Trusted Agent profile · Newcastle

WalkersXchange Newcastle reviews

★★★★★ Excellent

193 reviews across 3 platforms

2a Gateshead Road, Newcastle, NE16 5LG

WalkersXchange's office in Newcastle, at 2a Gateshead Road, is rated 5.0 out of 5 across 193 reviews on three platforms, including 158 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

158

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Trustpilot logo

25

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for WalkersXchange, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newcastle office, from every platform, shown as written. First names only.

5/5

Google

Walkers Xchange were competent and professional. There was no pressure and they do not impose a sole agent contract as so many others do. Would definitely use them again.

Michael · 26 March 2025

Agent replied · 24 August 2024

Thank you Michael, it was our pleasure to help.

5/5

Google

I highly recommend WalkersXchange. This was my first time using an estate agent to sell a property, but Julie and Chris were fantastic and put me at ease throughout the whole process. They were always quick to respond to queries, and maintained a high level of professionalism. The sales brochure put together for my property was of a much higher standard in comparison to other estate agents I initially spoke with, and I'm sure this helped in the quick sale of my property.

KatyKatyKaty91 · 31 May 2020

Agent replied · 31 May 2023

Thanks Katy!

5/5

Google

Top quality service from start to finish. A great family run estate agents who could not make the process of selling and buying any easier. Unfortunately we were not able to complete on our sale/purchase, but when in a position will definitely use these guys again. Thanks Julie, Chris and John.

Jonathan · 13 November 2023

Agent replied · 27 November 2023

Sorry things didn't work how we all wanted them to Jonathan. All the best for Christmas :) sure we will speak in the future.

5/5

Google

I sold my property via Walkers and they have been absolutely fantastic throughout. I cannot thank Walkers enough for their help and responsiveness during this process. Extremely prompt communication and helpful in explaining the process and acting as a go between when appropriate. I could not praise Walkers enough, and would absolutely recommend them to anyone requiring a prompt, professional and friendly service. I would 100% use Walkers again in the future.

Taya · 31 May 2021

Agent replied · 31 May 2023

Hi Taya, thanks for the review 😀 it really does mean a lot to us. Hope you enjoy your new home and Christmas Day! …

5/5

Trustpilot

Fantastic service from the best estate …

Fantastic service from the best estate agent I have ever used. I have been buying and selling houses for 30 years and can say without doubt, that I have had the most outstanding service ever. Walkers Xchange found me a buyer and saw the whole sale through, the attention was first class and I can say without doubt, you will not find a better estate agency anywhere. Service really does matter to me, I run a mystery shopping company, so trust me when I tell you that the service from Walkers Xchange is first class.

Lindsey · 4 January 2018

Agent replied · 28 May 2023

Thanks Lyndsey, what an amazing review. It was our pleasure to help you sell the house and what a lovely house it was to sell!

5/5

Trustpilot

WalkersXchange - Outstanding Service

WalkersXchange are outstanding at what they do. This is the 2nd time in 3 years that we’ve used the Agency and once again they did a fantastic job for us. The communication from all members of staff is consistently prompt and their knowledge and experience is second to none. They supported us attentively during what turned out to be a protracted sale due to a complete lack of communication from our buyers.

Michael · 2 January 2026

5/5

Google

We dealt with these guys when buying our new home. All were lovely! We dealt with Julie mainly but Chris and John too. We really loved all 3 of them they were always so responsive and helpful! Thank you for making our first home buying experience such a lovely one!

Cate · 26 March 2025

5/5

Google

Julie and her team went out of the way to sell two properties for us quickly and deal with the huge amount of pressure from the housebuilder at the top of the chain. Great customer service and managed to get both sales through within 3 months of marketing, over Christmas and New Year. Highly recommend!

Amy · 1 April 2023

Agent replied · 31 May 2023

Hi Amy, many thanks for the positive review. I hope you and Peter are happy in your new build home, take care!

5/5

Google

Julie, John and Chris were all a pleasure to deal with. They went above and beyond during a complicated and protracted sale. They were always polite, friendly and helpful and did everything they could to complete the sale successfully. If you need a dependable estate agent look no further.

David · 26 March 2025

5/5

Google

The best estate agent in the north. Friendly knowledgeable trio Julie, John and Chris. Someone is always available to speak with. Response times are superb. They really understand the market and are very realistic in pricing and marketing advice. Having been with another agent for 9 months I moved to walkersexchange and took their advice and the house was sold within a week. Another rental which was left in an absolutely awful state which would have cost a lot of money to correct, they gave me advice which I accepted and the house sold in 4 days!! They give good plain advice and sort issues very quickly. I cannot fault them and would only ever use them in future.

Julia · 28 September 2023

5/5

Google

Chris and the team were great - informative, helpful, professional and efficient - would definitely recommend!

Garmon · 26 March 2025

Agent replied · 26 March 2026

Hi Garmon, we appreciate your kind comments. If we can help with anything in the future you know where we are!

5/5

Google

Having never sold a property before, the team were more than helpful in guiding me through the listing and pricing process. They were super accommodating with dates for valuation and photos and provided thorough communication through the whole selling process. I highly recommend the friendly and knowledgeable services provided by Walkers Xchange!

Kyle · 26 July 2025

Agent replied · 26 March 2026

Thank you Kyle for your kind words. It was a pleasure to be of service. All the best for the future in your new home!

5/5

Trustpilot

Best Estate agent ever!!

