Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,751 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,751 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,449

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

It’s been an absolute pleasure having…

It’s been an absolute pleasure having Peter Ogundare as my estate manager for my apartment. Not only is he professional, friendly and replies promptly when asked any questions, he genuinely wants to help the tenants he’s in charge of, great to see such a positive attitude within Johns&Co. Cheers for all the help Peter.

Shiv · 22 September 2026

5/5

Trustpilot

Many thanks to Miyah and Catalin for…

Many thanks to Miyah and Catalin for their support in ensuring that everything throughout the lettings process went smoothly and efficiently.

Eylül · 12 June 2026

5/5

Trustpilot

We are FTB and we have just exchanged…

We are FTB and we have just exchanged recently. Elliot Ford was extremely helpful throughout the process from start to finish! Went out of his way to provide informations and always quick to respond to anything raised as well as giving insightful solutions! We are very happy with the service and would highly recommend him to anyone!

F · 7 May 2024

Agent replied · 29 October 2024

Thank you for sharing your experience! We're thrilled to hear that Elliot provided you with exceptional service throughout your journey as first-time buyers. Your recommendation of Elliot speaks volumes, and we're delighted to have been a part of your home-buying experience. If you ever need assistance in the future, please don't hesitate to reach out.

5/5

Trustpilot

Great Service and People

"Claudiu was exceptionally helpful and fantastic throughout the entire letting process. He consistently went above and beyond to ensure the apartment met my needs, accommodating last-minute viewings with ease and enthusiasm. His dedication and willingness to assist made the experience smooth and stress-free. Highly recommend Johns & Co and Claudiu "

Jaynesh · 21 August 2024

Agent replied · 29 October 2024

Hi Jaynesh,Thank you for your wonderful review! We’re thrilled to hear that Claudiu provided exceptional support throughout the letting process. His dedication to accommodating and ensuring everything met your needs is what we strive for in delivering a smooth and stress-free experience. We appreciate your recommendation and look forward to assisting you in the future!

5/5

Trustpilot

Glad we went with Johns and Co

We engaged Johns and Co to rent out and manage our flat, and we have been happy with their service! They have been very responsive and helpful throughout the whole process. Special thanks to Lara who manages our flat, and takes care of many issues promptly without us having to worry about it.

Cheryl · 15 July 2024

Agent replied · 29 October 2024

Hi Cheryl,Thank you for taking the time to leave us this feedback. We are very pleased you have enjoyed a responsive and helpful service, we aim to provide only the best for our clients. We will be sure to pass your appreciation along to Lara.

5/5

Trustpilot

Johns&Co provides friendly and…

Johns&Co provides friendly and supportive property management services with total peace of mind. As an overseas client this ticks all of the boxes. Param is doing an excellent job as my property manager and I can highly recommend him and Johns&Co for property management services.

Cathrine · 15 November 2024

Agent replied · 24 December 2024

Hi Catherine,Thank you for trusting us with your property management. We’re thrilled Param could provide peace of mind with his excellent service. If there is anything we can do to continue to support you, please let us know.

5/5

Trustpilot

Swift Resolution and Friendly Service from Sardar Berzo

I initially experienced some misunderstanding with Sardar Berzo, but he swiftly resolved the issue with professionalism and efficiency. His friendly and approachable nature made the entire process much more pleasant. Sardar truly cares about his clients, and it shows in his dedication to finding the suitable maintenance solution to my property after communication and ensuring a smooth experience for both the tenant and me. I highly recommend Sardar for his exceptional service and warm demeanor.

Cynthia · 14 December 2024

5/5

Trustpilot

Only good experience with John's & Co

Have been with John's & Co for over 5 years and they have continuously offered timely, professional and very friendly service. From dealing with all kinds of issues during the tenancy to finding new reliable tenants they have always delivered.Thank you to Matt Spencer and his team for great support.

Richard · 28 August 2024

Agent replied · 29 October 2024

Hi Richard,Thank you for your kind review. It is fantastic to hear from a valued client. We are pleased our team have never missed the mark, and have provided a friendly, efficient and reliable service along all parts of the tenancy process. We look forward to strengthening our partnership, and the opportunity to assist you in the future.

