Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,768 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,466

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

We had a great experience in working…

We had a great experience in working with this company. The communication with Jordan Ellis-Hope is exemplary! We look forward to working with you more!

Camille · 13 March 2024

Agent replied · 29 October 2024

Hi Camille,Thank you for the great feedback! We're thrilled about your positive experience, especially with Jordan. Looking forward to more collaboration!

5/5

Trustpilot

Excellent Service by these 2 employees

Marwa and Vanessa was very helpful and always attends to my queries in a prompt manner. I appreciate the service that both extends to me.

Tay · 11 March 2024

Agent replied · 29 October 2024

Hi Tay,Thank you for your kind words! We're pleased to hear that Marwa and Vanessa provided you with helpful and prompt assistance. Your satisfaction is our priority, and we'll be sure to pass your kind words along to the team.

5/5

Trustpilot

Param Virdee is a very good and…

Param Virdee is a very good and responsible property manager. The swift response is remarkable.It let me feel so safe to let my property handled by Johns&co as always.

Lok · 15 December 2023

Agent replied · 29 October 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Params day! Wishing you all the best for the rest of 2023!

5/5

Trustpilot

Our property manager Spyros was always…

Our property manager Spyros was always there to help and manage any issues we had! Great experience throughout the year.

Caro · 13 June 2024

Agent replied · 29 October 2024

Hi Caro,Thank you for your kind words! We're thrilled to hear you had a great experience with Spyros as your property manager. We appreciate your feedback and look forward to continuing to serve you.

5/5

Trustpilot

They have been great stayed with me…

They have been great stayed with me until the final steps, Silvia and Erin amazing help.

Ob · 13 October 2026

5/5

Google

Bethel showed us properties matching our area and budget. Helped us secure our ideal rental. Quick responses and handled paperwork smoothly.

Malgozata · 11 September 2026

5/5

Trustpilot

Bryony was very reactive and diligent…

Bryony was very reactive and diligent regarding our lock issue.

Gs · 19 November 2024

Agent replied · 24 December 2024

Thank you for your kind feedback about Bryony. We're pleased she provided effective assistance resolving your issues.

5/5

Trustpilot

I am very pleased with the service I…

I am very pleased with the service I have been receiving from JOHNS&CO, Royal Wharf. The staff are very professional and polite especially Mystique Charles. They helped me to let my apartment very quickly and I am very satisfied. ​​​​

Ruba · 17 December 2024

5/5

Trustpilot

Amber from Johns & Co was my main point…

Amber from Johns & Co was my main point of contact when I was moving home and she helped with answering all my questions and even showing me the apartments on a very short notice. She also went out of her way to share some great ideas about some of the renting problems I was having. Overall, a good experience

Mahmudur · 18 October 2024

Agent replied · 29 October 2024

Hi Mahmudur,Amber is delighted to have helped you through your move. We’re glad she made things easier for you and was proactive in solving your problems! If we can be of any further help, please don't hesitate to get in touch.

5/5

Trustpilot

Liah from Johns & Co

We had Liah from Johns & Co assisting us for a whole week in finding a new apartment that met all of our needs. She was efficient, helpful and so supportive even when we drove her mad! Thank you Liah!!

Salmaa · 16 December 2024

5/5

Trustpilot

Great Thanks to Bethel Gamma

Great Thanks to Bethel Gamma, who assisted me to find new tenant on time. Arranged check out for old tenants, and check in for new tenant in a very transparent way. Supported me to get new tenancy agreement settled in time.​​​​

Yang · 1 December 2024

5/5

Trustpilot

Its a smooth move from leeds to London…

Its a smooth move from leeds to London many thanks to Candice and Micheal ,they doing really a good work super efficiency.

Entertaiment · 25 April 2024

Agent replied · 29 October 2024

Thank you for leaving us this 5* rating. We're pleased to hear Candice and Michael made your big move as simple as going from a-b! We wish you all the best in your new home.

5/5

Trustpilot

Sam was absolutely great through the…

Sam was absolutely great through the whole process of finding the apartment and everything after!

