5/5
Absolutely brilliant staff, went above and beyond for me while i moved with them. Cannot fault at all.
Agent replied · 11 December 2024
Hi Emily, that's great to hear! We really appreciate your review of our Gosforth team
Trusted Agent profile
★★★★★
217 reviews across 3 platforms
171 High Street, Gosforth, Newcastle Upon Tyne NE3 1HE
Andrew Craig's Newcastle Upon Tyne office at 171 High Street is rated 4.4 out of 5 across 217 reviews on three platforms, including 80 Google reviews rated 4.8. The 128 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
Absolutely brilliant staff, went above and beyond for me while i moved with them. Cannot fault at all.
Hi Emily, that's great to hear! We really appreciate your review of our Gosforth team
5/5
Erin's communication was great
Erin's communication was great, assisted with any questions i had.
5/5
Outstanding
Thank you Andrew Craig for an outstanding service. My thanks go especially to Andrea Basham from the South Shields office for her wonderful advice and support throughout. She really went above and beyond and I cannot thank her enough. An amazing service, I'd recommend 100%.
1/5
Landlords and tenants please avoid…
Landlords and tenants please avoid These crooks.They don’t fix repairs they lie to landlords.They try and steel bonds and make up quotes
5/5
Found staff to be very friendly, informative and sold our house super fast! Would definitely recommend.
Thank you very much for your review and recommendations Peter, it is very much appreciated. Kind regards, Charlotte
5/5
Fantastic Service in all aspects
Fantastic Service in all aspects I have used Andrew Craig to buy, rent and arrange my mortgage and in every area they have excelled in guiding me. Customer service and knowledge is first class. I would highly recommend their services to anyone
5/5
Alison Gadomski is a huge asset
Alison has had to deal with the horrendous sale of my property due to failings of solicitors on both sides but especially mine.She is a Trojan! She worked tirelessly and professionally for the whole ten months.She deserves a medal.
5/5
I had a visit from valuer who was very knowledgeable and helpful. A few days later my house was on the market, then a few weeks later it was sold. Great all around service from Andrew Craig and the team.
1/5
The worst letting agent in Sunderland
The worst letting agent in Sunderland. Very unprofessional and they try anything to withhold money back from your deposit, have tried numerous times to do so, terrible customer service and rude staff. They facilitate the landlord trying to get as much money as they can. Do yourself a favour and go elsewhere.
5/5
Fantastic team at all Andrew Craig…
Fantastic team at all Andrew Craig branches, excellent communication, proactive, speedy and keep all parties in the loop! Excellent rapport and relationship with each of the sales progression team members makes the partnership I have with them in moving transactions forward smoothly and efficiently! I recommend 100%
5/5
Approachable and professional
Approachable, professional and friendly, they are happy to update us regularly and have supported us through the process with a kind and helpful attitude throughout.
5/5
Fantastic professional and personal service throughout the whole selling process, Andrew Craig were there every step of the way right to the end. I can't praise them highly enough.
5/5
Sold my house really easily after the…
Sold my house really easily after the first sale fell through. It was re-marketed immediately and sold to the one of the first people to view it!
5/5
I have recently received a very professional and reliable service from both Andrew Craig and mortgage advisor Kathleen. I am a first time buyer and I was kept well informed throughout the process by all involved, I would definitely recommend to others.
5/5
Excellent service provided
Excellent service provided. Very friendly and efficient.
5/5
Just sold my home through Andrew Craig
Just sold my home through Andrew Craig, had amazing service from Michelle and Beth which ensured the sale went through really smoothly despite issues with solicitors. Great service and would defo recommend! Thank you!
5/5
Great customer service a few hiccups…
Great customer service a few hiccups but girls in Gosforth managed them brilliantly. Would def use you again. Thank you
5/5
Bought a house through the Low Fell…
Bought a house through the Low Fell office. Staff were really polite and efficient. Always answered any questions whether by phone or email. Would definetly recommend when buying a house.
5/5
Lovely country walk round a peaceful lake. Car par shuts at 8pm at the minute in summer. Think car park is £2
4/5
Staff are friendly and professional and always quick to respond to queries. They kept us informed at every stage of our sale and had good knowledge of the local housing market.
5/5
Worked with Andrew Craig multiple times for sales and letting. Always very happy with service and price, they stay on top of things and add valuable insight beyond the operational aspects
5/5
Janet and all of the team at Andrew Craig were a delight to work with, very efficeint and really professional in their approach. Their very reasonable fee was worth every penny.
5/5
From start to finish Andrew Craig were very professional and kept me up to date throughout the sale of my property. Excellent service.. would definitely recommend and will certainly be using them again in the future.
5/5
Excellent communication from start to…
Excellent communication from start to finish during my house sale. The staff in the office were always responsive with any queries I had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrew Craig's Newcastle Upon Tyne office has 217 reviews across three platforms: 80 on Google, 9 on Yell, 128 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Andrew Craig is rated 4.4 out of 5 across all 217 reviews, and 4.8 out of 5 on Google from 80 reviews, checked 9 October 2026.
Andrew Craig, 171 High Street, Gosforth, Newcastle Upon Tyne NE3 1HE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.