Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChelsea has been absolutely amazing from communication to organizing contractors quickly to fix what was needed! I was expecting it to be a long a tedious process but she made it a pleasurable process! Love having her as my property manager 😊PositiveResponsiveness, Quality, Professionalism, Value
Kilye · 9 November 2021
Agent replied · 8 November 2024
Hi Kilye,
Thank you for taking the time to leave a review. We're glad the entire process was good for you and we hope you enjoy your new property! Have a nice day and if there's anything you need from us please do not hesitate to contact us.
All the best,
JOHNS&CO.
★★★★★ 5/5
TrustpilotSeamless property search
It’s our second time working with Bilal Qaisar to find a property in City Island and he was incredibly helpful again and got us a great flat at a great price. Letting administrator Amy Bridge was also super helpful and responsive and made our move in process very easy.
Ekaterina · 2 May 2024
★★★★★ 5/5
TrustpilotParam is extremely helpful and…
Param is extremely helpful and reliable. I don’t need to worry anything with his help.
Shannon · 7 June 2024
Agent replied · 29 October 2024
Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!
★★★★★ 5/5
GoogleHighly recommend Johns&Co. Handled everything for me from finding tenants, screening them and managing my property. Andrew was great from the moment I wanted to list my property. It didn’t feel like a “generic” service. We communicated well throughout and still have regular touch points as needed. Everything has been hassle free for me thanks to Andrew.
Salem · 9 November 2023
★★★★★ 5/5
TrustpilotA good team to work with
I have been working with Johns&co for many years. The sales manager Matthew Spencer and the team is professional and responsible in helping me to secure a tenant. Victoria Aderibigbe is very helpful getting all the paper works done in a smooth process.
Kitty · 15 August 2024
★★★★★ 5/5
TrustpilotAlways very well and kindly assisted by…
Always very well and kindly assisted by our property manager, Olivia W. She addressed every query with the same level of attention and care. When we needed an urgent shower repair at the apartment, she responded quickly and arranged for the repair promptly. Her responses were timely and professional. I really appreciate her help!
Aikaterini · 1 November 2024
Agent replied · 24 December 2024
Hi Aikaterini,We appreciate your kind words and are so glad to know Olivia has provided you with the prompt and attentive service you require. We’ll make sure to pass along your appreciation, and we look forward to continuing to support you!
★★★★★ 5/5
TrustpilotThank you Miss Brooke Nickless!I am so grateful for my property…
I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.
Leslie · 26 July 2024
★★★★★ 5/5
Trustpilotresponsible and accountable
My Senior Property Manageris responsible and re-direct me to the relevant parties if appropriate.
Xx · 23 September 2026
★★★★★ 5/5
TrustpilotSo far so good
So far so good! Alexandra has been really responsive and helpful with our tenancy
Lea · 16 June 2024
Agent replied · 29 October 2024
Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.
★★★★★ 5/5
TrustpilotExcellent Customer Service
Special thanks to Vanessa and Marwa for making the entire process a breeze. Couldn't be more appreciative of their efforts in helping securing my new home.Look no further than Johns & Co for your housing needs ...fr!Thanks again to Vanessa and Marwa !!
Terra · 7 August 2024
★★★★★ 4/5
GoogleJohn's&Co have a responsive, helpful and fast-moving team. Unlike many estate agents we have worked with in the past, Johns&Co's team at Royal Wharf was driven to find solutions and make recommendations throughout the entire letting process. We were able to rely on their competent staff, especially Leigh Farthing throughout the whole leasing process.
Nour · 10 November 2018
Agent replied · 8 November 2024
Thanks for the review Nour, we're really pleased that our Royal Wharf team were able to help you every step of the way.
★★★★★ 5/5
GoogleOur experience with Johns & Co has been great. The process was painless and efficient. They reply to emails within minutes and they went above and beyond to ensure that our move was as easy as possible. I thoroughly recommend their services. A special thanks to Rebecca and Daisy for their help with the process.