We were so highly impressed with Julie, John and Chris that I have no hesitation in recommending them extremely highly. While they appear calm and professional on the outside they MUST dash about like estate agents possessed!! Our sale went live at 10.10 on a Monday morning by 10.30 we had the first of nearly 20 appointments to view, the 3rd viewer made an asking price offer and we cancelled all later appointments. Julie recommended professionals to act for us and we were as pleased with them as we were with Julie and the team.

Geoff · 17 July 2023

5/5

Google

We recently sold our property with the help of WalkersXchange. From start to finish they were fantastic, always quick to reply to any emails and any enquiries we had. I would highly recommend Julie, John and Chris. They made the whole process stress free, which I didn't think could be possible. They are a fantastic team. Thanks again.

Rachel · 31 May 2022

Agent replied · 31 May 2023

Thank you Rachel :) Good luck with your onward move when it's ready!

5/5

Google

Everyone at Walkers where so helpful and friendly! The first viewing of the property we would purchase we got caught in traffic so where late to the viewing Julie and John moved around other viewings so we could still look around. They then kept us up to date with progress on the sale going through. Between mortgage advisors, surveyors, solicitors everyone at Walkers where the best company we worked with during the purchase of the property. If we move property I would happily go though Walkers.

Matthew · 26 May 2024

Agent replied · 27 November 2023

Thank you Matthew!

5/5

Google

Chris, Julie & John were brilliant seeing my (very large) chain through to the successful completion of sale on my property. Always on hand to answer any queries and honest in their opinions. Very reasonable too for the services provided. Would highly recommend

Victoria · 15 August 2023

Agent replied · 27 November 2023

Many thanks for your kind comments, Julie managed the chain very well, I will pass on your comments. Hope your new house is everything you wanted and more!

5/5

Trustpilot

I would totally recommend …

I would totally recommend WalkersXchange for anyone buying or selling their property, Julie and Chris sold my house within 48 hours, I was kept up to date of the progress of the sale throughout process. All I can say is first class service. Julie was also involved in the purchase of our new home. Lovely Lady who genuinely cares about her clients and the service she provides.

Lynda · 3 January 2018

Agent replied · 28 May 2023

Thank you Lynda, it was breath of fresh air to deal with you and Graham. Hope you both had a fantastic Christmas.

5/5

Google

WalkersXchange were fantastic when selling our house. Very competitive on price, very friendly and informative, particularly Chris who came out to take the photos of our property, they looked great and he clearly takes great pride in his work. Couldn’t of asked for a better service, would definitely recommend.PositiveQuality, Professionalism

Josh · 25 August 2022

Agent replied · 27 November 2023

Thanks Josh, amazing! Glad we could help. Enjoy the new house and I hope you get your games room!

5/5

Google

A personal and professional service during a difficult time ( the pandemic). Communications were always prompt . Photographs were excellent to show off the property. Interested clients who were referred were genuine . I received good advice from an experienced team who I felt I could trust. I can recommend this team without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

SUSAN · 25 August 2021

Agent replied · 31 May 2023

Thank you. We do try our best! I am glad you were pleased with our service.

5/5

Google

Excellent service from start to finish, with the sale of my property. Such a lovely caring and professional team.

Audrey · 12 March 2026

Agent replied · 26 March 2026

Hi Audrey, thank you for your lovely review. We so happy you were satisfied with our service. We will keep in touch and find you a new home soon! All the best!

5/5

Google

Fantastic overall service provided by Walkers for both sale and purchase of property during our moving house experience. Excellent communication from John, Julie and Chris, always able to get in touch easily and speak to in person or over the phone. Good local knowledge of the area and pricing. Thank you, Allan & Annabel.

Annabel · 26 March 2025

Agent replied · 24 August 2024

Thank you Annabel! It was a pleasure to help you both. It was a fast turnaround too which worked great for all involved. Good luck in the new house :)

5/5

Google

Could not recommend Julie and her team more! Had tried for over 1 year to sell our property with other agents and nothing seemed to be working. Julie sold our property within weeks at a value way over what we expected to achieve - amazing service and could not thank the team enough!PositiveResponsiveness, Quality, Professionalism, Value

Adam · 25 August 2021

Agent replied · 31 May 2023

Hi Adam, thank you for this great review! I am glad we were able to help you in your move. Hope you both are enjoying your new home 👌🏻🎅🏻 …

5/5

Google

WalkersXchange were fantastic when selling our house. Very competitive on price, very friendly and informative, particularly Chris who came out to take the photos of our property, they looked great and he clearly takes great pride in his work. Couldn’t of asked for a better service, would definitely recommend.

Josh · 31 May 2022

Agent replied · 31 May 2023

Thanks Josh, amazing! Glad we could help. Enjoy the new house and I hope you get your games room!

5/5

Google

Excellent communication and everything always felt in hand. They went above and beyond to make sure we were sorted with our first house. Highly recommended.

Liberty · 26 December 2025

Agent replied · 26 March 2026

Thank you Liberty. We hope you both have a great Christmas and make many memories in your first home :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about WalkersXchange Newcastle

How many reviews does WalkersXchange Newcastle have?

WalkersXchange's Newcastle office has 193 reviews across three platforms: 158 on Google, 10 on Facebook, 25 on Trustpilot.

What is WalkersXchange Newcastle's rating?

WalkersXchange Newcastle is rated 5.0 out of 5 across all 193 reviews, and 5.0 out of 5 on Google from 158 reviews.

Has WalkersXchange won any awards?

Yes. In The Trusted Agent 2026 awards: WalkersXchange, Newcastle won Gold.

Where is WalkersXchange's Newcastle office?

WalkersXchange Newcastle, 2a Gateshead Road, Newcastle, NE16 5LG.

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