Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently rented an apartment through …
I recently rented an apartment through Johns&Co, and I couldn’t be happier with the experience. Victoria, in particular, was outstanding. She was incredibly helpful, always quick to respond, and went above and beyond to ensure the process was smooth and stress-free. Her kind and approachable demeanor made me feel confident and well taken care of throughout.Nicholas was also professional and attentive, providing clear guidance and support when needed.The overall experience was seamless, and I highly recommend Johns&Co to anyone looking for reliable and client-oriented service. They truly prioritize their clients’ needs and make the renting process easy and pleasant.
Zhannur · 30 November 2024
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Param Virdee at JOHNS&CO. He is highly professional, cooperative, and efficient. His attention to detail made the entire process seamless and stress-free. I highly recommend Param for anyone looking for outstanding service in real estate. Thank you, Param, for your hard work and professionalism!
Abduljawad · 16 October 2024
Agent replied · 29 October 2024
Hi Abduljawad,Thank you for your kind words and for taking the time to share your experience with Param! We’re thrilled to hear that he was able to make the process seamless and stress-free for you. Delivering outstanding service is what we strive for, and we’re glad Param’s professionalism and attention to detail made an impact. We truly appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotExperience with Johns&Co
My experience with Johns & Co. was incredible. All of the managers were willing to help with all of my inquiries. Priscilla Ogefere was my property manager and she was consistently friendly, professional, and responsive. I consistently experienced a high level of attention to my needs and inquiries; any concerns or queries I had were resolved in a timely manner.
Rafaella · 16 May 2024
Agent replied · 29 October 2024
Hi Rafaella,Thank you for your glowing review! We're thrilled to hear that your experience with Johns&Co. was incredible and that Priscilla provided you with consistently friendly, professional, and responsive service as your property manager. Ensuring a high level of attention to your needs and resolving any concerns or queries promptly is our priority. We greatly appreciate your feedback and look forward to continuing to exceed your expectations.
★★★★★ 5/5
TrustpilotPriscilla is a great agent!
Priscilla is a great agent!I have been with Johns and Co for around 8 years, with them helping me to let out my property. Priscilla is the latest in a long line of excellent agents who solve my issues promptly and completely. It makes the whole service seamless and easy - I recommend Johns and Co completely!
Samie · 8 July 2024
Agent replied · 29 October 2024
Hi Samie,Thank you for leaving this review. It's great to hear from a valued client, and we're pleased that our team have continuously impressed with their efforts to make the process as smooth as possible for you. We will be sure to pass your kind words along to Priscilla.
★★★★★ 5/5
TrustpilotThe service with this company is is…
The service with this company is is fantastic. They have assisted me time and time again. I haste to add that in my opinion Charlie is the man to see and deal with. I won’t recommend him as I don’t want his time taken up by someone else👍🤦
PEL · 28 November 2024
Agent replied · 24 December 2024
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our service. It's great to know that Charlie has made such an impact. We’ll keep working hard to ensure you receive the best service possible!
★★★★★ 5/5
TrustpilotAlthough the rental process is alien to…
Although the rental process is alien to me and I was doing it overseas. The guys in Johns & co made it super easy and they were very professional, helpful and patient. I even felt comfortable to send my son alone knowing that they will help him settle down easily and they did it very professionally.
Eisa · 27 September 2026
★★★★★ 5/5
TrustpilotProactive Customer Service
Alexandra-Luciana Ene my lettings negotiator was proactive from the start. She's always 2 steps ahead. Nothing was too much trouble. Thanks Alexandra for making it all easy. I also want to give a shout out to Vanessa Sins. For her support for other admin related requests. Appreciate the speed.
Joseph · 1 November 2024
Agent replied · 24 December 2024
Hi Joseph,Thank you for sharing your experience with Alexandra and Vanessa. We’re so pleased to hear Alexandra’s proactive approach and Vanessa's support have contributed to an efficient process. If you need any further assistance please don't hesitate to get in touch, we are always here to help!
★★★★★ 5/5
TrustpilotNicole Wright has been amazing
Nicole Wright has been amazing. Fast and reliable support.