Henry · 10 November 2017
Agent replied · 8 November 2024
We're really pleased you enjoyed your experience with JOHNS&CO. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotI write to thank my property manager…
I write to thank my property manager Ms. Princess Owoeye for helping me with my Hampden property. She is very helpful and reply promptly to my emails. Actually she is the only person I can rely on as I am an oversea owner and I thank her for the support and services.
Chan · 23 November 2024
Agent replied · 24 December 2024
Hi Chan,Thank you for your feedback regarding Princess. We’re thrilled that she has been such a reliable support for you as an overseas property owner. Your satisfaction is our priority, and we’ll share your appreciation with her.
★★★★★ 5/5
TrustpilotProperty Management in Royal Wharf
Johns&Co provides full management service for my property in Royal Wharf. Olivia Thomas is the property manager. She’s professional, dedicated and problem solver. Really appreciate it!
Lan · 26 September 2023
Agent replied · 29 October 2024
Hi LanThank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Olivia.
★★★★★ 5/5
Trustpilot5 start
I worked with Claudiu on my search for a rental. I had a great experience and received expert advice. Although I did not end up renting with the company I had a good experience
Alex · 20 December 2024
★★★★★ 5/5
TrustpilotOur experience was fantastic
Our experience was fantastic. Shareen was very helpful. We are very happy with our new flat in Damac Tower. I am glad we chose you guys to help us with finding our new home!
Semih · 20 December 2024
★★★★★ 5/5
TrustpilotRachel Massey has been lovely to work…
Rachel Massey has been lovely to work with! Thank you and looking forward to you renting our flat
Richard · 22 March 2024
Agent replied · 29 October 2024
Hi Richard,Thank you for leaving us this feedback. We're pleased to hear Rachel has been a pleasure to work with!
★★★★★ 5/5
TrustpilotAlways responsive
Always responsive, proactive and provide good advice especially important for me living Outside UK.
Aldandanyjgmail.com · 18 September 2026
★★★★★ 5/5
GoogleBethel and Amy have been very helpful from start to finish. Highly recommend their service!
Kelvin · 11 September 2026
★★★★★ 5/5
TrustpilotGreat Staff and professional company
Responsive agents and staff. Very helpful and open to customer requirements. Martina was very co-operative and helpful in getting the tenancy terms and agreements cleared at both ends. Candice was quick and responsive for all documentation and formalities. Overall a pleasant experience.
KG · 16 August 2024
★★★★★ 5/5
TrustpilotVictor was very responsive and I have…
Victor was very responsive and I have nothing but good things to say about the moving experience
Consumer · 10 April 2024
Agent replied · 29 October 2024
We're pleased to hear such high praise for Victor. We'll be sure to pass your feedback along to him, it will make his day!
★★★★★ 5/5
TrustpilotDestini-Rikki changed my view to…
Destini-Rikki changed my view to letting agents, which group usually disappear right after letting deal is done. They indeed provided good service even after trade. Specified clear department / team for each sides of after-trade service. I sincerely wish such group can grow into a large company. Let’s see what they would do when move-out!
Tianhao · 18 October 2024
Agent replied · 29 October 2024
Hi Tianhao,We’re thrilled to have exceeded your expectations. Destini-Rikki appreciates the positive feedback on her dedication. Thank you for your well wishes and we hope you enjoy your new apartment!
★★★★★ 5/5
TrustpilotLara Robson & Param Virdee
Lara and Param were really helpful in expediting maintenance requests for our new home. They made sure our requests were duly met.
Nikhil · 22 December 2023
Agent replied · 29 October 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Lara and Param .
★★★★★ 5/5
TrustpilotThanks to Pavlo for handling everything…
Thanks to Pavlo for handling everything so professionally.
John · 13 September 2024
Agent replied · 29 October 2024
Hi John,Thank you so much for your feedback! We’re happy that Pavlo handled everything professionally and to your satisfaction. If you ever need assistance again, don’t hesitate to contact us.
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