5/5

Trustpilot

Fantastic experience with Guerschom

I had a fantastic experience with Johns&Co while searching for a flat to rent. Guerschom and Candice were truly amazing throughout the process! They took the time to listen carefully to my needs and preferences, ensuring they found the perfect match for me. Their communication was consistent and clear, keeping me informed every step of the way. I appreciated their dedication and professionalism, which made the entire process smooth and stress-free. Highly recommend their services!

Monia · 13 December 2024

5/5

Trustpilot

Careful leadership and navigation of a…

Careful leadership and navigation of a very tricky sale. Elliott was a superb mediator between a difficult housing association and the parties involved. He succeeded where the housing association had failed, liasing expertly through to a completion that we thought would never have been achieved!

YVETTE · 13 November 2024

Agent replied · 24 December 2024

Hi Yvette,Thank you for recognizing Elliott's dedication! Navigating complex situations is his expertise, and we’re glad he could mediate to a successful outcome. We’ll pass on your wonderful words to him.

5/5

Trustpilot

Great service and super professional!

I had a fantastic experience working with Guerschom and Candice at JOHNS&CO. Guerschom is an exceptional real estate agent who helped me find an amazing property in London that perfectly matched my needs. His expertise and dedication made the process smooth and enjoyable. Candice was equally incredible, providing seamless support with all the paperwork and ensuring everything was handled efficiently. The team’s professionalism and commitment to their clients truly stand out. Highly recommend their services!

Pietro · 11 December 2024

5/5

Trustpilot

Our experience finding a new flat to…

Our experience finding a new flat to rent through Johns & Co Royal Wharf has been excellent. Anthony helped us secure exactly what we were looking for, and Marwa has been immensely helpful with promptly dealing with all administrative queries. They have made what is usually a stressful process a lot easier, and it has been hugely appreciated!

Anon · 2 April 2024

Agent replied · 29 October 2024

Thank you for taking the time to leave this feedback. We're thrilled to hear you had a positive experience with Anthony and Marwa and we wish you all the best in your new home!

5/5

Trustpilot

Good moving in process

I only just moved in, but Priscilla Ogefere has been really helpful in setting me up on fixflo and even reporting issues herself before I moved in. Also, I kept receiving mail and packages for the previous tenant and this matter was solved swiftly and professionally by Priscilla.

Lisa · 25 September 2024

Agent replied · 29 October 2024

Hi Lisa,Thank you for sharing your experience! We're delighted to hear that Priscilla has been such a great help throughout your move-in process. It’s great to hear she has addressed issues proactively, and equipped you with all the necessary tools to make the process as smooth as possible. If you need any further assistance, don’t hesitate to get in touch!

5/5

Trustpilot

2 years of peace and helpfulness!

It has been two years now since I’ve been renting with Johns and Co, service has been impeccable and been really easy to be in touch with property manager! Miss Brooke Nickless has been doing an amazing job! Keep up the good work and I’m looking forward to finding another property with you guys!

Theeran · 14 June 2024

Agent replied · 29 October 2024

Hi Theeran,Thank you for your wonderful review! We're delighted to hear you've had a great experience with Johns&Co over the past two years. We appreciate your kind words about our service and Brooke.We look forward to helping you find your next property. If you need anything, feel free to reach out.

5/5

Trustpilot

Excellent Service from Victoria

Victoria has been incredibly helpful in assisting us with our recent house rental. She patiently answered all our questions and guided us through every step of the process. Her support and professionalism made the entire experience smooth and stress-free. We are very grateful for her help and highly recommend her services.

凌畅 · 5 August 2024

Agent replied · 29 October 2024

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and stress-free. It was a pleasure assisting you with your house rental, and we're glad Victoria could help answer your questions and guide you through the process. Your recommendation means a lot to, and we wish you all the best in your new home!

5/5

Trustpilot

Thank you, Ebru Chow!

