1/5
TrustpilotAs a new landlord I have found the…
As a new landlord I have found the whole experience hard and no support.Slow to return emails if ever, seemed to expect me to sort problems so why am I paying them!!
Trusted Agent profile · Newcastle upon Tyne
Jan Forster High Heaton reviews in Newcastle upon Tyne
★★★★★
199 reviews across 2 platforms
159 Benton Road, High Heaton, Newcastle Upon Tyne, NE7 7DU, NE7 7DU
Jan Forster's office in Newcastle upon Tyne, at 159 Benton Road, is rated 3.7 out of 5 across 199 reviews on two platforms, including 112 Google reviews rated 4.2.
Reviews
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotIncompetent
Incompetent, unresponsive, useless .... lost for words as to how they remain in business
5/5
GoogleI can only recommend there service from pre sales valuation to progress updates during the sale looking forward to working with Jan forsters again in the near future.PositiveResponsiveness, Professionalism
5/5
GoogleGood Customer service and very professional. I am very thankful to Lauren at the High Heaton branch as she was really helpful during my transaction. I really appreciate.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEveryone we have come into contact with at Jan Forster have been extremely professional and helpful. Query's have always been answered promptly and with sensitivity. I would highly recommend.PositiveResponsiveness, Professionalism, Value
5/5
GoogleAlways easy to contact and quick to respond when required, by far the most knowledge of the local property market in my opinion.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLauren dealt with all queries professionally and promptly keeping us informed of the sale progression and chasing up all parties. A credit to the businessPositiveResponsiveness, Professionalism
4/5
GoogleLauren provided us with a super professional service, through a complicated sale and always with a human touch.
1/5
GoogleA really poor experience when I talk to Benton branch, Poor customer service and rude staff.
5/5
GoogleGreat experience with Jen. Answered all our questions, was very quick to sort all paperwork and respond to emails. Really clear on what was needed and when.
5/5
GoogleExcellent service, everyone we have dealt with has been lovely & helpful. Very happy with our choice to sell with this company.
5/5
TrustpilotExcellent customer service from staff…
Excellent customer service from staff at Low Fell branch - really went above and beyond to speed things along
5/5
GoogleExcellent experience when dealing with them for renting and purchase. Personal touch when dealing with clients and dedicated as always.PositiveResponsiveness, Professionalism
5/5
GoogleQuick and very efficient at marketing and selling our property. I would 100% recommend Jan Forster!!PositiveProfessionalism
5/5
GoogleWe have been very impressed with the kind and helpful way you have dealt with the sale of my house
5/5
GoogleFriendly staff, organised viewings efficiently. Kept in touch during the process.PositiveQuality, Professionalism, Value
5/5
GoogleVery helpful, very understanding, very nice to do business with, very efficient
5/5
GoogleFantastic pre-sale and very helpful with some post-sale issuesPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolutely amazing! Great communication from start to finish. Would highly recommend 👍 …
1/5
GoogleUseless staff. Dont bother to call you back.
5/5
GoogleVery helpful, thanks!
1/5
GooglePoor customer service, Never respond to enquiries
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Jan Forster High Heaton
How many reviews does Jan Forster High Heaton have?
Jan Forster's Newcastle upon Tyne office has 199 reviews across two platforms: 112 on Google, 87 on Trustpilot (across the whole business).
What is Jan Forster High Heaton's rating?
Jan Forster High Heaton is rated 3.7 out of 5 across all 199 reviews, and 4.2 out of 5 on Google from 112 reviews.
Where is Jan Forster's Newcastle upon Tyne office?
Jan Forster High Heaton, 159 Benton Road, High Heaton, Newcastle Upon Tyne, NE7 7DU, NE7 7DU.
