Trusted Agent profile Β· Newcastle

WalkersXchange Newcastle reviews

β˜…β˜…β˜…β˜…β˜… Excellent

193 reviews across 3 platforms

2a Gateshead Road, Newcastle, NE16 5LG

WalkersXchange's office in Newcastle, at 2a Gateshead Road, is rated 5.0 out of 5 across 193 reviews on three platforms, including 158 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

158

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Trustpilot logo

25

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for WalkersXchange, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newcastle office, from every platform, shown as written. First names only.

5/5

Google

Honestly they have been so helpful through my whole homebuying experience. Always super quick and responsive, and keep you in the loop even when there has been no progress. Even when John (my usual contact) was on holiday, someone else responded to my query same day to help me. They always did everything they could to help answer my questions and accommodate me for viewings etc even outside of usual business hours. As my solicitor wasn't the most helpful, I honestly think I would have been completely lost without their help. They really went above and beyond for me. As a first time buyer and someone with ASD, it really meant a lot to me knowing they'd always be on my side and help me wherever possible. It really made the whole process just so much easier for me.

Sophie Β· 13 November 2023

Agent replied Β· 27 November 2023

Hi Sophie, thank you very much for this review. It was our pleasure to help you, buying your first house is always daunting as there isn't a rule book for it! Good luck in your new house :) If we can help with anything in the future please don't hesitate to contact us.

5/5

Google

I would recommend Walkers Xchange to anyone selling their home. My house was sold before they had even put sign up! I was kept well informed the whole time. All the staff are friendly and very helpful. A lovely company to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Yvonne Β· 25 August 2022

Agent replied Β· 31 May 2023

Thanks Yvonne, take care :)

5/5

Google

We recently bought a new build property through WalkersXchange and I would not hesitate in recommending them to anyone. From initial viewing with Julie and further viewings with John, their friendliness, professionalism and honesty were a massive help in the process being very smooth and stress free. Even after completion when most agents would not want to get involved they were happy to help with a few initial issues. We are very happy with our new house and very happy with the service we received from WalkersXchangeπŸ˜ƒ

Andrew Β· 23 October 2023

Agent replied Β· 27 November 2023

Thank you Andrew, we all hope you enjoy your new home :)

5/5

Google

Kind and helpful state agent that treats you like their own family. Julie, John and Chris were on top of all our requests and helped us sell our house in less than a week!

Elena Β· 25 August 2023

Agent replied Β· 27 November 2023

Thanks for your kind comments Elena. Hope you have a great time in your new house.

5/5

Google

I recently purchased a house through Walkers XChange. From the very beginning to the very end, John and Julie were extremely supportive and always kept me updated. They really helped to ease the stress of the home buying process. Thank you for everything!

Jamie-Leigh Β· 2 November 2022

Agent replied Β· 31 May 2023

Hi Jamie-Leigh, thank you for this review! It's great to hear your positive feedback and we are extremely happy you are now in your new house. Have a great future :)

5/5

Google

Absolutely the best Estate Agents I’ve dealt with when buying a house. The whole team I dealt with, John, Julie, and Chris, were all super professional, polite and knew what they were talking about. Special mention must go to Julie for her professionalism, experience, contacts in the local property market, good humour and going the extra mile. We were hoping to move in before Christmas and did but I can honestly say if it wasn’t for Julie it wouldn’t have happened. I would definitely recommend these guys to anyone looking for a bespoke service from an Estate Agent.

Peter Β· 26 March 2025

5/5

Trustpilot

Excellent personal care

We sold our house right at the end of lockdown. Julie was instrumental in working with both solicitors (ours and the Buyers') to facilitate exchange and completion. She also was super in helping us communicate directly with the Buyers through her, as the solicitors had a very heavy workload and communications were sower than normal. The initial evaluation was also top notch, as photos were taken on the spot and a brochure produces within two days. This meant that viewings were able to be set up much more quickly than with other estate agents.

Robert Β· 30 November 2021

5/5

Google

This is the best estate agent you could ever imagine or wish for. Julie, John and Chris were all amazing. They were the perfect choice for buying and selling. We would not recommend any other.

Paul Β· 1 April 2023

Agent replied Β· 31 May 2023

Thank you Paul :) it was our pleasure to help! Your comments are what make the job worth while.

5/5

Google

Having had some nightmarish experiences trying to sell our home and buy our next, Julie and the team turned it into a dream process. The team took all the stress out of the process. Thank you to them team for such a great experience.PositiveResponsiveness, Quality, Professionalism, Value

Dianne Β· 25 August 2021

Agent replied Β· 27 July 2023

Thank you! Hope all is well.

5/5

Google

Great service from Walkers XChange. Chris took great photos of our home and it sold very quickly. Julie was very helpful in the after sales process. Would definitely recommend !

Catherine Β· 19 July 2023

Agent replied Β· 1 August 2023

Thanks Catherine, it was great to help you sell and purchase your new house. Hope you both have an amazing time in it :)

5/5

Google

I can not praise Walkers Exchange enough in their handling of the sale of my property. The photos that Chris took of the property were excellent and his attention to detail meant that our property was presented beautifully on the listing. We had 3 viewings booked by the next evening and had accepted an offer a few days later. Julie, John and Chris did everything to support us through the sale process and we’re so helpful and professional. I would highly recommend using this company.

