Every review we hold for the Newcastle office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst class service, from the moment I met Julie, I knew that I had picked the right Estate Agent to help me sell my property. Someone came out on the Fri to view and put in an offer for the asking price on the Sat, which was amazing.
Julie, John, Chris and the team all went that extra mile in helping me to get the deal done, there were a few hold ups due to the incompetence of the solicitor, however, Julie was great in chasing things from her end. I couldn't praise them highly enough for what they did. I would definitely recommend them to anyone who is wanting a family run business, who actually treat you like family, not just another business deal.
Absolutely 5☆ treatment.
Thanks guys.....
Kim · 26 August 2025
Agent replied · 26 March 2026
Hi Kim, thank you so much for your fab review. We really appreciate it. We hope you're enjoying your new home and a relaxing now! All the best :)
★★★★★ 5/5
GoogleAbsolutely the best estate agents I’ve dealt with when buying a house. I’ve just completed the process of purchasing my new home, and I couldn't be happier with the support I received from the team at WalkersXchange, especially Julie, who was the main person I worked with throughout.
Julie is incredibly kind, polite, and patient. She made what can often be a very stressful process feel so much more manageable. Along with John and Chris, the entire team was consistently friendly, professional, and understanding. Even during the more challenging moments, they stayed calm and reassuring, which really helped absorb some of the stress on my end.
What stood out to me most was how they never made me feel rushed or like just another client. They took the time to listen, answer questions, and guide me every step of the way. It’s clear they treat each client with genuine care and never prioritise one over another. Their cooperation, dedication, and personal touch made a big difference.
I highly recommend WalkersXchange to anyone buying a home!
Rana · 26 July 2025
Agent replied · 26 March 2026
Thank you so much for your kind words Rana. It was amazing to be part of your journey and we hope you, your sister and your mum love your new home. All the best for the future!
★★★★★ 5/5
GoogleWalkers Xchange was phenomenal! They guided us through our first house purchase, ensuring we had all the necessary knowledge. We are so grateful for their expertise.
I highly recommend Walkers Xchange if you’re a first-time buyer. Their ability to simplify the real estate process and provide constant support made all the difference. A sample good review doesn’t do them justice! A huge Thanks for you guys.
Edz · 26 November 2025
Agent replied · 26 March 2026
Thank you for your lovely review Edlen. We really appreciate your kind words. All the best for you and Rodel in your new home!
★★★★★ 5/5
GoogleJulie, John and Chris were invaluable throughout our fifteen month house hunt. Although we sadly didn’t end up purchasing our new home through WalkersXchange, it certainly wasn’t through the lack of trying!
The service was professional but also incredibly personal and they were always so patient and accommodating when we requested property viewings or had any questions (of which we had hundreds). They went above and beyond by offering us expert advice on queries not even relating to Walkers and we can’t thank them enough. If we decide to do it all again, WalkersXchange will be our first point of contact, if they’ll have us!
Thank you,
Nick & Dan
NP · 26 March 2025
Agent replied · 26 March 2026
Hi Nick & Dan, thank you! Good luck in your new house. I am sure you won't need to move but you know where we are for any advice.
★★★★★ 5/5
GoogleCan honestly say John, Chris Julie and all at Walkers were amazing when we bought a house recently, moving from Scotland and coming to a completely different conveyancing system was stressful but they kept us right, great communication, calm and nothing was a problem! Would definitely use them again and recommend them too!
Von · 26 December 2025
Agent replied · 26 March 2026
Hi Lyn, thank you so much for this lovely review. We are so happy you were pleased with our service. All the best for you in your new home and have an amazing Christmas and New Year. Team WX
★★★★★ 5/5
GoogleWalkers Xchange were fantastic throughout the entire process of buying and selling a property. The staff were really friendly and so helpful. I would recommend them to anyone thinking of moving house.
Rachael · 8 April 2026
Agent replied · 22 April 2026
Hi Rachael, thanks so much for your lovely review. We hope you're settling in well!