Dana · 27 August 2024

Agent replied · 29 October 2024

Hi Dana,Thank you for leaving this five star rating. Sam will be thrilled to hear he delivered a great service!

5/5

Trustpilot

I am happy with the services provided…

I am happy with the services provided by Johns&Co and with Wai Yau for responding very promptly to my emails. Thanks Wai Yau!

Theresa · 3 April 2024

Agent replied · 29 October 2024

Hi Theresa,We're thrilled to hear you Wai has provided you with a speedy and efficient service. We will be sure to pass your kind words along to him.

5/5

Trustpilot

Johns&Co Priscilla: Helpful & prompt

Priscilla from Johns&Co is consistently helpful and prompt in addressing my queries and follow-up support where needed. Well done and thank you Priscilla 👏👏👏

Eng · 9 March 2024

Agent replied · 29 October 2024

Thank you for your wonderful feedback! We're delighted to hear that Priscilla has consistently provided helpful and prompt assistance in addressing your queries and providing follow-up support. We'll be sure to pass on your appreciation to her. Thank you for choosing Johns&Co.

5/5

Trustpilot

Vanessa is GREAT!!

Vanessa has been amazing with helping us a find and secure our home! Super helpful, even on weekends and answered all our queries. The move went super smoothly and we couldn’t be happier with the service we received from Vanessa!

Maya · 9 December 2024

5/5

Trustpilot

Pleased with Vacancy mgmt service

With myself being miles away, we rely heavily on the vacancy management agent to ensure the unit is in good shape at all time. Reports and visit being conducted from your office which we are extremely please on how it was managed. Agent office has been very accommodative on short notices on my request. (I.e. guest visits etc..)

Ernest · 8 November 2024

Agent replied · 24 December 2024

Hi Ernest,Thank you so much for your kind feedback! We’re delighted to hear that you’ve been pleased with how we’ve managed your property, especially given the distance. Thank you for trusting us with your property, we’re here to assist anytime you need!

5/5

Trustpilot

Thank you Bryony Bowyer

Prompt services. Handled the issue quickly with profession. Thank you Bryony!

胡天赐 · 24 October 2024

Agent replied · 29 October 2024

Thank you for recognizing Bryony’s prompt and professional approach. We appreciate your feedback!

5/5

Trustpilot

Good team

Andrew Shek and his team incl. Claudiu Ciupitu had been very helpful and professional.

Tsan · 6 September 2024

Agent replied · 29 October 2024

Hi Tsan,Thank you for your kind words! We're delighted to hear that Andrew, Claudiu, and the team have provided you with helpful and professional service. Your satisfaction is our priority, and we’re glad to know the team met your expectations. If you need further assistance, feel free to reach out anytime!

5/5

Trustpilot

Erin & Matthew

We have great experience with Erin & Matthew. Their quick and professional responses did impress us.

PIERRE · 8 October 2026

5/5

Trustpilot

Alexandra Erne has been very helpful in…

Alexandra Erne has been very helpful in letting out our properly and has assisted efficiently despite time zone difference

BT · 9 June 2024

Agent replied · 29 October 2024

Thank you for leaving this fantastic feedback. It is great to hear that Alex has been managed to successfully manage your let. Johns&Co will always cater to our clients, no matter the time!

4/5

Trustpilot

Our property manager Prisicilla has…

Our property manager Prisicilla has been of great support so far,very responsive to requests, proactive, friendly and easy to hold conversations with. She takes her time to take notes of all complaints and act fast on it. So far its good and I hope all our complaints gets resolved soon.

Victoria · 27 June 2024

5/5

Trustpilot

State of the Art

Excellent, super helpful, accessible, resonsive, extremely smart, knowlegeable and organised, going the extra mile to sort out things in the fairest and most satisfactory way for tenants and owners, big thank you to Sarah and Ryan at the Wapping Office!

Carsten · 4 December 2024

5/5

Trustpilot

I want to thank Miss Odete Gomes for…

I want to thank Miss Odete Gomes for her excellent job in keeping my property at 33 Royal Crest Avenue in good condition before our arrival in August. She is accommodating and highly efficient in her job and always answers our emails and requests promptly.Alfred & Claudia

Alfred · 16 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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