Ebru Chow has been super useful in helping me to resolve an issue with my flat. She’s tenacious, reliable and very empathetic. I really appreciate all her help and wish every agent was like her!Very happy to have her as our property manager, she’s great!

Pavel · 4 November 2024

Agent replied · 24 December 2024

Hi Pavel,Thank you your kind words! We’re thrilled to hear that Ebru has been such a reliable, tenacious, and empathetic support in managing the maintenance of your property. It’s wonderful to see her efforts and dedication recognised. We’ll be sure to share your feedback with her. Thank you for choosing Johns&Co, and we’re always here to assist.

5/5

Trustpilot

Johns&Co made the process incredibly…

Johns&Co made the process incredibly easy, was brilliant to work with, and supported us through and through our move. Especially Amber has been a star, she has been extremely helpful, and communicative and always delivered on her promises. I would definitely recommend them for anyone looking to find a place to rent.

Himo · 12 July 2024

Agent replied · 29 October 2024

Hi Himo,It is fantastic to hear Amber has thoroughly impressed you with her diligence and transparency. Thank you for your recommendation, we look forward to assisting you in the future.

5/5

Trustpilot

Jose Pereira is such a great property…

Jose Pereira is such a great property manager. He is very warm hearted and always willing to help. He solved the problem within 1 week after taking over our property, while the previous property manager didn’t solve for months. Really appreciate it. Thanks Jose.

Consumer · 11 November 2024

Agent replied · 24 December 2024

Hi Pansy,Thank you for such a thoughtful review! We’re so pleased to hear that our team, from Edith in Hong Kong to James, Victoria, and Bradley in London, could make your rental experience smooth and efficient. It’s wonderful to know we could meet your needs with professionalism and care. Thank you for choosing Johns&Co!

5/5

Trustpilot

Great service

Great service! Ive been renting with Johns and Co for over 3 years and it’s been an amazing experience so far. My property manager Priscilla Ogefere has been a huge asset and always available anytime I needed support or had a query. Great company, great team and I can’t thank Johns and Co and Priscilla enough.

Franz · 11 April 2024

Agent replied · 29 October 2024

Hi Franz,It's always amazing to hear from a returning client! We're pleased to hear that we are continuing to meet and exceed your expectations. Client satisfaction is our main priority and your feedback is a wonderful testament to the efforts of our team.

5/5

Trustpilot

Amber and Daniela have been great

Amber and Daniela have been great! Very seamless process and much appreciated their effort through the entire process

Waell · 1 October 2026

Agent replied · 10 October 2026

Thank you for leaving this review. We appreciate your recommendation.

5/5

Google

Can’t speak for everyone in the office, but Daniel Badu has been exceptional from the first day we met. He remains responsive and helpful even after the contract is signed and payment is sent. I would highly recommend everyone look for this guy if you’re looking to rent in this area.

Desmond · 1 September 2025

5/5

Trustpilot

Recommending Skye and Summer-Daisy

We worked with Summer-Daisy and Skye who were both so lovely to work with, super helpful and really efficient!!

Saskia · 4 June 2026

5/5

Trustpilot

Anthony is really professional and…

Anthony is really professional and exceptional today in arranging my apartment viewings, which all suited my budget and needs. Besides, he was also very knowledgeable on property market intelligence and gave good advice to assist progress my potential purchase. Thanks and he is really amazing and trustable.

Moein · 5 September 2024

Agent replied · 29 October 2024

Hi Moein,Thank you for leaving this review. Market knowledge and insightful advice are key to helping our clients make informed decisions, and it's great to know that he made a positive impact on your experience. We truly appreciate your trust in Anthony, and we’ll be sure to pass along your kind words.

5/5

Trustpilot

Highly professional with excellent customer service

I received an extremely supportive and professional service from the entire team at Johns and Co. Wapping branch but especially Dylan and Candice. From the very beginning Dylan was extremely professional, punctual to our initial viewing, very polite, considerate and building a strong rapport. The team consistently tried their utmost throughout the whole letting process to ensure both the landlord and I as the tenant, achieved the best outcome for both parties.

Stephen · 20 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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