JOHNS&CO Royal Wharf reviews in Newham

★★★★★ 5/5

Google

My son who owns an apartment in Windlass House, Royal Wharf and I were delighted that Amy and her marketing team were able to place a new tenant this month. The follow up through Joley and his team was very prompt and professional too. With Covid issues and the general lower rate of demand from people looking to move, I felt it was an achievement to quite quickly locate a quality tenant and reinforces our trust in Johns&Co to manage the property during challenging times. Thank you.PositiveResponsiveness, Professionalism

JSA · 9 November 2021

★★★★★ 5/5

Trustpilot

responsive and attentive

Param is very responsive to my requests and deals with them in a prompt and kind manner. He also keeps me informed of any necessary changes or requests regarding my property. I have had a very good experience so far.

Marcela · 18 November 2024

★★★★★ 5/5

Trustpilot

Many Thanks to Leigh and the Team

Many thanks to Leigh and the team for helping us through our recent rental in E14. Leigh was very professional and responsive - everything was straightforward with Leigh and responses to emails and messages very quick and clear. We were very pleased with the process and how well it was handled.

DD · 16 May 2024

★★★★★ 5/5

Trustpilot

Chay Chui at Johns & Co has been…

Chay Chui at Johns & Co has been outstanding throughout our tenancy. During a particularly difficult and uncertain period, she has been consistently professional, warm, and genuinely thoughtful in every interaction.

Nihat · 17 June 2026

★★★★★ 5/5

Trustpilot

Amber was a great agent

Amber was a great agent. She took her time to show us the property, kept us updated on competing offers, connected me with the previous tenant to purchase furniture, and even assisted to inform on any defects existing. I would recommend trusting her during the house search process.

Mirriam · 8 July 2024

★★★★★ 5/5

Trustpilot

A huge thank you to Alexandra Ene​​​​

A huge thank you to Alexandra Ene​​​​ at JOHNS&CO at City Island.She has been nothing but helpful and responsive before I moved into my new rented property and was just as friendly and polite in person on the day I collected my keys. Very professional and an asset to the company, thank you Alexandra.

James · 15 March 2024

★★★★★ 5/5

Trustpilot

Exceptional service , very professional

Here’s a refined version:Jemma is exceptional at her work, demonstrating stellar client-centric skills. As an overseas buyer, she guided us through every step, always ready to answer any queries and very well-organized in her viewings. She is a stellar professional.

Habib · 12 November 2024

★★★★★ 5/5

Google

Recently worked with the team at Johns&CO to let our new apartment. Right from the outset, I was clear that I was dealing with a professional and responsive business. Always quick to reply and currently managing our property very efficiently. Bethel in particular was very helpful and responsive. Highly recommended.

AMIT · 11 September 2026

★★★★★ 5/5

Trustpilot

Process made easy by great communication

Odete made the ending of my tenancy process really easy & convenient, fully explaining all the steps, responding to any queries extremely promptly and organizing the end of tenancy clean directly with a cleaning company on my behalf.

Paul · 10 December 2024

★★★★★ 5/5

Trustpilot

Michael Fadiora was simply excellent

Michael Fadiora was simply excellent, he was knowledgable about the property and awnsered all my questions.While I decided to go with another property. I will be saving Michaels number for my future renting needs and I will not hesitate to recommend him to my friends.Thanks again for all your help

Devraj · 24 May 2024

★★★★★ 5/5

Trustpilot

Priscilla is fabulous

I have nothing but great things to say about Priscilla. She has helped us immensely with all property management issues we have had with our recent move. She paved the way to our new home and eliminated any problems that came our way. She is an excellent communicator, she’s patient, always willing to help and solve the problem and she does it with a great sense of humour which always helps. I can’t express my gratitude towards her, she really has made sure we are comfortable and happy in our new home. I hope Johns & Co realise what they have, as you’ve been nothing fabulous! Thank you Priscilla

Giorgio · 28 June 2024

★★★★★ 5/5

Trustpilot

Purchased our ideal home

Elliot was genuinely fantastic throughout this process of buying our first home. Not only did Elliot help us find our perfect place but he was the key bridge between us and the seller, gave us advice on managing our Solicitor and felt like a godsend during times when the process wasn’t as smooth running.I couldn’t thank or recommend Elliot enough!ViewingsWe found Elliot to be very knowledgeable regarding the area we were looking to buy. He had a host of options which broadened our horizons but at the same time didn’t waste time. It was very efficient!Making an offerElliot was very honest about the scope of movement regarding the price of the house we eventually purchased. He was very clear and prompt when communicating our thoughts to the seller and vice versa. In the end we are really happy with the price!Exchange and completion This is really where Elliot exceeded all expectations. He was continuously in contact with us whether it was regarding updates from the seller side or voicing our concerns to the solicitor. It made this whole process a lot more manageable. Overall Elliot is a great representative for Johns and Co. We already new about Johns and Co via our family also purchasing through the company, but Elliot exceeded all expectations and we are really happy.

