5/5
GoogleExcellent service from the staff at Northwood(four lane ends)Newcastle,great communication with any queries that was asked of them
Agent replied · 15 June 2024
Thank you so much.
Trusted Agent profile · Newcastle Upon Tyne
Northwood incorporating Bowes Mitchell Newcastle Upon Tyne reviews
★★★★★
704 reviews across 2 platforms
172 Benton Road, Benton, Newcastle Upon Tyne, NE7 7UH
Northwood incorporating Bowes Mitchell's office in Newcastle Upon Tyne, at 172 Benton Road, is rated 3.6 out of 5 across 704 reviews on two platforms, including 418 Google reviews rated 4.8.
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Reviews
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
Google5/5
GoogleDealt with all of the lettings team, would not hesitate to recommend, they were attentive and professional throughout
Agent replied · 15 June 2024
Thank you the lettings team will be so pleased!
5/5
GoogleI bought a house through Bowes Mitchell. They were very accommodating and helped me communicate with the vendor.
Agent replied · 15 June 2024
Thank you so much!!
5/5
GoogleWonderful service! Clare and the rest of the team went above and beyond for us when we were buying a house - so friendly and helpful.PositiveResponsiveness, Quality, Professionalism
Agent replied · 15 June 2024
Louise, thank you! you were a pleasure to work with :)
5/5
GoogleClare possesses an unparalleled knowledge of the local market, is extremely savvy, and her speed of response is a welcome breath of fresh air. Frankly, I don't understand why anyone would choose to go elsewhere.
5/5
TrustpilotTheir Solihull branch are amazing
Their Solihull branch are amazing. Hands down the most responsive, helpful and pleasant estate agents we’ve ever rented off in our collective 10 years of renting. Even came to lend me the spare key when I got locked out at no notice. Such a lovely family feel to the branch with very caring people. Can’t thank them or recommend them highly enough.
5/5
TrustpilotBought a property recently
Bought a property recently. Good clear communication with the staff in relation to my purchase and any concerns raised. Special thanks to CerysHope to deal with them again
5/5
GoogleGreat service from all the staff that I dealt with at Northwood. The staff were always helpful..
Agent replied · 15 June 2024
Thank you 😊 …
5/5
GoogleVery professional and friendly. Any issues reported have been addressed quickly and efficiently. Always approachable and reassuring, with all administration dealt with smoothly from start to finish.
Agent replied · 15 June 2024
Thank you so much for leaving such a great review :)
5/5
GoogleWhat a pleasure to work with such friendly and professional people. Nothing is too much trouble and great at communicating updates so you’ve got the latest news as and when it happens.
5/5
GoogleBrilliant customer service, keeps you informed. Provides you with all documents needed for moving for example gas/ electric provider. I would recommend bowes mitchell in four lane ends claire has been a massive help to my family
Agent replied · 15 June 2024
Thank you for your review:)
1/5
TrustpilotLEEDS Wow!! I just dodged a bullet.
LEEDS! Wow! Unbelievable!
1/5
Trustpilotdon’t bother …
The worse communication and I will be avoided them at all costs going forward. Absolutely, all over the place, no processes or anyone even remotely happy to help, they just want your money.
1/5
TrustpilotAbsolutely useless
Absolutely useless. I went to view a property the estate agent knew nothing about it and couldn’t even tell me the age of it - not informative at all. When I called up the next day I was promised a call back as they hadn’t responded to texts and then missed out on the property because of their poor communication.Would definitely not recommend.
5/5
GoogleRental-from viewing to collecting keys, process has been seemless, kept me up to date from start to finish. Very good to deal with. Many thanks.PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
:)
5/5
GoogleA highly efficient crew of staff that kept me informed of the house selling process throughout. I would recommend Bowes Mitchell to anyone without hesitation. Thank you so much team - it's been a real pleasure.
Agent replied · 15 June 2024
Many thanks for your 5* review Michael, what a Christmas present.
5/5
TrustpilotBest estate agents I have used
I used Northwood in Leeds to sell my property recently and would definitely recommend them. They were down to earth, genuine and honest, unlike most estate agents I have dealt with in the past. Matthew Housam in sales is a really down to earth and helpful guy and Tyler in sales progression is friendly and genuine - I would not hesitate to recommend them for conveyancing
1/5
TrustpilotDo NOT Sign Any agreement with those crooks!
Once you rent it, it becomes pretty much useless for any fixing or agreements that were made verbally. You have to deal with rudeness and lies all the time. I feel sad for all the tenants signing up with them
5/5
GoogleThe team at Four Lane Ends have been great throughout the sale of our flat and we wouldn’t hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
:)
5/5
GoogleVery helpful, friendly and professional! Such an easy stress free process.
Agent replied · 15 June 2024
Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support. We are especially pleased to hear that you had a positive experience with our team and that you found the process to be easy and stress-free. We strive to provide our clients with the best possible service, and we are glad that we were able to meet your expectations. We understand that buying or selling a property can be a complex and stressful process, so we are committed to making it as smooth and easy as possible for our clients. We are glad that our team was able to help you achieve your goals and that you had a positive experience. We appreciate your feedback, and we will continue to work hard to provide our clients with the best possible service. Thank you again for your kind words and your business. We appreciate your trust and support. Sincerely, Inde
5/5
GoogleFirst Class Service throughout the whole experience of purchasing and selling a property. Excellent staff who are a credit to the company!! Well done and many thanks !!
5/5
GoogleMichael at the Benton branch was especially helpful during our much delayed purchase. He was friendly, patient, and often knew developments before the lawyers did. Very helpful in a frustrating process.
Agent replied · 15 June 2024
Thank you so much for taking the time out to leave such a glowing review. We passes the message onto Michael and have not been able to take the grin of his face! Thank you again and we wish you all the best in your home :)
1/5
TrustpilotNorthwood Northampton
Northwood Northampton - Awful experience trying to let my property through this agency, The staff managed to completely alienate the tenant who the sued me. When I asked Northwood to attend court to to support me they refused unless I paid them £150 pus VAT. When I explained to the judge what they had done he suggested that I sue them as they have been negligent and unprofessional.
1/5
TrustpilotUseless I arranged a view for a…
Useless I arranged a view for a confirmation and waited outside apartment no one turned up rang them and they give me a useless excuse don’t trust these clowns
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