Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,768 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,466

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent communication and support

During my time working with Destini-Rikki while moving into Embassy Gardens, I had an exceptional experience with inventory reports, thanks to the unparalleled professionalism displayed by Destini-Rikki. The promptness of her responses to my queries was unmatched, and the detailed answers she provided made the entire process seem effortless. Her dedication to her work as a lettings administrator is truly commendable.Thank you!

Aakash · 31 May 2024

Agent replied · 29 October 2024

Hi Aakash,Thank you for your glowing review of Destini-Riki. We greatly appreciate your feedback on Destini's professionalism, promptness, and dedication. We are pleased to know that Destini sets a benchmark for exemplary service. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Summer-Daisy Hammond really helped me…

Summer-Daisy Hammond really helped me with an issue that had been outstanding for a long time! As soon as she stepped on the job it was done in a matter of days.

Farah · 11 May 2026

5/5

Trustpilot

Thank you Claudiu

Claudiu has gone above and beyond in helping us with our move. His customer service is of the highest level, he is a brilliant lettings negotiator and due to our experience working with him I cannot recommend Johns&Co enough. Thank you Claudiu

Simone · 5 August 2024

5/5

Trustpilot

I am grateful for the support of…

I am grateful for the support of Johns&co team, especially for Ebru Chow. She immediately assisted to resolve my issue with hot water, and she went above and beyond to help me resolve in a timely manner.Thank you very much for being a trusted partner for my lease at London City Island

R.M · 9 November 2024

Agent replied · 24 December 2024

We’re pleased to hear Ebru resolved your hot water issue promptly and went above and beyond to assist you. Thank you for trusting us with your lease, we’re here whenever you need support!

5/5

Trustpilot

Michael made my apartment journey super…

Michael made my apartment journey super smooth. Very helpful and easy real estate agents!

Anvita · 24 May 2024

Agent replied · 29 October 2024

Hi Anvita,Thank you for your feedback! We're thrilled to hear your property search was smooth sailing with Michael. We appreciate your kind words about our services.

5/5

Trustpilot

Great team at Johns&Co

Odete Gomes and the team at Johns&Co were very helpful and responsive to any queries we had. The move in an out process was simple and straight forward for our tenancy. Would highly recommend!

Jem · 4 December 2024

5/5

Trustpilot

Thank you Lara Robson for your kind…

Thank you Lara Robson for your kind help throughout my tenancy!

Gabriela · 11 July 2024

Agent replied · 29 October 2024

Hi Gabriela,We are pleased to hear Lara has been able to help you throughout your tenancy. We will be sure to pass your gratitude on to her.

5/5

Google

We recently moved with the support of the Royal Wharf team of John&Co. The service both in finding a new place, the attention to delay in making the move in work smoothly was excellent. A huge thanks to Anthony and to Helena for their brilliant team service we would recommend Johns& Co Royal Wharf team for other home seekers; ask for Anthony and Helena! Great customer service.

Irene · 9 November 2022

5/5

Trustpilot

Brooke Nickless has been extremely…

Brooke Nickless has been extremely helpful and attentive with sorting out any issues with flat.

George · 25 April 2024

Agent replied · 29 October 2024

Hi George,Thank you for your kind words regarding Brooke. We're glad to hear your issues have been resolved and that Brooke was attentive to your needs throughout the process.

5/5

Trustpilot

Happy with the service provided by my property manager - Olivia Thomas

Olivia Thomas was kind and helpful throughout my tenancy and dealt with my requests and enquiries promptly.

Dec · 15 March 2024

Agent replied · 29 October 2024

Thank you for taking the time to leave this review. We're glad to hear that Olivia provided excellent service. We will be sure to pass your kind words along to her.

5/5

Trustpilot

Fantastic service - thank you Nicole!

We recently moved into a new apartment managed by Johns and Co, and Nicole Wright, our property manager, has been absolutely wonderful in helping us settle in.

Sonal · 10 June 2026

5/5

Trustpilot

Very Responsive management

Very Responsive management. In particular I want to thank Lara Robson for being extremely helpful.

Seyed · 18 April 2024

Agent replied · 29 October 2024

Hi Seyed,We're pleased to hear you had a positive experience with Lara, we'll be sure to pass your feedback onto her.

5/5

Trustpilot

Noami has been great help!

Stella · 10 October 2024

Agent replied · 29 October 2024

Hi Stella,Thank you for your feedback! We’re happy to hear that Naomi was able to assist you and provide the help you needed. Don’t hesitate to reach out if you require anything further!