Gab · 17 September 2026
★★★★★ 5/5
GoogleJohns&Co has definitely went above and beyond when it comes to helping me find my ideal apartment in London. In particular I give my thanks to Timi, Helena & Andrew - who were assigned and managed my tenancy application. They:
1. Were extremely helpful and responsive (via email / whatsapp) and answered all my enquiries
2. Were extremely understanding to my circumstances as I was at a situation that I could not physically visit the apartment / had no one on my behalf to visit the apartment as I was still abroad
3. Were extremely patient with me as this is my first time renting in London and were transparent and knowledgeable of the whole renting process.
4. Were extremely helpful when it comes to communicating with all billing agencies (e.g. Thames Water, British Gas, etc.) and enabled a smooth and seamless tenancy and move-in transition
I have also contacted other property agents in London - none of which were on par with the services that Johns&Co provided. Definitely recommend Johns&Co if you are looking to find/rent a property.PositiveResponsiveness, Quality, Professionalism, Value
Annie · 9 November 2022
Agent replied · 8 November 2024
Hi Annie, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
JOHNS&CO Team
★★★★★ 5/5
GoogleI have recently availed the rental services from John & Co and have been completely satisfied with the entire process. They are very prompt in responding as well as guided us in the correct direction.
Special mention for Miss. Marwa Fakih for her prompt handling of the entire process. She has shown tremendous patience in handling my questions and gave us all the required guidance.
Also special mention for Miss. Amy Woods for showing us the properties as per our requirement very quickly. She was professional during the entire process. I would recommend John & Co to everyone.
Sumit · 9 November 2022
Agent replied · 8 November 2024
Hi Sumit,
Thanks for taking the time to leave such a positive review. All the best.
JOHNS&CO Team
★★★★★ 5/5
GoogleI had a great experience with Johns&Co, particularly down to specific individuals who made the administration side far easier throughout. Arnaldo Bolivar was the estate agent who made time on a Sunday to show me properties and knew a lot about the area, even though he wasn't located in the Royal Wharf office.
Amy Wood remained a very reliable contact from start to finish if there was any paperwork to be completed or advice to be heard.
Tawnie Morrison was by far the best Property Manager, with great communication and extremely thorough in my check-out procedure.
Thanks, guys.
Greg · 9 November 2022
Agent replied · 8 November 2024
Hi Greg,
Thanks for taking the time to leave such a positive review. All the best.
JOHNS&CO Team
★★★★★ 5/5
GoogleI am new to London and engaged with multiple real estate agent here to find a house on rent for me. I would highly recommend the service of Johns&Co Royal Wharf for setting up my move in date at the earliest with reference checks and other formalities done at the best time possible. Both Amy Wood and Amy Bridge were very friendly and approachable. They made our experience even better; and were in constant touch, resolved all our queries until we were well settled in our new house. Highly recommend both for their service.
Anshul · 9 November 2022
Agent replied · 8 November 2024
Hi Anshul,
Thank you for your wonderful feedback and 5-star rating. We are so glad we could help you find the best home for you and hope you love your new surroundings :)
Kind Regards
JOHNS&CO
★★★★★ 5/5
TrustpilotBrice Green is good
brice green is proactively providing useful advice and following up service on valuation service to us. Brice is a great from Johns and Co.
Wilson · 7 June 2026
★★★★★ 5/5
TrustpilotProfessional and Friendly Team
I've been looking for a property for some time and had mixed experiences, but I must say that the experience was top notch. Friendly and professional approach where it feels like we have worked together well to get the property that's right for me. Thank you Leigh and Sebastian
Mike · 23 October 2024
Agent replied · 29 October 2024
Hi Mike,Leigh and Sebastian are thrilled to have helped you find the perfect home. It's fantastic to hear you have established a wonderful partnership. Thank you for trusting us through this process!
★★★★★ 5/5
TrustpilotMichael Fadiora has been of exceptional…
Michael Fadiora has been of exceptional aid to me whilst helping me figure out everything I need to in order to move into my first apartment. Rachel Massey has helped me greatly with my contracts and the whole process was made smooth, quick and easier for me to understand amongst their help greatly.
