Trusted Agent profile · Newham
★★★★★
1,768 reviews across 3 platforms
4 Halyard Place, London, E16 2TH, Newham, E16 2TH
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.
290
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,466
Reviews on Trustpilot
Business-wide
Every review we hold for the Newham office, from every platform, shown as written. First names only.
5/5
TrustpilotHuge thank you to Spyros who's been a…
Huge thank you to Spyros who's been a massive help. Came up with some troubles that forced us find a new housemate immediately and Spyros has been super helpful and supportive through the whole process. Big thank you!
5/5
TrustpilotAlexandra Ene is very responsive and…
Alexandra Ene is very responsive and helpful.
Hi Francis,Thank you so much for your kind words! It's always a pleasure to assist you and ensure that your needs are met promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
5/5
TrustpilotA big thank you to Rob Joyce and Sardar Berzo of Johns & Co
Rob Joyce and Sardar Berzo of Johns & Co have provided me excellent service in managing my apartment. They are both prompt and responsive whenever I need their help related to matters dealing with my apartment. I would like to thank them for their excellent service and highly recommend them.
Hi Sujata,We are thrilled to hear Rob and Joyce have provided key support in guiding you through the management of your property. We will be sure to pass your gratitude along to them, we're sure it will make their day!
5/5
TrustpilotGreat Renting Experience
I had a very good experience with Johns & Co for finding my new apartment, especially with Jack Shanahan and Leigh Hallett. They took care of all the processes in a very quick and efficient manner, and I was able to move into my property on my desired date. I would definitely recommend.
Hi Muhammad,Thank you for sharing your positive experience with us! We're thrilled to hear that Jack and Leigh provided you with excellent service in finding your new apartment. It's fantastic to know that they handled all processes quickly and efficiently, allowing you to move in on your desired date. We greatly appreciate your recommendation and wish you the best in your new home.
5/5
TrustpilotLeigh & Vanessa were very efficient &…
Leigh & Vanessa were very efficient & helpful.
Thank you for your feedback Ade, we will be sure to pass your kind words along to Leigh and Vanessa.
5/5
TrustpilotGreat Property Manager - Beverley Hutchinson‑Woodroffe
As always, Beverley was really resposive to my request for help. Beverley was prompt with her communication and follow up action. I am very happy to say the problem has been resolved. Thank you Beverley!
5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
4/5
GoogleDespite the very challenging time Luna Cooper was very efficient and responsive on supporting us in dealing with the new tenants. We appreciated her great suggestions in dealing with different issues.PositiveResponsiveness, Quality, Professionalism
Hi David, Thank you for taking the time to write such a positive review and for the 5 stars. We will pass your kind words on to Luna and the rest of the team. All the best, JOHNS&CO
4/5
TrustpilotThe agency is very responsive
The agency is very responsive, they are available to hear out our issues and help them resolve. Priscilla Ogefere provided full support during my moving out and also helped get my deposit back. She took care of my issue personally and was very kind. Overall it was a bit slow but a smooth experience.
Thank you for this feedback! We're pleased to hear Priscilla provided excellent support to you. We're always open to finding out what we can do better, so don't hesitate to let us know if there's anything you think we could do better!
5/5
GoogleAmazing experience with Bethel!
5/5
TrustpilotBethel was a pleasure throughout the…
Bethel was a pleasure throughout the process and made everything very easy for us. Would highly recommend Bethel and the Johns & Co team
5/5
GoogleExcellent service Johns & Co team was extremely helpful and professional in the process of renewing our tenancy agreement, which was ready in hours. Highly recommended 👍 Thanks Fern!PositiveResponsiveness, Quality, Professionalism, Value
Hi Maxim, Thanks for the positive review, were glad you had a good experience! we'll pass on your fantastic comments to Fern and the rest of the team. All the bets JOHNS&CO Team.
5/5
GoogleRhiannon at Johns & Co was extremely helpful in coordinating between all parties during my property purchase. She ensured the process progressed as quickly as possible, and arranged everything as agreed, from furniture removal through to key collection.
