Every review we hold for the Newcastle office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent service at a great price.
I've not had a single issue when dealing with HM Residential, nor have my tenants.
They always conduct themselves in a timely and professional manner and take all the hassle out of owning a property to let.
I would highly recommended them to anyone.
Zarar Β· 16 September 2017
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5/5
FacebookI am currently having a great experience, really useful and resolves the problem quickly.
Lucas Β· 5 February 2020
Agent replied Β· 26 February 2025
Thank you for your kind words, Lucas! We are delighted to hear that we are doing a great job and that we have been able to help you swiftly and effectively. We value your feedback and will use it to continue to improve our service.
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5/5
FacebookGreat staff and excellent properties couldnβt wish for more. I highly recommended them
Karl Β· 29 October 2018
Agent replied Β· 26 February 2025
Thank you for sharing this!
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1/5
FacebookDoesn't even rate half a star. They had my property for a few years and it's wrecked. Many items of furniture missing or stolen with no explanation. House devalued through total misuse while they were supposedly managing the property. Shocking. AVOID THIS LETTING AGENT AT ALL COSTS
Roy Β· 27 December 2013
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1/5
GoogleHi
They are very rude, call you all sorts of abusive words, as a landlord i am very sad that they call such words to us, the owner and the staff are aggressive and very bad behavior. landlords keep away from them.
Joshy Β· 13 March 2019
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5/5
GoogleAmazing service π― great company β¦
Tony Β· 13 March 2020
Agent replied Β· 14 December 2023
Thank you for the kind words, Tony. We strive to provide exemplary service to all our customers, and we are delighted that you were happy with your experience. We look forward to being of service again in the future.
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1/5
GoogleIt wasnβt useful
Aimal Β· 13 August 2026
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5/5
GoogleRating only, no written review.
Johnathen Β· 6 August 2026
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5/5
FacebookVery professional and would highly recommend
Shaun Β· 1 December 2018
Agent replied Β· 26 February 2025
Thank you so much! π
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5/5
GoogleRating only, no written review.
Hem Β· 4 August 2026
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1/5
GoogleI would rate zero if I could. aweful experience and rude staff. It gave me wrong info of the property we rented and tried to ripe off deposit as much as they can. avoid it
Shouyong Β· 13 March 2020
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5/5
GoogleRating only, no written review.
Mari Β· 29 July 2026
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5/5
GoogleRating only, no written review.
Bethany Β· 22 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a 5 star review for Silver Oak Property.
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5/5
GoogleRating only, no written review.
Charlie Β· 22 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a 5 star review for Silver Oak Property.
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5/5
GoogleRating only, no written review.
Martin Β· 22 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a 5 star review for Silver Oak Property.
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5/5
GoogleRating only, no written review.
Sam Β· 22 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a 5 star review for Silver Oak Property.
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4/5
GoogleRating only, no written review.
Nkechi Β· 12 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a review for Silver Oak Property.
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5/5
GoogleRating only, no written review.
Jean Β· 12 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a 5 star review for Silver Oak Property.
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5/5
GoogleVery nice house.
Edith Β· 12 July 2026
Agent replied Β· 12 August 2026
Thank you for taking the time to leave a 5 star review for Silver Oak Property.
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5/5
GoogleBeen with the company for years never had any issues dealing with Zaff (havenβt really dealt with other members of staff so canβt comment ) really helpful and gets the issue sorted quickly :)
Kirsty Β· 13 March 2018
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5/5
GoogleVery good experience, never had a problem with them, when ever we had a problem always had it fixed. Been with them for many years and never had anything to complain about them.
Danielle Β· 13 March 2018
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5/5
GoogleI had a great experience with the staff and service. They were very friendly and informative going beyond and above to help me out. I'd recommend them to anyone.
Nathan Β· 13 March 2018
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5/5
GoogleOffer personal and genuine advice to all your letting, buying and management needs. Very responsive and offer best advice when it comes to property management matters.
Sen Β· 13 March 2018
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1/5
Googleworst service I have ever seen , don't go there. careless rude staff whoβs working separately unorganized ill mannered.
Ali Β· 13 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.