Trusted Agent profile

Andrew Craig reviews

4.4

★★★★★ Great

217 reviews across 3 platforms

171 High Street, Gosforth, Newcastle Upon Tyne NE3 1HE

Andrew Craig's Newcastle Upon Tyne office at 171 High Street is rated 4.4 out of 5 across 217 reviews on three platforms, including 80 Google reviews rated 4.8. The 128 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

80

Reviews on Google

This office

Yell logo

1.6 / 5

9

Reviews on Yell

This office

Trustpilot logo

128

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.

5/5

Google

Absolutely brilliant staff, went above and beyond for me while i moved with them. Cannot fault at all.

Emily · 16 April 2021

Agent replied · 11 December 2024

Hi Emily, that's great to hear! We really appreciate your review of our Gosforth team

5/5

Trustpilot

Erin's communication was great

Erin's communication was great, assisted with any questions i had.

Darren · 25 September 2024

5/5

Trustpilot

Outstanding

Thank you Andrew Craig for an outstanding service. My thanks go especially to Andrea Basham from the South Shields office for her wonderful advice and support throughout. She really went above and beyond and I cannot thank her enough. An amazing service, I'd recommend 100%.

Lisa · 27 January 2022

1/5

Trustpilot

Landlords and tenants please avoid…

Landlords and tenants please avoid These crooks.They don’t fix repairs they lie to landlords.They try and steel bonds and make up quotes

Shaun · 16 January 2024

5/5

Google

Found staff to be very friendly, informative and sold our house super fast! Would definitely recommend.

Peter · 16 April 2021

Agent replied · 11 December 2024

Thank you very much for your review and recommendations Peter, it is very much appreciated. Kind regards, Charlotte

5/5

Trustpilot

Fantastic Service in all aspects

Fantastic Service in all aspects I have used Andrew Craig to buy, rent and arrange my mortgage and in every area they have excelled in guiding me. Customer service and knowledge is first class. I would highly recommend their services to anyone

Nathan · 30 March 2022

5/5

Trustpilot

Alison Gadomski is a huge asset

Alison has had to deal with the horrendous sale of my property due to failings of solicitors on both sides but especially mine.She is a Trojan! She worked tirelessly and professionally for the whole ten months.She deserves a medal.

Ms · 9 June 2022

5/5

Google

I had a visit from valuer who was very knowledgeable and helpful. A few days later my house was on the market, then a few weeks later it was sold. Great all around service from Andrew Craig and the team.

Dean · 16 April 2022

1/5

Trustpilot

The worst letting agent in Sunderland

The worst letting agent in Sunderland. Very unprofessional and they try anything to withhold money back from your deposit, have tried numerous times to do so, terrible customer service and rude staff. They facilitate the landlord trying to get as much money as they can. Do yourself a favour and go elsewhere.

David · 1 May 2019

5/5

Trustpilot

Fantastic team at all Andrew Craig…

Fantastic team at all Andrew Craig branches, excellent communication, proactive, speedy and keep all parties in the loop! Excellent rapport and relationship with each of the sales progression team members makes the partnership I have with them in moving transactions forward smoothly and efficiently! I recommend 100%

Gita · 13 November 2020

5/5

Trustpilot

Approachable and professional

Approachable, professional and friendly, they are happy to update us regularly and have supported us through the process with a kind and helpful attitude throughout.

Andrea · 15 August 2023

5/5

Google

Fantastic professional and personal service throughout the whole selling process, Andrew Craig were there every step of the way right to the end. I can't praise them highly enough.

Sophie · 16 April 2023

5/5

Trustpilot

Sold my house really easily after the…

Sold my house really easily after the first sale fell through. It was re-marketed immediately and sold to the one of the first people to view it!

Andrew · 3 April 2023

5/5

Google

I have recently received a very professional and reliable service from both Andrew Craig and mortgage advisor Kathleen. I am a first time buyer and I was kept well informed throughout the process by all involved, I would definitely recommend to others.

Lois · 16 April 2021

5/5

Trustpilot

Excellent service provided

Excellent service provided. Very friendly and efficient.

Debbie · 28 June 2024

5/5

Trustpilot

Just sold my home through Andrew Craig

Just sold my home through Andrew Craig, had amazing service from Michelle and Beth which ensured the sale went through really smoothly despite issues with solicitors. Great service and would defo recommend! Thank you!

Davie · 29 April 2022

5/5

Trustpilot

Great customer service a few hiccups…

Great customer service a few hiccups but girls in Gosforth managed them brilliantly. Would def use you again. Thank you

ALISON · 16 August 2023

5/5

Trustpilot

Bought a house through the Low Fell…

Bought a house through the Low Fell office. Staff were really polite and efficient. Always answered any questions whether by phone or email. Would definetly recommend when buying a house.

Rochelle · 15 September 2022

5/5

Google

Lovely country walk round a peaceful lake. Car par shuts at 8pm at the minute in summer. Think car park is £2

Sarah · 16 April 2023

4/5

Google

Staff are friendly and professional and always quick to respond to queries. They kept us informed at every stage of our sale and had good knowledge of the local housing market.

Amanda · 16 April 2022

5/5

Google

Worked with Andrew Craig multiple times for sales and letting. Always very happy with service and price, they stay on top of things and add valuable insight beyond the operational aspects

Laurence · 16 April 2022

5/5

Google

Janet and all of the team at Andrew Craig were a delight to work with, very efficeint and really professional in their approach. Their very reasonable fee was worth every penny.

Simon · 16 April 2022

5/5

Google

From start to finish Andrew Craig were very professional and kept me up to date throughout the sale of my property. Excellent service.. would definitely recommend and will certainly be using them again in the future.

Alison · 16 April 2021

5/5

Trustpilot

Excellent communication from start to…

Excellent communication from start to finish during my house sale. The staff in the office were always responsive with any queries I had.

Emma · 20 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrew Craig's Google reviews

Questions about Andrew Craig

How many reviews does Andrew Craig have?

Andrew Craig's Newcastle Upon Tyne office has 217 reviews across three platforms: 80 on Google, 9 on Yell, 128 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Andrew Craig's rating?

Andrew Craig is rated 4.4 out of 5 across all 217 reviews, and 4.8 out of 5 on Google from 80 reviews, checked 9 October 2026.

Where is Andrew Craig's Newcastle Upon Tyne office?

Andrew Craig, 171 High Street, Gosforth, Newcastle Upon Tyne NE3 1HE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.