5/5
GoogleGreat communication throughout the process
Agent replied · 21 June 2024
Thanks M! All the best, SB Newcastle
Trusted Agent profile · Newcastle Under Lyme
Stephenson Browne Ltd Newcastle Under Lyme reviews
★★★★★
232 reviews across 3 platforms
56 Merrial Street, Newcastle Under Lyme, ST5 2AW
Stephenson Browne Ltd's office in Newcastle Under Lyme, at 56 Merrial Street, is rated 4.5 out of 5 across 232 reviews on three platforms, including 181 Google reviews rated 4.8.
Reviews
Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
Google5/5
GoogleThis review is long overdue as my computer skills were not up to it. The team who secured the sale of our house were good listeners & gave honest, useful advice at every stage. Two other agencies failed to find sufficient qualified buyers but Stephenson Browne were successful and we are now reaping the benefits of downsizing. Can't thank them enough.
5/5
FacebookSandbach branch were very helpful and considerate when I was in the market to rent a property back in 2012 and during the past 5 years this has continued to be the case. So, to Karen, Debbie and Sarah (and all the the other staff) THANK YOU. If I am in the market again, you'll be the first people I come to :-)
5/5
FacebookAlthough the service and levels of professionalism we received directly from all at SB was exceptional, It is a shame that we were all let down by the performance and service received from the local solicitors. We would definitely recommend SB - but would never get involved in a purchase or sale that include anyone dealing with this particular firm of solicitors!
5/5
GoogleThe sale hit a few obstacles as in buyers dropping out but everyone worked very hard to sort it all out. They were at the end of the phone at any time that I needed them. Very professional and reliable service. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleCalled to arrange a viewing on a house I'm really interested in. Answered numerous questions about finances amd position, and was told to expect a call back to arrange a viewing - couldn't arrange immediately because of Covid rules. No call received. House now listed online as having received asking price offer.
5/5
FacebookTheir reviews speak volumes. The most loveliest team I have ever had the pleasure of dealing with. The staff are so informative, accommodating and reassuring. Highly recommend Stephenson Browne to any prospective tenant and landlord. Not only are they local but they also provide exceptional customer service. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
5/5
TrustpilotPleasure to deal with
Pleasure to deal with Sharon from the rental department at Newcastle , lovely lady very professional and helpful in everyway.
5/5
GoogleUnfortunately, the home rental part of the office was closed on the Saturday I tried to visit. I did receive some great help from a member of staff from the property sales office.
5/5
TrustpilotRecommended
Rented a 1 bedroom flat from 2021 to 2023 in Stoke-On-Trent through Stephenson Browne. Efficient and professional agency, always easy to reach someone via phone or e-mail, never any hassle. Very good experience. Tom.
5/5
FacebookI recently used Stephenson Browne to purchase my first home and I would highly recommend them. Jayne in the Alsager office was brilliant, she really understood what I was looking for & although I missed out on what I thought was "the house", she found me my dream home & I could not be happier here! Thank you!
5/5
GoogleSuper proactive team who always answer calls and definitely helped to get the sale completed much more quickly than I expected. Professional and helpful at all times from initial valuation to completion. Would definitely deal with Stephenson Browne again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe staff in the Newcastle branch were extremely helpful whenever we called in about the sale of our property. Mark Tatton worked very hard on our behalf and got plenty of people to view the property. Everyone was friendly and easy to chat to. They kept us up to date with all that was happening. REG MOUNTFORD
5/5
GoogleBest estate agent around the area. Top professionalism.
Agent replied · 21 June 2024
Hello Monica, thank you for your positive review, we always aim to deliver exceptional customer service! If you ever need anything else from us, you know where we are.
5/5
FacebookThe whole team at the Newcastle brand were a dream to sell with. From start to finish they were extremely professional, approachable and understanding and went above and beyond what I believe to be an estate agents. Would 100% sell with them again and would recommend to anyone!
5/5
GoogleHad a very smooth and welcoming service to move into my let property. The team has dealt with all my questions immediately and satisfactorily. It was truly a pleasure to have gone through this process with this team. They were all very kind and helpful. Highly recommended. 5 stars
5/5
GoogleExcellent and friendly service from Mark & Jade and their team. Kept up to date and informed throughout. Recommended.
Agent replied · 21 June 2024
Thanks for your kind review.
5/5
GoogleWe would like to thank everyone at Stephenson Browne in Newcastle under Lyme for their excellent service. We dealt with the rental side of the business, as tenants, everything was dealt with efficiently and courteously. We can confidently recommend Stephenson Browne. Thank you for your friendliness and care.
1/5
TrustpilotAVOID AT ALL COSTS!!!
5/5
GoogleI have recently used Stephenson Browne Newcastle for a house sale, a house purchase and for lettings. In all dealings I have found the entire team to be professional, friendly and efficient. I will be doing business with them in the future and would highly recommend them.
5/5
GoogleThe lettings team at Stephenson Browne have been amazing over the last 2 years. No issue has been too big or small to be dealt with. I would HIGHLY recommend them if you need a rental property. Thanks for looking after me so well!
1/5
TrustpilotTotal waste of time how they are still…
Total waste of time how they are still trading I don’t know STAY AWAY FROM THESE COWBOYS
5/5
GoogleVery good approachable company
5/5
GoogleSelling your house for the first time can be a strange thing, you always hear good and bad things about estate agents and who on earth do you pick? The team at Stephenson Browne are amazing, i could not reccommend them enough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Stephenson Browne Ltd Newcastle Under Lyme
How many reviews does Stephenson Browne Ltd Newcastle Under Lyme have?
Stephenson Browne Ltd's Newcastle Under Lyme office has 232 reviews across three platforms: 181 on Google, 24 on Facebook, 27 on Trustpilot (across the whole business).
What is Stephenson Browne Ltd Newcastle Under Lyme's rating?
Stephenson Browne Ltd Newcastle Under Lyme is rated 4.5 out of 5 across all 232 reviews, and 4.8 out of 5 on Google from 181 reviews.
Where is Stephenson Browne Ltd's Newcastle Under Lyme office?
Stephenson Browne Ltd Newcastle Under Lyme, 56 Merrial Street, Newcastle Under Lyme, ST5 2AW.
