Trusted Agent profile

Foxtons Stratford reviews

4.0

★★★★★ Great

359 reviews across 2 platforms

9 The Grove, London, E15 1EL, Newham E15 1EL

Foxtons's Newham office at 9 The Grove is rated 4.0 out of 5 across 359 reviews on two platforms, including 234 Google reviews rated 4.6. The 125 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

234

Reviews on Google

This office

Trustpilot logo

125

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nicolas is a fantastic agent

Nicolas is a fantastic agent, here is extremely tentative. Unlike most agents in the market now a days, he listened, he acted and he worked with my best interest in minds. I really wish there was more agents like him in the UK!

Freddie · 17 September 2026

Agent replied · 22 September 2026

Hi Freddie, It’s fantastic to hear such positive feedback about your experience. We’re pleased the team were able to provide such a great service. Alex, Foxtons Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Avoid

Avoid, Avoid, Avoid. Based on my experience, I would advise new landlords to be extremely cautious with Foxtons. The agent’s explanations of commission and contract terms were unclear, and I ended up in a lengthy dispute over unexpected fees. Which is escalated to ombudsman and will probaly go to the court. Never trust a word of Foxton's agents. Always insist on written communication and carefully review all documents before signing. I would not recommend Foxtons to others based on my experience.

Zohrab · 16 April 2026

5/5

Trustpilot

Had a great experience with Mario

Had a great experience with Mario. We were looking to sell our property and needed a valuation, and Mario was extremely helpful in organising this for us. He made the whole process straightforward, professional and stress-free. We really appreciated his help and would definitely consider dealing with Foxtons again in the future.

Charlie · 18 September 2026

5/5

Trustpilot

Aliyya was very proactive in finding me…

Aliyya was very proactive in finding me the exact property I was looking for. Pleasure to work with

Customer · 17 September 2026

Agent replied · 22 September 2026

Hi, It’s great to hear that the team were so proactive and supportive throughout your experience. We’re pleased they were able to make things easier for you. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Aliyya was very diligent and…

Aliyya was very diligent and communicative in finding and showing us around the right properties for us

OnlyHuman · 17 September 2026

Agent replied · 22 September 2026

Hi, We’re pleased to hear the team were so diligent and supportive throughout your experience. It’s great to know their approach made a real difference. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Kind, responsive and accomdating

Ercan has been incredibly accommodating, responsive and helpful throughout our property search. He’s always been prompt in getting back to us and has made what can be a very tedious process feel surprisingly straightforward. A pleasure to deal with and a real credit to Foxtons.

Kyri · 21 September 2026

5/5

Trustpilot

Amelia

Amelia was extremely helpful and kind. 100% recommend.

Amy · 17 September 2026

Agent replied · 22 September 2026

Hi Amy, We’re pleased to hear you had such a positive experience with the team. It’s great to know they made the process a smooth one. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Accommodating staff

Athman was very accommodating, took us to many different properties and changed up where we’d go as he got to know us and what we’d like! Everything has been smooth sailing so far… and customer service has been great

Alfie · 21 September 2026

5/5

Trustpilot

Ashvin was professional

Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!

Nishan · 22 September 2026

5/5

Google

“Working with De Andre was a pleasure. He found a buyer for my flat within days and kept everything running smoothly with consistent, clear communication. The process could not have been easier.”, Tom Wolfe

Tom · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review! We’re delighted to hear that our team found a buyer for your flat within days- helping to make your experience as smooth and positive as possible. If you ever need assistance again, or know someone who does, please reach out, we’re always happy to help! Sophie, Foxtons Stratford Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Had the pleasure of dealing with Mario…

Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!

Robyn · 21 September 2026

3/5

Google

I had bad experience with Foxtons. I am not writing this with any hatred. I am being a genuine customer and my experience is as straight as my comments. The process and the way I was handled during the handover of th flat wasn't good. They promised 2 keys within the first week. Its been 12 days now. No sign of it. My husband and I work in different hours. And I was clear about it. When asked, they simply diverting me to contact landlord. I agree that I should contact landlord. But the house was not handed down properly in the first place. I would contact landlord if I had any problems in the future. Not when I take keys from Foxtons. They were eager to have all the payments automated first. Mattress was burnt. No rod for the shower head, headboard was broken. Etc. They said they had the house cleaned by professionals. Please refer to the images which I click the very first day. This review is not to make Foxtons look bad. Some employees didn't take accountability for working under such a great banner. The only intention is that this shouldn't happen to any new customers.

Sowndarya · 27 May 2024

Agent replied · 24 October 2024

We are very sorry to hear that your experience with Foxtons Stratford Estate Agents has not been positive, Sowndarya Kola. Please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie

5/5

Trustpilot

We got our dream home thanks to…

We got our dream home thanks to Natasha! She was so helpful every step of the way and bought her bright spirit to what can be a stressful process.

Molly · 18 September 2026

5/5

Trustpilot

As the owner of a flat

As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.

Ewelina · 22 September 2026

1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

Agent replied · 25 May 2026

We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve. Best, Alex

5/5

Trustpilot

Sam was very helpful with our search

Sam was very helpful with our search, and although we ultimately didn’t go with a foxton’s property, he was extremely diligent and kind.

Clem · 20 September 2026

5/5

Google

Waquas Awan made the whole process of buying my first home incredibly smooth. I initially wasn't sure what my exact requirements were at first and kept changing my mind, but he was patient, supportive, and always ready to adapt. He helped me narrow things down and quickly found a flat that ended up being perfect for me. Waquas also made sure everything was sorted in time before the stamp duty change this year, pushing things along when needed and keeping communication clear across all parties. Friendly, knowledgeable, and proactive - I genuinely couldn’t have asked for a better experience. Highly recommended!

Josh · 23 April 2025

2/5

Trustpilot

Would not recommend

We listed with Foxton's in Stratford to sell our property. There was poor communication throughout our time listed with them. They would often give us only an hour's notice of viewing despite us asking for at least 24 hours notice. They rarely responded to emails. When trying to call them it would often be difficult to get a specific agent on the phone.

Jessica · 20 October 2025

5/5

Trustpilot

Amazing service with really helpfull…

Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.

Eros · 20 May 2026

5/5

Trustpilot

Professional, punctual, polite, prompt

Five stars for Mr. Hassan Bacchus of Foxtons. He is extremely professional, polite, and reliable. He managed to find great tenants and rent out my property in only one week.

Fataneh · 17 September 2026

Agent replied · 22 September 2026

Hi Fataneh, It’s great to hear you found the team professional, punctual and helpful. We’re pleased they delivered such a positive experience. Alex, Foxtons Estate Agents Get it done with London’s number 1!

1/5

Trustpilot

Foxtons wrongly extended our tenancy…

Foxtons wrongly extended our tenancy end date then withheld our deposit on non payment of rent grounds. Even after acknowledging their 'error' it took 2 months for them to correct it. The money was only returned after a letter before action for a small claims court was sent. Other customers are advised to exercise extreme caution with how deposits are safeguarded.

Julie · 19 September 2026

1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

1/5

Trustpilot

Foxtons Letting Commission…

Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.

Kok · 1 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons Stratford

How many reviews does Foxtons Stratford have?

Foxtons's Newham office has 359 reviews across two platforms: 234 on Google, 125 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Foxtons Stratford's rating?

Foxtons Stratford is rated 4.0 out of 5 across all 359 reviews, and 4.6 out of 5 on Google from 234 reviews, checked 9 October 2026.

Where is Foxtons's Newham office?

Foxtons Stratford, 9 The Grove, London, E15 1EL, Newham E15 1EL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.