Georgina Β· 24 May 2023

Agent replied Β· 31 May 2023

Thanks Georgina! That’s amazing to hear πŸ™‚ glad we were there to help you sell. Hope you’re enjoying your new home too! …

5/5

Trustpilot

Excellent service throughout highly recommend

After using on an online estate agent with no success only 2 viewings and advised to sell my house Β£20,000.00 below asking price, I contacted Walkers Associates for help, they very promptly created a brochure for my property with excellent quality photos (shout out to Chris), marketed my property and very quickly had numerous bookings for viewings, not only did they support me to get the price I wanted, but they continuously monitored the sale, giving me constant updates and also ended up supporting my buyers to progress, when their online estate agents were nowhere to be seen. I wouldn't hesitate to recommend to anybody, brilliant service, thanks so much for everything Julie & John

Lisa Β· 24 May 2021

5/5

Trustpilot

We used Walkers after having a poor…

We used Walkers after having a poor experience with another Estate agent and within days had people viewing our property. We had an offer put in within 2 weeks which we accepted and are now in our new home. All through the process we found Julie very helpful and professional and the sale went through with no snags whatsoever. I would thoroughly recommend this Estate Agent

Raymond Β· 18 July 2025

5/5

Google

Great was always to hand and happy to answers all of my questions and felt supported throughout

Callum Β· 26 December 2025

Agent replied Β· 26 March 2026

Hi Callum, thank you very much for your review. I hope you all have an excellent Christmas in your new home. Thank you again for giving us the opportunity!

5/5

Google

The service that we received from WalkersXchange was superb, it was a pleasure to deal with Julie, John and Chris. We are now sitting in our dream home only due to the complete service we received from WalkersXchange. Thanks again Paul and Chrissie.

Chrissie Β· 26 March 2025

Agent replied Β· 26 March 2026

Hi Paul & Chrissie, we got there in the end :) Hope you love your new house!

5/5

Google

A massive thank you to Julie, John and Chris for securing my purchase. The service they provide is impeccable and they really look after their vendors / buyers. Cant recommend them highly enough!

Martyn Β· 2 March 2023

Agent replied Β· 31 May 2023

Thanks Martin! It was great seeing/working with you again. If you need any help going forward, you know where we are :)

5/5

Google

I want to rent a shop and house in Newcastle. Please if you have any free time please call me back.

HOUMAN Β· 26 October 2025

Agent replied Β· 26 March 2026

Good morning Houman, thank you for your review. We currently don't offer rental properties at our estate agency, so I'm afraid we can't be much help with your request.

5/5

Google

Julie and John were both fantastic help throughout the whole process and went above and beyond to offer support for a first time buyer.

Amy Β· 26 March 2025

5/5

Facebook

I got recommended walkerxchange from a family friend and I am SO happy they did. Chris and John have been absolutely fantastic. From the amazing detailed photos by Chris and instant communication on feedback and enquiries, to the VERY quick sale of our lovely home through John and the professionalism and friendless they showed myself and our buyer. Our buyer even mentioned how lovely Chris was on the phone to him when arranging the viewing. A real family feel estate agents with care and compassion to each individual customer. Really highly recommend with very good selling fees. Just amazing thank you so much! πŸ€©πŸ’―

Sophie Β· 24 January 2020

5/5

Google

Julie was absolutely fantastic when we were looking for somewhere to rent, found very quickly and were nothing but helpful! Highly recommend!

Emmy Β· 26 March 2025

5/5

Google

Brilliant service! I think because this is a family business I felt appreciated and well supported as a client, Julie, John and Chris could not have done more to help me with my sale. They were professional yet personable and friendly. They have a fantastic knowledge and contacts and explained everything to me, so I was informed throughout the whole process. I cannot recommend them enough and will only be using them in my future sales.

Emma Β· 2 March 2023

Agent replied Β· 31 May 2023

Thanks Emma :D as already said, best of luck with everything and all of you take care. Hopefully we hear from you at some point in the future!

5/5

Google

We purchased our property through WalkersXchange. These are the best estate agents we dealt with out of the very many we came came across. A professional service from Chris, John and Julie. Highly recommended. The communication was excellent as often I would get a response to emails in less than an hour. They would happily chase solicitors and sellers when they needed to and never made it feel like a hastle. They also acted as a good medium when we were negotiating with the seller. I will certainly look for them when buying or selling in the future.

Mr Β· 5 July 2022

Agent replied Β· 31 May 2023

Hi Colin, thank you very much for this amazing review. I will pass on your comments to the team. We hope you enjoy your new home. Take care.

5/5

Google

Fantastic agent who kept me updated throughout. I was unable to collect the keys to my new home on completion so they offered to bring them to me at work! Big thank you πŸ’ …

Julie Β· 26 March 2025

Agent replied Β· 26 March 2026

Our pleasure Julie! Hope you have a great time in your new home.

5/5

Google

Great experience with Julie, Chris and the rest of the team at Walkers. Did everything possible for us to make our experiences first time buyers as easy as possible. 10/10

David Β· 17 May 2025

Agent replied Β· 26 March 2026

Hi David, thank you for your glowing review. We really appreciate the feedback. Glad we could help you out!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read WalkersXchange's Google reviewsLeave WalkersXchange a review

Questions about WalkersXchange Newcastle

How many reviews does WalkersXchange Newcastle have?

WalkersXchange's Newcastle office has 193 reviews across three platforms: 158 on Google, 10 on Facebook, 25 on Trustpilot.

What is WalkersXchange Newcastle's rating?

WalkersXchange Newcastle is rated 5.0 out of 5 across all 193 reviews, and 5.0 out of 5 on Google from 158 reviews.

Has WalkersXchange won any awards?

Yes. In The Trusted Agent 2026 awards: WalkersXchange, Newcastle won Gold.

Where is WalkersXchange's Newcastle office?

WalkersXchange Newcastle, 2a Gateshead Road, Newcastle, NE16 5LG.

The Trusted Agent

Is this your office? Claim your page.