Shivam · 27 June 2024

★★★★★ 5/5

Trustpilot

A professional team

During the process of moving into my new home, the Johnson & Co team provided professional service. Especially Destini-Rikki, who promptly replied to my emails, followed up, and resolved my issues. I have also worked with other agents before, and this team left a very good impression

Luo · 12 July 2024

★★★★★ 5/5

Trustpilot

Beverley went above and beyond for us!

I’ve recently moved into a new apartment and my property manager Beverley Hutchinson-Woodroffe has provided impressive ‘hands-on’ service and impeccable professionalism. She has been easy to reach, very responsive, knowledgeable and has provided impeccable service.She was very patient, and took the time to check back with me to make sure I was comfortable at all stages of the process.I would definitely recommend Johns&Co in the future, as Beverley made us feel as valued (and didn’t take the ‘one size fits all’ approach to property management that we have experienced in past endeavours)!

Victor · 20 June 2024

★★★★★ 5/5

Trustpilot

Issue resolved

Luke (Thomas) has been very helpful and great to liaise with when we encountered an issue with the flat. He has been professional and supportive, and very prompt in his responses.

Diana · 10 June 2026

★★★★★ 5/5

Trustpilot

Recent Apartment Sale At Royal Wharf

I don’t say this lightly Elliott Ford From Johns & Co is a different Class Sales Agent ! He is genuine , puts the Client first and he goes over and beyond to get a sale and overseas it himself from beginning to Completion and he keeps you in the loop at all times ! I would recommend Elliott Ford from Johns & Co in a heart beat !

Sue · 10 December 2024

★★★★★ 5/5

Trustpilot

Andre and Marwa were great!!

Loved working with these guys! Andre was really a big help in finding me a property and everything was done so quickly and smoothly!Andre best estate agent I ever had the pleasure of having! Marwa was also a really great help and communicated great on email!

Cheyenne · 17 July 2024

★★★★★ 1/5

Google

I would refrain anyone from opting this agency to rent an apartment. Priscilla Ogefere was assigned to us from the agency side. She is the least helpful property manager that I came across in my entire life. This is a full scam that the agency runs in which they would let you get out of an agreement (We proposed 2 replacements, both were rejected for some stupid reasons). Also, while leaving we were given a bill of 1100 pounds which is ridiculous.

Farzi · 11 June 2024

★★★★★ 5/5

Trustpilot

FANTASTIC CUSTOMER SERVICE

Fantastic customer service by the whole team who have repeatedly gone out of their way in the management of my property. A special thank you to Sardar Berzo who had significant and complicated issues to overcome, He remained poised and professional ensuring the situation was resolved effectively. GREAT JOB!

Pippa · 22 May 2024

★★★★★ 5/5

Trustpilot

Best customer service I have ever…

Nicholas Randall provided an incomparably good customer service and was available almost 24/7 to answer my questions and make sure I move in on time. None of his colleagues i dealt with even compare.

Filip · 10 May 2026

★★★★★ 5/5

Trustpilot

I rented a house through John’s and Co

I rented a house through John’s and Co, and it was a fantastic experience. Shareen and Amy were both highly professional and dependable, guiding me to find the perfect property that met all my expectations. They handled everything with great patience and care.

Vincent · 24 August 2024

★★★★★ 5/5

Trustpilot

Thanks Candice and Tia for managing the…

Thanks Candice and Tia for managing the process so well and smoothly.

CS · 21 June 2026

★★★★★ 5/5

Trustpilot

Lara Robson is extremely responsive and…

Lara Robson is extremely responsive and supportive of all of the moments I need help during my tenency. Additionally Claudiu was excellent at helping me to find my flat and being patient with me as I walked through the process of finding a new home.

Ambria · 15 July 2024

★★★★★ 5/5

Trustpilot

Good experience of letting

We had an amazing experience working with Johns and Co. Amy and Candice were very proactive and responded to our emails on time. They made sure we got a clean flat at the start of our tenancy without much repair requirement.

Vinny · 20 September 2024