Trusted Agent profile · Newcastle Upon Tyne
★★★★★
371 reviews across 3 platforms
119-121 St Georges Terrace, Jesmond, Newcastle Upon Tyne, NE2 2DN
Sarah Mains Residential Sales and Lettings's office in Newcastle Upon Tyne, at 119-121 St Georges Terrace, is rated 4.8 out of 5 across 371 reviews on three platforms, including 368 Google reviews rated 4.8.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleSold my property with Sarah Mains November 21. All processes were swift, communication was good and the costs were highly competitive. I would highly recommend Sarah Mains and would definitely use them again.PositiveResponsiveness, Professionalism, Value
This is great to read David. Many thanks for your five star review. Sarah Mains
5/5
Googlehaving decided to sell my apartment i had 3 valuations carried. Sarah Mains were by far the most impressive with their pitch, very professional with good quality supporting documentation and a good clear plan of how they intend to market the property. i was kept informed throughout the entire process, if you needed to speak to the agent then getting hold of them by telephone was always easy and they were more than happy to listen to what i had to say and provide advice and feed back following viewings. following viewings my property was always left how i requested showing a certain respect for your property. The service which most impressed me was the photos and video of the property, it showed the property off with a true likeness without being air brushed or photo shopped. finally the team at sarah mains were determined to get me a good/ fair price for my property. If i ever have to buy or sell again then i wouldn't even bother looking at any other estate agent i would go straight back to sarah mains, very impressed with your work!! and thanks to wendy and Aimee who were excellent throughout.
5/5
GoogleThe whole team at Sarah Mains, Jesmond, made our whole experience of buying a house an absolute pleasure. As first time buyers, we were nervous and admittedly a little bit clueless about the whole process. The team at Sarah Mains ensured to keep us informed and updated during the whole process and gave us advice on what we needed to do next. The whole sale, from start to finish couldn’t have gone smoother! Thank you so much to the whole team! We couldn’t have done it without you!!
5/5
GoogleAmazing service from start to finish.
Wonderful! Many thanks for taking the time to leave this review Molly. Sarah Mains
5/5
GoogleOutstanding assistance from Lettings Consultant Elliot, consistently went above and beyond normal service. A very professional yet personal setup, have no hesitance in reccomending.
Many thanks for this great review about Elliot. We really appreciate you taking the time to do this Hanney. Sarah Mains
5/5
GoogleHelen Knight was very helpful in assisting me as a buyer. She was very responsive to my questions, kept me up to speed with all developments and was very professional throughout.
5/5
GoogleAbsaloutley delighted to have met with Helen Knight from Sarah Mains residential. As a first time buyer really excited, but also very naive when making such a purchase. Felt comfortable from the first minute with Helen and never looked back. Always available through viewings or calls, and step by step emails to keep myself and my partner in the loop. She is an excellent person and I wish Helen Knight lots of success. Regards, Nadeem Gany
5/5
GoogleExcellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains
5/5
GoogleWhat a first class and professional service I have received from sarah mains. I was assisted with the very quick sale by both Helen knight and Helen Lane, both very friendly and always on hand for advice and assistance. Thank you very much
That's great to hear David, thank you for your review. Sarah
5/5
GoogleVery pleased with the service provided during my viewing by Chloe. Excellent service was provided through to my move in date also.
That's great to read Grady. Thank you for taking the time to leave this five star review about Chloe. Sarah Mains
5/5
GoogleVery useful information from Lucy. Thanks for being so helpful.
Thank you for your taking the time to leave a review Chris, Lucy is delighted with your comments. Sarah Mains
5/5
GoogleEveryone at Sarah Mains has been very helpful guiding me through the process of buying a house for the first time.
Many thanks for your five star review Josh, we do appreciate it. Sarah Mains
5/5
GoogleDealt with the staff in both the Whickham and Jesmond offices and couldn’t have met a nicer set of people. Very professional service from start to finish, we were always kept fully up to date. Highly recommend Sarah Mains Estate Agents.
Thank you Toni. I am glad to hear that you had such great service from both Branches. Sarah
3/5
GoogleFirst impression not good. Left message asking for my call to be e returned. No response. I then telephoned again.
I am sorry to hear this Pauline. We are very busy, but of course your call should have been returned. I would be most grateful if you could call our Customer Services Manager, Susan Richardson, on 0191 2390815. Susan will be delighted to help you. Sarah Mains
5/5
GoogleAs always Scott provided a A* service
Thank you for taking the time to leave a five star review Suki, I really appreciate it. Sarah Mains
5/5
GoogleI have experienced a really great service from the Sarah Mains team when selling my house. Really good communication and efficient process. Amie, Donna and the rest of the team are clearly very competent.
That's great to hear Alison. Many thanks for taking the time to leave your review, we do appreciate it. Sarah Mains.
5/5
GoogleHave just completed today and I'm delighted with the service I received from Lorraine and Kelly in the Low Fell branch and Sharon and Lyndsey at the Whickam one. Thank you for all making selling my house as painless as possible
Thanks very for your five star review Sarah. We are delighted that you have completed today and that you have been very pleased with our service. Kind regards, Julie Knox, Customer Success.
5/5
GoogleHelen Knight provided us with first class customer service and in depth knowledge whilst we were in the very stressful process of selling our home. I would definitely recommend using Sarah Mains Residential based on my experience. Completely professional throughout.
Hi Paul, thank you very much for taking time to do such a fantastic review. Helen will be absolutely delighted. Kind regards, Julie Knox, Customer Success.
5/5
GoogleExcellent friendly professional service keep you informed throughout the Sale/purchase highly recommend 👍 …
Thank you for leaving your review Michael, we do appreciate it. Sarah Mains
5/5
GoogleThis was my first experience of dealing with Sarah Mains Ltd and they have been the ultimate professionals...and have offered friendly and helpful service.PositiveProfessionalism
Thank you for your 5 star review Sean. I am glad that your first experience of Sarah Mains was so positive. Sarah Mains
5/5
GoogleSuperb, informative, caring customer service from everyone we had contact with. Alison and Megan in particular were brilliantly helpful - thank you!PositiveResponsiveness, Quality, Professionalism
I really appreciate you taking the time to post this 5 star review Nicola, very many thanks. Sarah Mains
5/5
GoogleI was a tenant for 2 years in a property managed by Sarah Mains. Very professional service never had any major issues. Highly recommend.
Many thanks for your great review and recommendation Yuhua. Sarah Mains
5/5
GoogleExcellent service, mainly dealt with Helen who was very open with information and very happy to help with anything. Would recommend
5/5
GoogleHelen looked after us very well with both the sale of our existing property and the purchase of our new property. She was incredibly supportive and helpful throughout. I have been recommending her to friends and colleagues.
Thank you for your review and for recommending Helen. That's great! Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
