5/5
GoogleWorked with Andrew Craig multiple times for sales and letting. Always very happy with service and price, they stay on top of things and add valuable insight beyond the operational aspects
Trusted Agent profile · Newcastle Upon Tyne
Andrew Craig Newcastle Upon Tyne reviews
★★★★★
220 reviews across 3 platforms
171 High Street, Gosforth, Newcastle Upon Tyne, NE3 1HE
Andrew Craig's office in Newcastle Upon Tyne, at 171 High Street, is rated 4.4 out of 5 across 220 reviews on three platforms, including 80 Google reviews rated 4.8.
Reviews
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
Google5/5
GoogleJanet and all of the team at Andrew Craig were a delight to work with, very efficeint and really professional in their approach. Their very reasonable fee was worth every penny.
5/5
GoogleFrom start to finish Andrew Craig were very professional and kept me up to date throughout the sale of my property. Excellent service.. would definitely recommend and will certainly be using them again in the future.
5/5
TrustpilotExcellent communication from start to…
Excellent communication from start to finish during my house sale. The staff in the office were always responsive with any queries I had.
5/5
GoogleExcellent service from all the staff at Andrew Craig. I wouldn't hesitate to recommend them. Good communication and very polite dealing with the whole process of selling my late Mother's house.
5/5
GoogleThe staff were brilliant, and went right out of their way to help me through the process. They were all patient, helpful and reassuring throughout.
1/5
TrustpilotCondescending and unhelpful throughout…
Condescending and unhelpful throughout process. Never use these again, do nothing for you once you have signed they’re not interested.
1/5
TrustpilotAvoid, go elsewhere.
They don't return your calls, make excuses when you chase them up and also make false statements to try and cover there inefficiencies.
5/5
GoogleGreat service from this estate agent who came out to value my home. Explained everything clearly and took time to research other properties in the area around pricing. Would highly recommend. X
2/5
YellOk until it came to getting our deposit back
Andrew Craig were pretty average letting agents until it came to get our deposit back and they tried to fleece us. It took 6 months to get it back via the Deposit Protection service
5/5
GoogleExcellent professional service and very friendly staff. Always there for you, and very responsive. A big thank you to you all can't recommend enough.
5/5
GoogleFriendly and helpful advice from knowledgeable staff made our time selling a stress free experience. Would highly recommend.
1/5
GoogleHung up on me at the start of a phone call when I was ringing in regards to a property I'm renting that they manage. Terrible service, feel let down
5/5
GoogleKept up to date with availability, so much so put an offer in which was accepted!
5/5
GoogleGreat estate agency. First class service. Friendly and supportive.
5/5
GoogleRating only, no written review.
5/5
GoogleVery knowledgeable and friendly team, great service
1/5
YellOnly gave 1 star as the option of half a star wasn't available
Will try anything rather than give you your full deposit back. Thank god for the deposit protection service.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much for your review Mike!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much Kyle for your review! It is much appreciated
5/5
TrustpilotGreat service helpful staff
Rating only, no written review.
5/5
GoogleRating only, no written review.
1/5
TrustpilotTerrible customer service
Rating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