5/5

Trustpilot

I’ve been in contact with Clauidi…

I’ve been in contact with Clauidi through my friend and although he was not assigned to my case he helped me a lot through following up with his manager and thanks to him I’ve hard back from the landlord quickly. He is also very kind and I can see that he is doing an excellent job.

Zeynep · 21 August 2024

Agent replied · 29 October 2024

Hi Zeynep,Thank you for sharing your experience! We’re so glad to hear that Claudiu was able to assist you even though he wasn’t directly handling your case. His willingness to go the extra mile to follow up and ensure a quick response is exactly what we strive for. We’re proud to have such a dedicated team member like Claudiu, and we’re here to help if you need anything else.

5/5

Trustpilot

Thanks Priscilla Ogefere

Thanks Priscilla Ogefere, good experience so far

David · 5 September 2024

Agent replied · 29 October 2024

Hi David,Thank you for sharing your experience. We're happy to hear that things have been going well with Priscilla. If you ever need further assistance, we're here to ensure your experience remains just as positive.

5/5

Trustpilot

Thank you Param

Thank you Param. Prompt and efficient in dealing with our enquiries. An asset to the team

Mauro · 25 March 2024

Agent replied · 29 October 2024

Hi Mauro,We're pleased you were impressed with Param's service. We'll be sure to pass your feedback along to Param, it will make his day.

5/5

Trustpilot

Exceptional Customer Experience

I am a current tenant in an apartment managed by Johns&Co, and I’ve had great assistance through and through. I want to especially mention Ebru Chow, who has assisted me and provided great support in sorting out a recent issue. She was always available, and resolved the matter very efficiently.

Muhammad · 22 November 2024

Agent replied · 24 December 2024

Hi Muhammad,Thank you for acknowledging Ebru's efforts! We're pleased she could assist you effectively. We'll share your feedback with her and the team.

5/5

Trustpilot

Your colleague,Mr Thomas CHAN is great.

Your colleague, Mr Thomas CHAN is a great help.

Raymond · 7 October 2026

5/5

Trustpilot

Outstanding experience with Shareen (Battersea)

My husband and I were looking for a new apartment for several months. We had very specific requirements as we were only looking into specific buildings so our search was definitely a difficult one to manage. We are incredibly grateful we found Shareen who did an outstanding job from start to finish! She was extremely knowledgeable, professional, persistent and patient. Her approach felt truly genuine as we felt like she really wanted to find the right apartment for us. We delayed our move-out date because we trusted her and knew she would find the perfect fit which she did in the end. Throughout the several months she always kept in touch and checked in always making sure we were aware of the available options. Also, as a landlord if you want to secure an agent who works tirelessly for you to find the right tenants, you should go for this agency and ask specifically for Shareen! :-)

Defne · 20 December 2024

5/5

Trustpilot

Exceptional Service and Trustworthy Partnership with Johns and Co!

As a former Client Relations Manager for Damac, I had the pleasure of working closely with Johns and Co for various services related to our clients. I can confidently say that my experience with them has been nothing short of exceptional.Johns and Co consistently delivered excellent services to our clients, ensuring a seamless experience whether they were renting, buying, or selling properties. The quality of their tenants and services was always impressive, reflecting their commitment to maintaining high standards.What truly stood out was their dedication to communication. The team at Johns and Co maintained constant communication, not only with our clients but also with me. This transparency and willingness to provide updates made my job significantly easier and helped build trust with our clients.If you are considering renting, buying, or selling a property, I wholeheartedly recommend Johns and Co. They are trustworthy, professional, and they provide an excellent level of service that you can rely on. You won't be disappointed!Thank you, Johns and Co, for your outstanding support and service!

Radouane · 19 December 2024

5/5

Trustpilot

Alexandra Ene was good in arranging…

Alexandra Ene was good in arranging throughout the process of signing of the tenancy agreement.

A · 11 April 2024

Agent replied · 29 October 2024

Thank you for your kind feedback. We will be sure to share your appreciation with Alexandra.

5/5

Trustpilot

Excellent communication

Excellent communication, polite, friendly and above all helpful staff, especially Rachel Massey. Would definitely recommend them!

Jack · 22 March 2024

Agent replied · 29 October 2024

Hi Jack,Thank you for your glowing review! We're thrilled to hear about your positive experience with our staff, especially Rachel. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.

5/5

Google

Great service from Germantas, super easy to work with I recommend him 100%

Dan · 11 September 2026

5/5

Trustpilot

Excellent with quick and accurate…

Thanks to Wai Yau from John & Co. his excellent performance with quick and accurate feedback.

Thomas · 19 March 2024

Agent replied · 29 October 2024

Hi Thomas,Thanks for acknowledging Wai's exceptional service. We value your feedback greatly.

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