5/5
TrustpilotBeing the Landlord of the Property…
Being the Landlord of the Property Spyros takes care of, we would like to give big big thumbs-up to him for his professional work and efforts He is awesome and we feel comfort to choose JOHNS&CO as the people there such as Spyros and MattThank you so much Spyros!Alice
Hi Alice,Thank you for your valuable feedback, and for choosing Johns&Co to manage your property. We are pleased Spyros has built a partnership that allows you to trust his professional expertise, and dedication to providing you with the best possible service. We will be sure to pass your kind words along to him.
5/5
Googlemany thanks to Josh and Ryan for helping out from flat viewing to settling in. Huge thanks to Josh in particular for always giving prompt and diligent response to any small queries
Hi S, Thanks for the glowing review of Josh and Ryan. We'll be sure to pass this over to the team and great to hear you have settled in so well! All the best, JOHNS&CO Team.
5/5
TrustpilotHighly recommended
I have been using Johns & Co to rent out and manage my apartment for several years now. Michael Fadiora and Rachel Massey take all the headache away. They are very reliable, professional and quick to respond and deal with any questions or concerns I might have. I highly recommend them.
Hi Rosie,Thank you for entrusting Johns&Co with the rental and management of your property. We're thrilled to hear that Michael and Rachel have provided you with reliable, professional, and responsive service, alleviating any concerns you may have had. Your recommendation means a lot to us, and we look forward to continuing to exceed your expectations in the future.
5/5
TrustpilotMitchell Vasquez
Mitchell Vasquez - attended our property to make some fixtures . He was friendly and extremely efficient- I especially appreciated that he made additional fixtures to some long-standing issues that had needed to be fixed for some time and he did this without any hesitation - very much appreciated him going over and beyond, overall very pleased with the service
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto michell
5/5
TrustpilotVery Professional Sales Executive
I dealt with a young man named Toufique or T for short. He was extremely professional throughout the buying process and very well informed of the developments and helped in every way he could to facilitate a smooth transaction, credit to him as without his patience this deal would not have gone through. I am not going to be so positive about his manager who was not attentive or helpful in the slightest which is a real shame.
1/5
GoogleExtremely frustrating experience. All access tags are due to be updated today. Wait in line only to be told the tags we got from johns are not original and they refuse to help us. But wait we can pay £60 for new ones….but jokes on us as they suddenly refuse to issue knew ones without approval. We are told to call for help at the door to get in….get there and system is offline….now we wait 20 min to sneak in with someone else. Call johns and log issue on system….get someone on the phone who promises to email the concierge to issue us new ones….3 hours later we try again….but surprise suprise they never mailed…we wait again to sneak in with someone else. Few hours later after numerous messages the email gets sent…now we have to go back for the 3rd time and pay 60pounds.
5/5
TrustpilotPriscilla consistently demonstrated her…
Priscilla Ogefere consistently demonstrated her dedication to ensuring a smooth and joyful stay throughout our tenancy, always going above and beyond to address any concerns promptly and provide valuable guidance. Huge thanks to her and the team for all the help and professionalism that made a real difference to our experience.
Hi Panos,Thank you for your feedback! We're grateful for your recognition of Priscilla's efforts and the professionalism of our team. It was our pleasure to make a difference in your experience, and we're here for any future assistance you may need.
5/5
TrustpilotGreat service
It’s my pleasure working with this company to manage my new apartment in London. Especially, I would like to thank Ms.Naomi Madourie for being very supportive to solve management issues for me.I do appreciate her professional service attitude and prompt response.
Hi Fumi,Thank you so much for your kind words and for choosing us to manage your property. We're delighted to hear that Naomi's professionalism and efficient responses contributed to a positive experience overall. We look forward to continuing to provide excellent service and support whenever needed!
5/5
GoogleHelped me buy a 1 bed. They've been very friendly and helpful. More importantly, I have found them to be more honest than other agencies I have interacted with. Thank you Nichola, Ricky and Matt for helping me find the place.
Thanks for the feedback Nitin! Really pleased that Nichola, Ricky and Matt from our Royal Wharf office were able to help you with your purchase. Wishing you all the best with your new home.
5/5
GoogleAndy Shek and the team down at Johns and Co are great. I would not go to anybody else for letting my property on the Royal Wharf. Great service and their online portal also is very easy to use.
Thanks Rich, really pleased you're happy with JOHNS&CO. Great to hear your feedback about our Landlord Portal too.
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Tell us what you need and we'll put you in touch. JOHNS&CO Royal Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newham.
