Trusted Agent profile Β· Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,768 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,466

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Seth and Marwa for helping me…

Thank you Seth and Marwa for helping me move into my new perfect home!

Jen Β· 31 August 2024

Agent replied Β· 29 October 2024

Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!

4/5

Trustpilot

Jose Pereira comes highly recommended

Jose Pereira was helpful, sensible and achieved what others in the office failed to do. I am not a huge fan of the service overall at Johns & Co, but Jose and Bilal (in LCI office) are an exception.,

Sean Β· 17 December 2024

5/5

Google

Extremely satisfied with John's & Co provided service. Very ofitiant and friendly staff. Big thank you to Andrew, Amy and Helena for helping me out to find a great tenant and looking after through all the process. I highly recommend them.PositiveProfessionalism

Li Β· 9 November 2022

Agent replied Β· 8 November 2024

Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.

5/5

Trustpilot

Savannah Renaud was very helpful…

Savannah Renaud was very helpful throughout the entire rental process, communication was good and she is very responsive to any questions I have.

Mandy Β· 17 March 2024

Agent replied Β· 29 October 2024

Hi Mandy,Thank you for your positive feedback! We'll be sure to pass your kind words along to Savannah Renaud.

5/5

Trustpilot

Candice and Rahan went above and beyond

Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!

Sinead Β· 24 July 2024

5/5

Trustpilot

Needed urgent repair at the apartment

Needed urgent repair at the apartment. Odete was very responsive and promptly made arrangements for the repair. Very helpful and has absolutely changed my opinion of letting agents. I would totally recommend Johns&Co to anyone. The service has been great so far.

Anne Β· 29 October 2024

5/5

Trustpilot

I recently had a smooth contract…

I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!

Anonymous Β· 29 May 2024

Agent replied Β· 29 October 2024

Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.

5/5

Trustpilot

Sam and Eric did an amazing job for us

Sam and Eric did an amazing job for us. Very grateful for their support

Chris Β· 16 October 2026

5/5

Trustpilot

Thank for Johns & Co professional…

Thank for Johns & Co professional service, Bethel is helpfully to update me the tenancy moving in the process . Thanks so much.

Angela Β· 10 March 2024

Agent replied Β· 29 October 2024

Hi Angela,Thank you so much for your kind words. We value your feedback and will be sure to pass it along to Bethel.

5/5

Google

Johns&co offered a great help to our purchase deal, special thanks to Nichola and Matt who are really responsive to our queries and always keeping us posted. Also Nichola's helping out with any additional requests to flat before and after the purchase. Would be happy to come back to them if I have a chance in the future.

Shawn Β· 10 November 2018

Agent replied Β· 8 November 2024

Thanks for your lovely feedback! We'll make sure the Royal Wharf team see your kind words.

5/5

Trustpilot

Great services

Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider πŸ™πŸΌ

Danah Β· 23 August 2024

Agent replied Β· 29 October 2024

Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!

5/5

Trustpilot

Trustable Agent

Rich customer base, positive attitude, reasonable charges. Special thanks to Ryan.

Yoyo Β· 9 October 2024

Agent replied Β· 29 October 2024

Hi Yoyo,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that we impressed you. We'll be sure to pass along your special thanks to Ryan, he’ll be delighted to hear it! We look forward to serving you again in the future.

5/5

Trustpilot

Johns & co staffs are very friendly

Johns & co staffs are very friendly. When I got caught in a contract scam, they were very patient and helped me solve the problem. I had a large amount of rent fee was missing. I knew it was a very difficult time, but they didn't rush me. Instead, they patiently support me and helped me solve the problem. It is my best experience when I face difficult during renting.

Az Β· 27 March 2024

Agent replied Β· 29 October 2024

Thank you for sharing your experience with us. We're sorry to hear about your recent difficulty, but we're grateful for your kind words regarding our staff's support during this challenging time. We understand how distressing such situations can be, and we're glad we could provide you with patience and assistance to resolve the issue. Your satisfaction and well-being are our priorities, and we're here to support you whenever you need us. Please don't hesitate to reach out if you have any further concerns or questions.

5/5

Trustpilot

Michael Fadiora was extremely…

Michael Fadiora was extremely responsive, helpful and made recommendations when I asked for guidance

Mariam Β· 20 August 2024

Agent replied Β· 29 October 2024

Hi Mariam,Thank you for your positive feedback! We’re so pleased that Michael’s responsiveness and helpfulness made your experience a smooth one. Providing tailored recommendations and guidance is something we take pride in, and we’re glad to know Michael was able to assist you effectively. We’re here for any further support you may need!

5/5

Trustpilot

Great property manager

Spyros is very responsible and professional. He quickly response and solve my problem. I'm glad to have him as my property manager, it's really nice to work with him.

Wang Β· 13 October 2023

Agent replied Β· 29 October 2024

Hi Wang Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.

5/5

Trustpilot

Johns & Co Royal Wharf

Johns & Co Royal Wharf , london Amy & The Team at Johns & Co have dealt with my rental property for years now ever since I bought off plan . I have never been without a Tennant in my apartment ! My last Tennant was found in one day !! They deal with everything for me they are very polite and so professional .

Sue Β· 28 June 2023

5/5

Trustpilot

Victor has been great

We've found Victor's help really beneficial to our experience with the business and in our tenancy

Chris Β· 30 September 2026

5/5

Trustpilot

Review for Odete Gomes

Odete Gomes is a wonderful property manager. She helped me resolve the issue with great efficiency and within time. She kept me well-informed and is very prompt with her responses which honestly is the best thing since you are not left wondering. Her professionalism is commendable.

Tanushree Β· 14 August 2024

5/5

Trustpilot

Pavlo and Marwa - brilliant

Pavlo and Marwa were both very professional, curious and patient with me. I'd highly recommend them both :)

John Β· 31 May 2024

Agent replied Β· 29 October 2024

Hi John,Thank you for your 5*. We're thrilled to hear that Marwa and Pavlo impressed you with their professional approach and that you will continue to recommend Johns&Co in the future.

5/5

Trustpilot

Thank you Candice and Martina for…

Thank you Candice and Martina for helping me with the rental process!

Zixuan Β· 11 September 2024

Agent replied Β· 29 October 2024

Thank you so much for your feedback! Moving can often be a stressful time, but our team is committed to making it as straightforward and enjoyable as possible. It’s fantastic to know that they were able to assist you every step of the way.

5/5

Trustpilot

Good support

Ellie-Mai Hannan has been very helpful on all of my requests. She is doing a great job

Customer Β· 17 June 2024

Agent replied Β· 29 October 2024

Thank you for leaving this kind review. We will be sure to tell Ellie to keep up the good work!

5/5

Trustpilot

Great Property Management

Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!

Kanishk Β· 18 April 2024

Agent replied Β· 29 October 2024

Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.

5/5

Trustpilot

Great service and prompt reply

Great service and prompt reply, thanks Bethel !

FLORENT/CHAPATTE Β· 11 November 2024

Agent replied Β· 24 December 2024

Hi Florent,Thank you for your kind words regarding Bethel. We’re grateful for your positive feedback and look forward to continuing to assist you!

5/5

Trustpilot

Great Service

Great, friendly and helpful service. Thank you Destini-Rikki

James Β· 8 November 2024

Agent replied Β· 24 December 2024

Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.

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