Trusted Agent profile Β· Newcastle Upon Tyne

Northwood incorporating Bowes Mitchell Newcastle Upon Tyne reviews

3.6

β˜…β˜…β˜…β˜…β˜… Good

703 reviews across 2 platforms

172 Benton Road, Benton, Newcastle Upon Tyne, NE7 7UH

Northwood incorporating Bowes Mitchell's office in Newcastle Upon Tyne, at 172 Benton Road, is rated 3.6 out of 5 across 703 reviews on two platforms, including 418 Google reviews rated 4.8.

Google logo

4.8 / 5

418

Reviews on Google

This office

Trustpilot logo

285

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

5/5

Google

Fab service from Clare and Michael. Always super helpful and quick to answer any queriesPositiveResponsiveness, Quality, Professionalism, Value

Abi Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you for your review:)

1/5

Trustpilot

Warning they are rude

Fellow landlords I just want to warn you about these cowboys they are useless.Need to contact them by email and guess what no response try and call them and get a rude member of staff who won’t let you speak to who you want to and Promise a call back that never comes.Honestly do not bother with these they are useless

Roy1 Β· 6 March 2020

5/5

Google

Recently sold our house through Bowes Mitchell, they made the process easy. Fast turnaround, good communications and overall great service. Would recommend.PositiveResponsiveness, Professionalism, Value

Paul Β· 16 June 2021

Agent replied Β· 15 June 2024

Paul thank you so much for your kind words. We wish you all the best in the future.

1/5

Trustpilot

RACIST !!! They discriminates people from other countries.

Northwood are RACIST !!! They illegally discriminates foreigners. When I sent them an email explained I am Polish they answered the house is not available anymore but when friend of mine called them day after without nationality explained they said the house is available. I am considering legal action against them via The Equality Act 2010.

Adam Β· 15 June 2021

5/5

Google

Absolutely wonderful staff and service from the Fourlane Ends branch. Our house sold within a week thanks to the high quality marketing . We would highly reccomend .

Mandie Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for your 5 star review. I'm delighted we sold your house so quickly and that you were pleased with our service. Whilst I agree wholeheartedly that I have wonderful staff, it's their professionalism & experience that results in a satisfied customer.

5/5

Google

Very helpful staff in the Benton office

Helen Β· 16 June 2023

Agent replied Β· 15 June 2024

So pleased to hear this feedback 😊 …

5/5

Google

They are responsive to queries and emails.. the process was smooth.. no hassles and very straightforward. Always Adress our concerns.. highly recommend! They are all polite and nice πŸ₯° …

Athea Β· 17 January 2024

5/5

Google

I dealt with Bowes Mitchell on selling and purchase of property. Really great service and quick communication. 5* service and overall great experience.

Sushant Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you so much for your review, its amazing when our customers see the work that we put in.

5/5

Google

Excellent service fully recommend πŸ‘ …

Scott Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you for your review Scott

5/5

Google

Our first time letting our property. Emma and Claire have made this process very easy and have handled all from the start to now having our first tenants. Would 100% recommend. Thanks

Artist Β· 18 November 2023

5/5

Google

Thanks to the hard work and skills of Claire and Caitlin we got our dream home today, can’t recommend them enough !

Rachel Β· 10 June 2024

1/5

Trustpilot

Shady underhanded practices

I would give these clowns 0 stars if I could,they don't even deserve 1. I'm surprised they haven't been shut down yet. Terrible customer service and underhanded shady practices. Avoid this company like the plague. Bunch of cowboys!If you are selling your house, avoid! If you see a house to buy from them absolutely avoid!

Lisa Β· 29 April 2021

1/5

Trustpilot

Poor communication

Every member of staff I dealt with in the Wigan branch was the most unhelpful and unfriendly person I had to deal with during the house buying process.Apart from Pam, who jumped in at the very end, she was nice.Otherwise generally unresponsive, poor communication and miserable sounding.Would not like to deal with this company again.

Maria Β· 27 April 2021

5/5

Google

Excellent service from Claire and all of the team. Very helpful and kept us up to date at every stage. Would definitely use again. Thanks for all your help

Julie Β· 17 January 2024

1/5

Trustpilot

AVOID AT ALL COSTS

As a result of the complete negligence from the Northwood Reading branch, our sale took 6 months to go from accepted offer to completed! When we quoted the estate agents' own words back to them which proved they were lying, we had an extremely nasty response from them. AVOID AT ALL COSTS.

Val Β· 19 October 2021

1/5

Trustpilot

bad communication youll wait ages…

They left me waiting for a long while after sending all required documents and offering to put forward the full year rent forward, past my move out day for my last property, then rejected my application.

Jonny Β· 18 July 2023

5/5

Google

Northwood and Claire in particular were great, had interest in the property quickly and quick interest and offer!

Andy Β· 4 August 2024

5/5

Google

We had great service from Clare and the rest of the team when seeking our house. They were quick to respond to queries and helpful in moving the process along. Thanks.

Geoff Β· 18 November 2023

5/5

Google

Definitely recommend it very Nice people and also very quick response thank you very much

Shakar Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank you so much for leaving such a great review :)

5/5

Google

Sold our house and bought our new house through Bowes Mitchell and they were a pleasure to deal with. Made the whole process very easy, would definitely recommend

Louise Β· 17 June 2019

Agent replied Β· 15 June 2024

Thank you so much for taking out the time to leave us a review :) We wish you all the best in the future

5/5

Trustpilot

Excellent service

Very good service from Keisha lee help me get back in my property in no time I locked myself out and she provided excellent service and a locksmith was round in no time thank you very much excellent job thank you

Shaun Β· 31 January 2023

5/5

Google

Great service from Bowes Mitchell. Without a doubt specialists in the local area. My recent purchase was quick and smooth. Thank you to you all.

Wayne Β· 16 June 2020

Agent replied Β· 15 June 2024

Hi Wayne thanks for your kind words delighted we could help. Don't forget us when you decide to move on.

5/5

Google

Great Service, highly Recommend

Alexander Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you so much :)

1/5

Trustpilot

Asked me for a guarentor because I…

Asked me for a guarentor because I claim benefits which I can't provide and which is a ridiculous difficult request, but I'm sure they know that and thats why they ask. So in short they are bigoted and discriminate against people on benefits. How lovely

Joshua Β· 26 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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