★★★★★ 5/5
GoogleThe journey of selling our family home of 23+ years through WalkersXchange couldn't have gone better. Right from the get go they were engaged with our property, amenable to our requests and willing to go the extra mile. The quality of the photography made us consider wanting to put in an offer for our home! We were actually away on holiday during the sale of our home (it took just two weeks to have a confirmed sale) but John did a fantastic job of showing people around the property even looking after a little one in the garden so her parents had time to look around without distraction. John's advice was also invaluable when we came to 'best and final' offers. The support did not stop at the memorandum of sale but continued with frequent communication throughout the whole of the selling process and WalkersXchange provided an excellent liaison between us and the buyers. Thank you to all of you for making this often complex journey so pain free; we have highly recommended you to friends and family.
Julie · 5 March 2026
Agent replied · 26 March 2026
Hi Julie, thank you for your wonderful review, we are so happy that you were impressed with our service. I have to say we couldn't have been working with a lovelier family. All the best for the future! :)
★★★★★ 5/5
GoogleAbsolutely amazing Estate agent!!From start to finish .We sold 2 houses and bought a beautiful new build with Julie ,John and Chris and the teams support.Julie went above and beyond for us ,the service we received was exceptional, I can't recommend them enough. Lisa and Jason James
Lisa · 26 August 2025
Agent replied · 26 March 2026
Hi Lisa, Jason and Francine! Thank you so much for your lovely review. We're so glad we got you there, it was our pleasure to assist you. We hope you make many happy memories there. All the best for the future.
★★★★★ 5/5
GoogleThis estate agents are the best in Newcastle,they go the extra mile with everything, excellent communication from ALL THE STAFF, so professional in all they do, helped so much , sorted the empty property over winter, with the heating, dealt with a issue when solicitors lost keys, john, Chris julie, became friends, not just agents, if your looking for sales purchases etc look no further. USE THESE AGENTS, first class.
Trevor · 12 March 2026
Agent replied · 26 March 2026
Hi Trevor, thank you so much for your glowing review. We pride ourselves on giving the best service for our clients and new friends. All the best for the future!
★★★★★ 5/5
GoogleI was recommended WalkersXchange Estate Agents and I am so grateful to the lady who forwarded me their details to manage the sale of my home.
From the outset, it was very evident that the team are extremely knowledgeable, experienced, and professional. This was encased with a genuine level of service which was proficient and personal. The photographs were amazing, viewings were scheduled quickly, and my home sold within a few days.
However, the sale of my property was not without challenge. I was part of a long chain which was complex, and due to some high levels of emotion from others within the chain (including myself at times) could have easily been resulted in a broken chain with lots of disappointed families.
I can say wholeheartedly that the glue that held this chain together was Julie. She was totally on the ball and quick to respond calmly to issues as they arose. She was on hand to provide me guidance and liaised multiple times a day with solicitors and other agents within the chain to maintain confidence and velocity.
The phrase above and beyond quite simply does not describe the steps that were taken to support the successful sale of my home. Julie, John, and Chris were on hand to help me throughout the entire process and even provided support to help me secure rented accommodation as I was struggling because I have pets.
Finally, after months of dedication and commitment to get my sale over the line it happened. Even on move day, Julie was calling me, check to see if there was any support that here John or Chris could provide. They were superb and if I could give more than 5 stars I would in a heartbeat.
Thank you so much Julie, John, and Chris.
Gillian · 31 December 2023
Agent replied · 24 August 2024
Thank you Gillian, it was a tough chain for Julie to work with but we did get there in the end. Hopefully you won't have to move for sometime know! Enjoy the new house :)
★★★★★ 5/5
GoogleWe chose walkers xchange to market our property as they had been successful on several properties local to us and had excellent reviews.
We cannot praise Julie and team highly enough.
Our sale was not straightforward as the buyer was overseas but Julie guided us through and kept on top of everything liaising regularly with our solicitors.
Her knowledge and expertise is clear and she kindly gave her opinion on our new property going forward even though it wasn’t marketed through walkers .
We would 100% recommend walkers xchange for a top class personal service .
Alison · 18 December 2023
Agent replied · 1 January 2024
Thanks Alison, it was a pleasure! Have a great Christmas :)
★★★★★ 5/5
GoogleI used WalkersXChange for the sale of my flat. They provided a fantastic service from start to finish, I can’t recommend these enough. I dealt with Julie, Chris and John at various points of the sale and were always on hand to answer my …
Alex · 26 March 2025
Agent replied · 24 August 2024
Thanks Alex! Best of luck with your onward purchase
★★★★★ 5/5
GoogleWords often fall short when trying to express the genuine care, honesty, and dedication that John and Julie bring to their work. From the very beginning, they went above and beyond in every possible way, showing a level of support and guidance that’s truly rare to find. Their attention to detail, their patience, and most importantly, their heartfelt commitment made a world of difference.