Alexa · 20 August 2024
Agent replied · 29 October 2024
Hi Alexa,Thank you for your fantastic review! We’re thrilled to hear that both Michael and Rachel provided exceptional support during such an important milestone, moving into your first apartment. We understand how overwhelming the process can be, and it’s great to know that our team made it smooth and straightforward for you. We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotOlivia Wieteska is a very helpful…
Olivia Wieteska is a very helpful property manager regarding the deposit dispute I have with previous tenants. She reviewed the list of all the deductions that were originally put forward and provided reasonable suggestions. She is always responsive, explains the process, and keeps me informed.
Tina · 18 December 2024
Agent replied · 29 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
TrustpilotProblems in the apartment were fixed in a timely manner
After I found out that there was a problem with the air conditioning system in my apartment and reported it on the online repair platform, Toyin Adeyele was very prompt in following up the progress of the report and the engineer came to the apartment in a very timely manner to fix the faulty air conditioning system.
Minyi · 6 June 2024
Agent replied · 29 October 2024
Hi Minyi,Thank you for sharing your experience! We're pleased to hear that Toyin provided prompt assistance in addressing your maintenance issue. Ensuring timely and efficient resolution for our residents is a top priority for us, and we're glad that our team was able to quickly arrange for the engineer to fix the problem. If you ever need further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotExcellent Relocation Service
I can’t recommend Matt Spencer at Johns&Co enough! Moving from the Bahamas to London was a big task, but Matt made it so much easier. From the start, he really took the time to understand what we wanted in a home, and his advice on neighborhoods and properties was spot on. We’re thrilled with the house he found for us, it’s perfect! Thanks again, Matt, for all your help and for making our move a breeze!
Michas · 16 December 2024
★★★★★ 5/5
TrustpilotRecent tenancy change over
Iva Sabeva was a great help in facilitating my recent tenancy change over. She kept me updated throughout the process and was always available for an urgent call and replied to emails expeditiously. It is not often that I come across such committed and reliable letting agents these days so I would highly recommend Iva to anyone!
Kinga · 5 June 2024
Agent replied · 29 October 2024
Hi Kinga,Thank you for your feedback. We are pleased to hear Iva impressed you with her attentive and reliable service. We will be sure to pass your appreciation along to her. Please reach out if you require any further assistance.
★★★★★ 5/5
TrustpilotVery pleased with Johns&Co
Vanessa did a fantastic job with my engagement. I was thoroughly pleased when I finally moved into the flat. The flat had been prepared in advance with all the living essentials like toiletries even before I got there. Thank you Vanessa and team at Johns&Co. You guys rock!
Jude · 24 October 2024
Agent replied · 29 October 2024
Hi Jude,Thank you for your kind words, Vanessa and the team are so happy to hear that you felt at home right from the start. It’s wonderful to know the apartment was prepared well in advance of your move-in, contributing to a great start in your new home!
★★★★★ 5/5
TrustpilotNaomi Madourie - everything you could wish for in a Property Manager
Our Property Manager Naomi Madourie has been amazing in resolving our issue. Naomi is great at communication, professional in manner and followed up on the issue as promised. Naomi also recognised when the issue needed to be escalated to her Manager when the tradesperson was not communicating.
Angela · 3 November 2024
Agent replied · 29 October 2024
Hi Angela,We’re glad Amy and Claire were able to carry out the tenancy process professionally and efficiently. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotOutsanding Job from Ralph
Ralph has been tremendously helpful during the whole process. He has been very supportive and has responded perfectly to all our requests.
Juan · 9 June 2026
★★★★★ 5/5
TrustpilotWell done Britney & Leigh.
Having worked in sales for a long time and having rented quite a few properties during this time it was genuinely refreshing to work with salespeople like Leigh & Britney. Particularly within this sector it was a great surprise and Britney is a great asset to their team.
Danny · 16 October 2024
Agent replied · 24 December 2024
Hi Danny,Thank you for your review! With your background in sales and property, it's incredibly rewarding to hear that working with Leigh and Britney felt refreshing. We’re thrilled that their professionalism and dedication stood out to you in a way that sets them apart within the industry. Thank you for choosing Johns & Co, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe had a great tour of a development with Ellesse, who was accommodating, polite, and knew a lot about the area. We were pleased with the speed of the process of getting a new flat when we fell in love with one she showed us. Thanks for being so attentive and welcoming Ellesse, would 100% recommend.
Samuel · 11 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.