Trusted Agent profile · Newcastle Upon Tyne
★★★★★
682 reviews across 2 platforms
120 Roman Way, West Denton, Newcastle Upon Tyne, NE5 5AD
Rook Matthews Sayer's office in Newcastle Upon Tyne, at 120 Roman Way, is rated 4.8 out of 5 across 682 reviews on two platforms, including 57 Google reviews rated 4.5.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat understanding in a difficult…
Great understanding in a difficult year,Gordon above and beyond,Michael understood what was required and both always kept in touch when needed.Very professional
Dear Michelle, thank you for leaving our commercial team and specifically Michael & Gordon five stars and an excellent review. We're very happy to have been able to provide you with very professional service. Thank you again
5/5
TrustpilotThank you for all your help Alistair…
Thank you for all your help Alistair Bowman!! Top Jobb
Dear Sebastian, thank you so much for taking the time to leave this 5* review for our mortgage advisor Alistair.
5/5
TrustpilotI can recommend RMS to get the job done…
I can recommend RMS to get the job done professionally and efficiently. Thanks to all.
Hi Phillip, thank you for your lovely review, 5 stars and recommendation!
5/5
TrustpilotEfficient and Welcoming
Fast, efficient service and a nice welcome at the new flat.
Dear James, thank you for the 5* review! We'd love to know which branch this was for if you could find the time to email us at marketing@rmsestateagents.co.uk
5/5
TrustpilotFenham Branch
Excellent service from the knowledgeable and helpful staff at Fenham branch
Dear Judith, thank you so much for the fantastic 5* review for RMS Fenham branch.
5/5
TrustpilotPleased with overall service received…
Pleased with overall service received from RMS the team were very helpful and professional throughout all aspects of the sale
Hi John, thank you ever so much for taking the time to write such a kind. It was a pleasure to read.
5/5
TrustpilotExcellent Service
Rook Matthews Sayer sold my holiday home in Beanell, very friendly staff and excellent customer service. Could not recommend enough.
Hi Stephen, thank you for taking the time to leave us 5 stars and a review. We very much appreciate it and hope you're staying safe in times like these.
5/5
TrustpilotVery professional and highly trained…
Very professional and highly trained people.
Thanks for the 5*s Saki, we really really appreciate it!
5/5
TrustpilotFrom the outset of the process RMS kept…
From the outset of the process RMS kept us regularly updated which allowed us to progress the sale
Thank you for great feedback, it really means a lot.
5/5
TrustpilotLetting
Fantastic agency to let my flat.They were really helpful even out ofhours. I would definitely recommend it.
Dear Bianca, thank you for leaving our lettings team a lovely review. I am glad our contractors were able to assist you fully during an out of hours emergency call out. Thank you for the future recommendation, it really is appreciated.
5/5
TrustpilotHad a fantastic experience with…
Had a fantastic experience with Danielle - best estate agent to work with in the north east!
Dear Joel, thank you for your kind words about Danielle and your 5 star review, it's lovely to read such nice words!
5/5
TrustpilotVery helpful and supportive in letting
Very helpful and supportive in letting. Nothing was too much trouble for Gordon in dealing with this.
Thank you for the great feedback, it really means a lot.
5/5
TrustpilotAmazing service from Alistair
Amazing service from Alistair. Very knowledgeable and very efficient. I would highly recommend.
Dear Sara, thank you for leaving a lovely review for Alistair, we really appreciate the recommendation.
5/5
TrustpilotDealt with commercial team very…
Dealt with commercial team very friendly and helpful rented my property with ease.
Dear Farooq, thank you for taking the time to leave 5 shiny stars and a review for our commercial team.
5/5
TrustpilotOur new home.
Our experience of selling was quite stressful at times, however if it wasn't for Barbara Storey at the branch, who kept the process running, we may not have ended up with our new home. We are very grateful for the support we received throughout the whole process.
5/5
Trustpilotvery helpful
very helpful, made the process very straight forward
Dear Shelia, thank you for the review and 5 stars!
5/5
TrustpilotExcellent service throughout
Excellent service throughout. All questions answered with poise, perseverance and proper communications.
Dear Amrik, We're very pleased that you were happy with our service. We hope to be of assistance to you again in the future! Thank you, again.
5/5
TrustpilotHIGHLY RECOMMEND!
Very efficient and helpful staff. Always a smooth process. Would highly recommend!
Dear Eli, thank you for taking the time to leave us a review. We're glad we are able to be of service to you and we hope to continue to be in future.
5/5
TrustpilotExcellent service
Excellent service. Would highly recommend.
Hi Tim, thank you for the review and 5 stars!
5/5
GoogleThe agent was very helpful and responsive to queries, with the transaction completing relatively quickly.
Hi Mark, thank you so much for taking the time to leave us 5 gold stars and a lovely comment!
4/5
TrustpilotGood Service
A good service always keep you informed
Thank you Ollie for your great review. We are delighted to hear you’re happy and wish you all the best.
5/5
GoogleWould recommend to all. Excellent, professional, friendly service.
Thanks for the recommendation Jill and for the 5 star review!
5/5
GoogleFriendly and helpful team. Everything explained clearly.
Hi Jackie, thank you for taking the time to leave us 5 stars. 😊 …
5/5
GoogleFirst Class... Amazing!!!!
🤩🤩 We couldn't have said it better ourselves! Thanks David! …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rook Matthews Sayer's Newcastle Upon Tyne office has 682 reviews across two platforms: 57 on Google, 625 on Trustpilot (across the whole business).
Rook Matthews Sayer Newcastle Upon Tyne is rated 4.8 out of 5 across all 682 reviews, and 4.5 out of 5 on Google from 57 reviews.
Rook Matthews Sayer Newcastle Upon Tyne, 120 Roman Way, West Denton, Newcastle Upon Tyne, NE5 5AD.
