5/5
Fab service from Clare and Michael. Always super helpful and quick to answer any queriesPositiveResponsiveness, Quality, Professionalism, Value
Agent replied Β· 15 June 2024
Thank you for your review:)
Trusted Agent profile Β· Newcastle Upon Tyne
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703 reviews across 2 platforms
172 Benton Road, Benton, Newcastle Upon Tyne, NE7 7UH
Northwood incorporating Bowes Mitchell's office in Newcastle Upon Tyne, at 172 Benton Road, is rated 3.6 out of 5 across 703 reviews on two platforms, including 418 Google reviews rated 4.8.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
Fab service from Clare and Michael. Always super helpful and quick to answer any queriesPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review:)
1/5
Warning they are rude
Fellow landlords I just want to warn you about these cowboys they are useless.Need to contact them by email and guess what no response try and call them and get a rude member of staff who wonβt let you speak to who you want to and Promise a call back that never comes.Honestly do not bother with these they are useless
5/5
Recently sold our house through Bowes Mitchell, they made the process easy. Fast turnaround, good communications and overall great service. Would recommend.PositiveResponsiveness, Professionalism, Value
Paul thank you so much for your kind words. We wish you all the best in the future.
1/5
RACIST !!! They discriminates people from other countries.
Northwood are RACIST !!! They illegally discriminates foreigners. When I sent them an email explained I am Polish they answered the house is not available anymore but when friend of mine called them day after without nationality explained they said the house is available. I am considering legal action against them via The Equality Act 2010.
5/5
Absolutely wonderful staff and service from the Fourlane Ends branch. Our house sold within a week thanks to the high quality marketing . We would highly reccomend .
Thank you for your 5 star review. I'm delighted we sold your house so quickly and that you were pleased with our service. Whilst I agree wholeheartedly that I have wonderful staff, it's their professionalism & experience that results in a satisfied customer.
5/5
Very helpful staff in the Benton office
So pleased to hear this feedback π β¦
5/5
They are responsive to queries and emails.. the process was smooth.. no hassles and very straightforward. Always Adress our concerns.. highly recommend! They are all polite and nice π₯° β¦
5/5
I dealt with Bowes Mitchell on selling and purchase of property. Really great service and quick communication. 5* service and overall great experience.
Thank you so much for your review, its amazing when our customers see the work that we put in.
5/5
Excellent service fully recommend π β¦
Thank you for your review Scott
5/5
Our first time letting our property. Emma and Claire have made this process very easy and have handled all from the start to now having our first tenants. Would 100% recommend. Thanks
5/5
Thanks to the hard work and skills of Claire and Caitlin we got our dream home today, canβt recommend them enough !
1/5
Shady underhanded practices
I would give these clowns 0 stars if I could,they don't even deserve 1. I'm surprised they haven't been shut down yet. Terrible customer service and underhanded shady practices. Avoid this company like the plague. Bunch of cowboys!If you are selling your house, avoid! If you see a house to buy from them absolutely avoid!
1/5
Poor communication
Every member of staff I dealt with in the Wigan branch was the most unhelpful and unfriendly person I had to deal with during the house buying process.Apart from Pam, who jumped in at the very end, she was nice.Otherwise generally unresponsive, poor communication and miserable sounding.Would not like to deal with this company again.
5/5
Excellent service from Claire and all of the team. Very helpful and kept us up to date at every stage. Would definitely use again. Thanks for all your help
1/5
AVOID AT ALL COSTS
As a result of the complete negligence from the Northwood Reading branch, our sale took 6 months to go from accepted offer to completed! When we quoted the estate agents' own words back to them which proved they were lying, we had an extremely nasty response from them. AVOID AT ALL COSTS.
1/5
bad communication youll wait agesβ¦
They left me waiting for a long while after sending all required documents and offering to put forward the full year rent forward, past my move out day for my last property, then rejected my application.
5/5
Northwood and Claire in particular were great, had interest in the property quickly and quick interest and offer!
5/5
We had great service from Clare and the rest of the team when seeking our house. They were quick to respond to queries and helpful in moving the process along. Thanks.
5/5
Definitely recommend it very Nice people and also very quick response thank you very much
Thank you so much for leaving such a great review :)
5/5
Sold our house and bought our new house through Bowes Mitchell and they were a pleasure to deal with. Made the whole process very easy, would definitely recommend
Thank you so much for taking out the time to leave us a review :) We wish you all the best in the future
5/5
Excellent service
Very good service from Keisha lee help me get back in my property in no time I locked myself out and she provided excellent service and a locksmith was round in no time thank you very much excellent job thank you
5/5
Great service from Bowes Mitchell. Without a doubt specialists in the local area. My recent purchase was quick and smooth. Thank you to you all.
Hi Wayne thanks for your kind words delighted we could help. Don't forget us when you decide to move on.
5/5
Great Service, highly Recommend
Thank you so much :)
1/5
Asked me for a guarentor because Iβ¦
Asked me for a guarentor because I claim benefits which I can't provide and which is a ridiculous difficult request, but I'm sure they know that and thats why they ask. So in short they are bigoted and discriminate against people on benefits. How lovely
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