There are no words that can fully capture the depth of their help and the impact of their efforts. All I can say is that John and Julie represent the true meaning of going the extra mile, not because they have to, but because they care. And that makes all the difference. Thank you so much. (Shoaib)
Shoaib · 26 July 2025
Agent replied · 26 March 2026
Thank you so much Shoaib. That is really kind of you, we hope everything goes to plan for you and your family.
★★★★★ 5/5
GoogleCan’t praise walkers exchange enough. They made moving house significantly less stressful. The photos taken of the house were exceptional and meant we had 6 viewings the next day and an offer accepted within a couple of days. We were updated every step of the way as was our buyer, meaning the sale went through smoothly.
Can’t thank Julie, John and Chris enough, a wonderful family business. Wouldn’t use anyone else. Thank you ☺️
Emma · 5 July 2023
Agent replied · 27 July 2023
Thank you Emma! Enjoy the new house, I am sure it will be amazing! :D
★★★★★ 5/5
Google10/10, honestly from the bottom of our hearts we couldn’t thank WalkersXchange enough.
WalkersXchange was recommended to us by First Mortgage after having a few other estate agents out and from the get go, we knew they were the one. Chris came out, super friendly, easy to talk to and he knew exactly what he was he was doing, we could immediately tell he was genuine and didn’t try and force us into going with them. Photos were taken on the first day and Chris done a grand job, they looked amazing.
Our house sold within 2, maybe 3 days. It’s the first house we’ve sold and Julie, John and Chris couldn’t have been more helpful if they tried. Arranging viewings was a breeze and when it came down to the crunch in accepting the offer, Chris offered amazing advice and we closed on a deal more than we were expecting.
When it come to finding a solicitor to handle the sale and purchase of our property, something we were stressing over a little, after one quick chat with Julie, the stress was removed and she put us in contact with a great solicitor they use and from there on it was plain sailing.
I genuinely don’t have anything bad I can say, everything was perfect, communication was on point, they were super responsive to calls and emails and bridged the gap between us and our buyers. There’s just something about a family run business that hits a little bit different, we could genuinely tell they cared about us and done everything they could to support us throughout the entire process.
As long as WalkersXchange are on the market, they’ve a customer in us should we ever look to move, 100%.
Thank you so much.
Andy · 2 December 2022
Agent replied · 31 May 2023
Thanks Andy!! Fabulous review :) I hope you and Emma have an amazing time in your new home.
★★★★★ 5/5
GoogleWe are delighted we chose Walkersxchange to sell our home. They set the benchmark for excellence in the Estate Agency industry. Their passion for what they do as well as the care and attention they gave us was exemplary.
Within 24 hours of making contact several excellent photographs had been taken & the property was listed on the web following our approval of the content. Within a couple of days several viewings were arranged, and a sale agreed in less than 14 days. John worked hard to negotiate the best possible deal on our behalf & the house sold for a higher price than we expected. Throughout the whole process and right up until contracts were exchanged the communication from Chris, John & Julie was outstanding. We were kept informed every step of the way. Once the sale had been agreed Julie emailed us with regular updates of the conveyancing process & copied us into all emails with the solicitors.
We can wholeheartedly recommend Walkersxchange for we have absolute confidence that all customers will enjoy the same excellent, professional service.
Mike · 28 November 2022
Agent replied · 31 May 2023
Hi Mike, many thanks for this amazing review. It was a pleasure to help you sell. Thank you and have a great Christmas/New Year.
★★★★★ 5/5
GoogleCould not have wished for better estate agents than WalkersXchange. The whole team were fantastic Chris did a fabulous job with the pictures and brochure which helped sell our flat very quickly. John and Julie were great, both kept me fully informed and up to date with everything, both were very approachable and easy to talk to. It was thanks to Julie our completion took place when we hoped it would. Thanks for everything folks you are a great team and I would certainly recommend you. Keep up the good work.
