Foxtons Stratford reviews in Newham

★★★★★ 5/5

Trustpilot

Nathan was my advisor and he did all…

Nathan was my advisor and he did all for our comfort.

Juan · 18 September 2026

★★★★★ 1/5

Trustpilot

I truly do not understand who in their…

I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.

H · 24 April 2026

★★★★★ 1/5

Trustpilot

Incompetence and lies on a legendary scale!

I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.

Anthony · 13 April 2026

★★★★★ 1/5

Trustpilot

New X Foxtons is appalling

New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.

Nic · 22 April 2026

★★★★★ 5/5

Trustpilot

The agent

The agent, Hamad was brilliant.

Bill · 18 September 2026

★★★★★ 5/5

Trustpilot

Foxtons Estate Agents

My experience with Foxton's has been absolutely fantastic. Lauren always goes over and above to help me find my next home : from arranging multiple viewings to answering my (many!) questions, nothing is too much trouble. I feel very well looked after and I can truly recommend her friendly and professional service.

KK · 20 September 2026

★★★★★ 1/5

Trustpilot

They take the money & abandon…

They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.

Sally-Clare · 1 May 2026

★★★★★ 1/5

Trustpilot

Our experience with Foxtons has been Disappointing and Unfair

Our experience with Foxtons has been appalling. We dealt with Oram Ohene-Djen, our letting negotiator, who from the very beginning was unhelpful, dismissive, and often gaslighting us whenever we raised concerns. Instead of supporting us, he downplayed delays, avoided giving clear answers, and left us constantly uncertain.

Kambhampati · 15 September 2025

★★★★★ 1/5

Trustpilot

I rented a flat in Richmond through…

I rented a flat in Richmond through Foxtons. While I want to acknowledge that Ciara DuPont was professional and genuinely tried to help, my overall experience with the lettings team, particularly Margot Redpath, was very disappointing.

B · 9 November 2025

★★★★★ 5/5

Google

I am very happy with Foxton service. I have meet a few state agent with Foxton and also other agent to help me buy to let property, but Kevin Patel at Foxton Stratford branch is extremely knowledgeable and helpful. He has gone beyond his duty to help me to find a great property in great location and I have ended up buying 2 properties with him. He also helps the buying process goes smoothly. I can’t recommend Kevin enough and no doubt I will contact him for further buys in future

Duong · 25 October 2020

★★★★★ 1/5

Trustpilot

Landlords don’t be fooled by the nice…

Landlords don’t be fooled by the nice offices and friendly staff. They are ruthless. They take 13 percent + VAT for rent collection only and lock you in for 5 years. It’s not the tenants we need protecting from. It’s the ruthless agents.

MS · 18 September 2026

★★★★★ 5/5

Google

We made an enquiry through Foxtons regarding a property for sale, we were first time buyers. Aakifah Talukdar from Foxtons Startford was so helpful, reassuring and ready to offer expert advice from start to finish, going the extra mile for us through our viewing stage all the way to completion. Despite her essentially representing the seller, we felt as buyers she also had our best interest at heart - which is rare. Thank you for the great service.

Sal · 27 February 2024

★★★★★ 1/5

Trustpilot

Terrible experience

Non-existent communication. Viewings done by an unprepared team: didn't know level of service charge, exposure, if the appliances were new or not, size of the flat or rooms. One claimed we had replaced the kitchen (we hadn't), another that the Hue Lights we installed were staying in the flat for the buyer (we never said that).

Gianluca · 23 May 2026

★★★★★ 5/5

Trustpilot

I was looking for a flat on short…

I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.

Sof · 21 September 2026

★★★★★ 5/5

Trustpilot

As a Director of a property inventory…

As a Director of a property inventory company, I have had the pleasure of working with Hassan from Foxtons Mile End for many years, and I can genuinely say that he is an absolute pleasure to work with.

Akikur · 18 September 2026

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service. Very disappointed. I found a short let property on their portal myself, the agent (Amir Abbasian) kept suggesting either awful properties, or ones over my budget. They were very quick to call back and close the deal but once the deal was made, I never once was able to speak directly to my agent Olivia Taylor, or anyone from Foxtons again. Repeated messages and email queries went unanswered. Every two weeks a new person would be in touch and all my queries would be ignored. The property was nice and in good condition but i paid Foxtons 350 pounds for the end of tenancy clean, and was slapped with a 600 pound cleaning claim on my deposit. The property was never cleaned and my landlord claimed the charges from my deposit. at least a dozen emails later, I still don't have a protection document number for my deposit. I was told my deposit was protected. I ws told I would be provided an inventory upon moving in. I was told the place would be cleaned at the end of my tenancy, for which i paid. None of the above happened. Still waiting for part of my deposit to be returned, even though they said it was transferred three weeks ago and should take 5 to 7 days to be credited. I've settled the dispute with my landlord now, even though it is extortion, but it seems even he was being cheated by Foxtons.

