilliant!!!Thanks also to his colleagues who are very friendly too. We recommend this agency 100%. We are convinced that people working there really want to help.
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co . We will make sure to pass this onto Anthony.
5/5
TrustpilotGreat customer experience and…
Great customer experience and thoughtful consideration interactions throughout the renting process. Candice and Bilal were great to interact with and both were super helpful to sort out little details before and after executing the tenancy agreement.
5/5
TrustpilotGood experience with Johns&Co
Good experience with Johns&Co. Specifically Brice who was attentive and very helpful whenever needed. Paris our property manager was also great.
5/5
TrustpilotMs Lara Robson's professionalism
Ms Lara Robson, Senior Property Manager at Johns & Co has been very helpful in assisting us as landlord to follow up some issues. Lara was very proactive in backing up during her colleague's temporary absence.
5/5
TrustpilotJohns&Co has been providing a great…
Johns&Co has been providing a great experience so far towards my current tenancy. They are very quick at responding any queries I have.
5/5
TrustpilotPolite and efficient
Bethel has been efficient and courteous when liaising with us.
Thank you for this great testament to Bethel's service. We'll be sure to pass your appreciation along to him.
5/5
GoogleIsabel was great in helping us find the perfect flat quickly. We were on a short timescale and Isabel went out her way to make sure we could progress quickly which was appreciated. The contact I had with others at Johns&Co was efficient and friendly too.
Really pleased that we were able to find you your perfect property quickly. Wishing you all the best in your new home!
5/5
TrustpilotJ&CO super helpful
Bethel Gamma was brilliant in helping me sort out the rental of my parking space. Her extremely prompt responses made the whole experience painless. She was great!
5/5
TrustpilotI had an issue with my heating and…
I had an issue with my heating and Bryony responded within 10 minutes and sorted out an engineer to visit the very next day. The engineer (Dan) was super lovely too and sorted everything out.Very happy with the service from both Bryony and Dan!
Hi Syma,We're glad Bryony and Dan were able to assist you quickly with your heating issue. Your satisfaction is important to us, and we’re happy to have exceeded your expectations!
5/5
TrustpilotIt’s always a hectic process renting in…
It’s always a hectic process renting in London and I’ve worked with at least 3 agents. Johns&Co has made it the easiest by far. Big thanks to Savannah and Sania. Both were very transparent, helpful, and communicative!
5/5
TrustpilotRoyal Wharf
My rating is based on Candice and Vanessa's prompt action and support for my latest end of lease and new tenant search. The process was managed smoothly. They negotiated a new lease at rent I accepted and enabled a minimum disruption to my rental income.
Hi Ivy,Thank you for your feedback! We're delighted to hear that Candice and Vanessa delicately managed the process, ensuring your assets and income were well protected. We’ll pass on your kind words, and we’re here to help with any future needs. Thank you for choosing Johns&Co!
5/5
TrustpilotMy experience was great
My experience was great. Britney and Rachel are the best!From the moment I sent an enquiry Britney was super helpful in ensuring that all my questions were answered promptly and viewings were facilitated.They have both been extremely patient with me throughout the process. I'd recommend Johns&Co to anyone looking for a new home.
5/5
TrustpilotJust wanted to say a massive Thank You…
Just wanted to say a massive Thank You to Bethel Gamma. She helped with all the formalities of sorting out a new tenancy seamlessly.Well done Bethel. :)
5/5
TrustpilotJohns have looked after the letting of…
Johns have looked after the letting of our property for over ten years - since it was built.They do it very well. They find reliable tenants and promptly organise the letting process. Ongoing management is efficient, with access to good contractors to do repairs
Hi Edward,Thank you for your kind review and for trusting us with the letting and management of your property for over a decade! It’s been our pleasure to work with you and ensure your property is well taken care of.We’re especially pleased to hear that you’ve been happy with the tenants we’ve found and the efficiency of our letting process. Maintaining high standards for ongoing management and working with reliable contractors is something we take great pride in, so it’s wonderful to know you’ve appreciated these efforts.Thank you again for your continued support, we truly value our partnership. Please don’t hesitate to reach out if there’s ever anything you need.
5/5
TrustpilotSpyros was very helpful and responsive.
Hi Modesta,We're pleased to hear you were impressed with Spyro's service, we will be sure to pass your appreciation along to him.
5/5
TrustpilotAmazing customer service
Amazing customer service! Thanks, Param!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO Royal Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