Yvonne · 2 November 2022
Agent replied · 31 May 2023
Hi Yvonne, thank you for this amazing review. You were a pleasure to deal with and we hope you make many memories in your onward purchase. Have a great festive period! :D
★★★★★ 5/5
Googleplus100% user friendliness
Content
Walkers Exchange is not a faceless estate agency , where the sale is the only concern , this family business gives all the professionalism of a larger group but is genuinely on your side throughout the whole procedure .They were always available at the end of the phone.and I didn’t have to go through impersonal online sites to ask questions or raise concerns . In fact I never felt as if I was on my own, and for this I am very grateful. It’s true that moving is a stressful time but Julie, John and Chris , their excellent photographer, eased me through the process.. Chris did such a marvellous job on my house photos I almost wanted to buy it myself! Heartfelt thanks to you all . .PositiveResponsiveness, Quality, Professionalism, Value
Anne · 25 August 2022
Agent replied · 31 May 2023
Thank you Anne, the pleasure was all ours and we are so pleased to hear you didn't feel alone in this whole process, as it can be daunting! Best of luck to you in your new home :) Thanks again.
★★★★★ 5/5
GoogleAbsolutely superlative in every respect! Until selling with Walkers, I had thought that Estate Agents were somewhat pointless, and would soon be a thing of the past. However, Walkers went above any beyond in every way at every stage of the process. They were in touch all the time to keep us informed, liaised with our buyers throughout, and worked tirelessly behind the scenes to resolve issues with both parties' solicitors so as to keep the sale on track through difficult circumstances.
Will · 4 August 2022
Agent replied · 31 May 2023
Thanks Will! I’m sure your buyers and yourselves we be very happy in your new homes. Take care! 🙌🏻 …
★★★★★ 5/5
GoogleWalkers Exchange helped us with the selling and buying our new property, from start to finish they were extremely professional and helpful and kept us up to date with our move at every stage. Chris took fantastic photos of our house we had thirteen viewings and it sold within six days! They removed significant volumes of stress that usually comes with buying and selling! Would highly recommend Walkers exchange.
Emma · 19 July 2023
Agent replied · 1 August 2023
Thanks Emma :) hope you're both enjoying the new house!
★★★★★ 5/5
GoogleI have bought and sold a house with Walkers Xchange, the service was brilliant throughout. The team are all very helpful and made the process as smooth as possible, helping me to recently sell my house in a short space of time. The sales progression was excellent and I would highly recommend them.
Ed · 26 January 2026
Agent replied · 26 March 2026
Hi Ed, thank you for leaving such a lovely review. We're so happy that you found our service brilliant! All the best :)
★★★★★ 5/5
GoogleCan’t begin to explain how much easier WalkersXchange made the process of selling our house! The service provided was outstanding from the beginning. Very helpful and informative, and made the process of selling our house a lot less painful.
The photos taken by Chris were amazing, and definitely helped our house sell in less than 24 hours. You can tell the whole team take a lot of pride in their work, and I would recommend them to anyone!
Georgia · 31 May 2022
Agent replied · 31 May 2023
Thanks Georgia. Hope you're settled in the new house!
★★★★★ 5/5
GoogleWe had an excellent experience with WalkersXchange. Julie, John and Chris were all really helpful, professional and easy to get in touch with. Our house sold above asking price and was only on the market for a day! We thought the service was great and the price was very reasonable. We will be recommending you to friends and would definitely use again the next time we move house! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Shaunie · 25 August 2022
Agent replied · 31 May 2023
Thanks Mrs Nicholson! It's always great to hear positive feedback. Enjoy Christmas in the new house! :)
★★★★★ 5/5
GoogleThese guys are at the top of their game!!
The friendly family run approach runs through all areas of the business from the start when Walkers come out to take photographs (very professional with state of the art tech) during and post completion...
Walkers are in constant communication with you throughout and have up to date notes on every step of your sale/purchase, so that when your main contact isn’t available another member of staff can pick up where they left off.
They also offer you sound advice, so not only do you get a superb service, you get expert knowledge of the market / areas, basically all you need to make informed decisions that are best for you and your family.
Great job Julie, John and team!!PositiveResponsiveness, Quality, Professionalism, Value
Gary · 25 August 2021
Agent replied · 31 May 2023
Thanks Gary, amazing review! We am glad we were able to help you secure a buyer. We are hoping you are enjoying your new house 😀 …
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