Fizza · 18 October 2025

★★★★★ 1/5

Google

Our landlord uses Foxtons Stratford as their letting agent. Our experience with them has been appalling. Maintenance issues are ignored for months on end with no communication, and when they are dealt with they are dealt with badly and break again quickly. The property we live in is currently on the market and the sales team have been incredibly rude and disrespectful towards us as tenants. Harassing every member of the household about viewings one after the other, attempting to get a different answer when told no to a viewing with less than 24 hours notice, and then showing up anyway and attempting to enter the property anyway. Complaints have been made multiple times yet the behaviour continues unchanged.

Ari · 16 October 2025

★★★★★ 1/5

Trustpilot

Incompetent and disrespectful

Our landlord uses Foxtons Stratford as their letting agent. Our experience with them has been appalling. Maintenance issues are ignored for months on end with no communication, and when they are dealt with they are dealt with badly and break again quickly. The property we live in is currently on the market and the sales team have been incredibly rude and disrespectful towards us as tenants. Harassing every member of the household about viewings one after the other, attempting to get a different answer when told no to a viewing with less than 24 hours notice, and then showing up anyway and attempting to enter the property anyway. Complaints have been made multiple times yet the behaviour continues unchanged.

Ari · 16 October 2025

★★★★★ 1/5

Trustpilot

Three words - don’t do it

We listed our house with foxtons and the service has been abysmal. There’s been next to no effort or movement with trying to sell the house, no communications with any options etc. You get an account online which shows upcoming viewings - almost all viewings ‘booked’ haven’t actually happened and they don’t contact us to confirm it either. You expect a lot from an estate agent with their level of commission - dont bother.

Nicola · 9 December 2025

★★★★★ 5/5

Google

Very good service by Rebecca , very careful and helpful with me and my husband . She showed us the apartment and we loved and because of her service we rented the house . Unfortunately the company took her away from us and as we had no more support by her. Even after she told us the company took her away she continued help us because of missing support of the company ( don’t answer phone , don’t answer our questions ) the day after we payed the deposit . Because of that we gave up to continue our rent with that . Rebecca was the best and I hope the company can start give more value to her .

Piresfilipa · 25 October 2023

★★★★★ 5/5

Google

I dealt with the manager of the Stratford Foxtons Lettings, Joshua Mugume. The service provided by Foxtons and particularly Joshua was excellent. I have worked with many estate agents over the last 20 years and the service's provided by Foxtons were the best I have ever encountered. The landlord software portal was very simple to use and the efficiency and speed of response from the lettings department to onboard the property, market and arrange viewings was extremely fast. It literally took hours, as opposed to weeks from other estate agents. I would highly recommend using the Foxtons Stratford branch for their services. The pricing and commissions were competitive as well, so I will definitely be using Foxtons services again for lettings or for sales.

Syed · 25 October 2023

★★★★★ 5/5

Google

Thank you Foxtons for the most amazing service again. I previously had a relationship with Tanbir and did not think the service could get any better but after meeting Adrian i was proven wrong. The sales agents are amazing at the Stratford Foxtons always making sure they met all my needs. A special Thank you to Adrian and the manager Kingshuk, the professionalism and efficiency made my home buying process smooth and stress free. Kingshuk ensured I was always informed at each stage adding that special touch. Both employees are highly recommended to friends and family. Look forward to working with you all again.

Evercasting · 25 October 2023

★★★★★ 5/5

Google

I want to thank Mohammed al-amin from the Foxtons Stratford office for selling my property. He worked very hard on this complex transaction. I believe he should be the next manager as he is always trustworthy and always available to help,advise and provide solutions. He kept the pressure on the solicitors and also taught me a lot about the transaction and how best to deal with such a difficult lender. All in all the service I received from him was excellent. I hope to deal with him again in future. Mr rahman.

Mozibur · 25 October 2023

★★★★★ 5/5

Google

A big thank you to Adrian from the Stratford Foxtons team. I was beginning my property search in the Stratford area and only had a very rough working knowledge of the area and didn't really know how far my budget went in the area. Adrian generously gave up 2 hours of his time to take me on a whistle stop tour of 4 very different homes in the area, allowing me to get a great feel for the community and a handle on what I could get for my money. He was very easy to talk to and was really helpful to me at that early stage in my search. Big thanks!

Chris · 25 October 2023