Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,768 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,466

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Service

Great, friendly and helpful service. Thank you Destini-Rikki

James · 8 November 2024

Agent replied · 24 December 2024

Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.

4/5

Trustpilot

Savannah and Amy are very kind and they…

Savannah and Amy are very kind and they helped us a lot. Also Nick was good.

Bora · 29 June 2024

Agent replied · 29 October 2024

Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.

5/5

Trustpilot

Very pleasant experience

I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.

Felipe · 5 September 2024

Agent replied · 29 October 2024

Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!

5/5

Google

Bethel responds to emails promptly and very professional. Been with Johns for long time and would highly recommend.

Sharan · 11 September 2026

5/5

Trustpilot

Param has managed the property really…

Param has managed the property really well and deals with all issues quickly.

Matthew · 12 October 2026

5/5

Google

Pablo Irigoyen did a good job in a specially difficult situation for me. My belonging were in a van in front of Pendant Court and I was trap in traffic because the terrorist attack on November 29th. Pablo made the apartment accesible to the moving company when I call him and explain the situation

Josefina · 14 January 2020

Agent replied · 12 January 2025

Hi Josefina, happy we could help. We hope you are now enjoying your new home.

5/5

Trustpilot

Agent Cynthia is very helpful and…

Agent Cynthia is very helpful and helped me settled very well.

Leonardo · 13 September 2024

Agent replied · 29 October 2024

Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!

5/5

Trustpilot

Thanks Priscilla Ogefere for your…

Thanks Priscilla Ogefere for your excellent help in resolving my query.

Consumer · 13 September 2024

Agent replied · 29 October 2024

Thank you for the great feedback! We’re happy to hear that Priscilla was able to assist you in resolving your query quickly and efficiently. If you ever need help again, we’ll be more than happy to assist!

5/5

Trustpilot

Things run smoothly

Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.

Ian · 21 September 2026

5/5

Google

Dealt with Ryan at the Royal Wharf branch. Viewed an apartment after work and had a provisional offer accepted by the end of the night. He also helped get a discount and was helpful throughout the process. Very pleased with the service. Daisy, the property manager, has also been extremely helpful during the tenancy.

Jake · 10 November 2019

Agent replied · 8 November 2024

Thanks for the review Jake, wishing you all the best in your new home.

5/5

Trustpilot

Joshua Wadmore is amazing …

Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .

Mary · 10 July 2023

5/5

Trustpilot

Elliott does his profession a great…

Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!

Zubes · 8 November 2024

Agent replied · 24 December 2024

Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!

5/5

Trustpilot

Great experience with Rachel

Great experience with Johns & Co. In particular Rachel Massey was a delight to work with. Couldn’t recommend highly enough

Rebecca · 25 March 2024

Agent replied · 29 October 2024

Hi Rebecca,Thank you for your kind words. Rachel will be thrilled to hear how complimentary your feedback was.

5/5

Google

Chelsea has been absolutely amazing from communication to organizing contractors quickly to fix what was needed! I was expecting it to be a long a tedious process but she made it a pleasurable process! Love having her as my property manager 😊PositiveResponsiveness, Quality, Professionalism, Value

Kilyane · 29 December 2021

Agent replied · 28 December 2024

Hi Kilye, Thank you for taking the time to leave a review. We're glad the entire process was good for you and we hope you enjoy your new property! Have a nice day and if there's anything you need from us please do not hesitate to contact us. All the best, JOHNS&CO.

5/5

Trustpilot

Purchase of a property - great experience

Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.

Sreenivasa · 29 April 2024

5/5

Trustpilot

Bethel was a joy to work with as she…

Bethel was a joy to work with as she was diligent and responsible in the work she did for us.

Sajitha · 20 March 2024

Agent replied · 29 October 2024

Hi Saijtha,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Bethel. We'll be sure to pass along your kind words to him. If you have any further needs or questions, please don't hesitate to get in touch.

5/5

Trustpilot

Respond time very quick and efficient…

Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!

Serena · 14 May 2024

Agent replied · 29 October 2024

Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.

5/5

Trustpilot

Matthew and team deserve the…

Matthew and team deserve the exclusivity they have been given 💯

Anonymous · 27 August 2024

Agent replied · 29 October 2024

Thank you for your five star rating. We will be sure to pass your kind words along to our Nine Elms team.

5/5

Trustpilot

A big thank you to Bryony for handling…

A big thank you to Bryony for handling my move out process so smoothly and initiating a refund for the deposit at light speed! Working with JOHNS&Co. Has been a very smooth experience and will recommend them to anyone looking to rent in Royal Wharf.

Siddharth · 24 July 2024

5/5

Trustpilot

Staff provide fast

Staff provide fast, concise and easy to understand instruction / what actions required from landlord.

Customer · 21 September 2026

5/5

Trustpilot

The team has been extremely helpful…

The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki

Emil · 1 July 2024

Agent replied · 29 October 2024

Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.

5/5

Trustpilot

Thank you, Rachel.

Rachel Massey has been fantastic to deal with! Very responsive and a great aura about her. Thank you Rachel!

Chris · 28 March 2024

Agent replied · 29 October 2024

Hi Chris,Thank you for your kind words! We're delighted to hear that Rachel Massey has provided you with fantastic service. We'll be sure to pass on your appreciation to her. If you need any further assistance or have any questions, please feel free to reach out.

5/5

Trustpilot

Great service from Charlie and team

Great service from Charlie and team! They’ve covered all questions from start to finish as a first time landlord!

Anon · 27 March 2024

Agent replied · 29 October 2024

We're thrilled to hear we could be of assistance. Becoming a first time landlord can be daunting, if you need any help from us in the future, don't hesitate to ask. Wishing you all the best on your property journey!

5/5

Trustpilot

Thank you, Umar Sharif and Jenni Kong

Thank you for your good services. Umar has been very responsive, efficient and willing to go extra miles in providing quality management services. Umar is always there to provide good advice and solution to issues with our property. Jenni Kong is professional and efficient in dealing with the administration of our property accounts and she makes sure financial parts of the property is well taken care of.

Michael · 6 February 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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