5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your 5 star review for the team at Heywoods! If you need any further help please contact us on 01782 617343.
Trusted Agent profile · Newcastle Under Lyme
Heywoods Newcastle Under Lyme reviews
★★★★★
437 reviews across 4 platforms
The Estate Offices Blackfriars Road, Newcastle Under Lyme, ST5 2EB
Heywoods's office in Newcastle Under Lyme, at The Estate Offices Blackfriars Road, is rated 4.5 out of 5 across 437 reviews on four platforms, including 374 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
374
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
3
Reviews on Yell
This office
59
Reviews on Trustpilot
This office
Awards
The Trusted Agent 2026 results for Heywoods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
Google1/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello and thank you for your feedback. I understand this review was published some time ago but I would like to reach out and apologise for the poor service you received. In October 2022, the business had a new owner and new management team who are very passionate about achieving long term success and providing quality customer care and customer service. As the new owner of the business, I would like to publicly apologise for any lacklustre service you may have received previously. I hope should you use our services again, you will recognise the improvements we have made. Should you wish to discuss any previous experiences further or if we can help you moving forward, please do not hesitate to contact us. It would be our pleasure to support you and have you back as a valued client. All The Best, Heywoods
1/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Hello and thank you for your feedback. I understand this review was published over 1 year ago but I would like to reach out and apologise for the poor service you received. In October 2022, the business had a new owner and new management team who are very passionate about achieving long term success and providing quality customer care and customer service. As the new owner of the business, I would like to publicly apologise for any lacklustre service you may have received previously. I hope should you use our services again, you will recognise the improvements we have made. Should you wish to discuss any previous experiences further or if we can help you moving forward, please do not hesitate to contact us. It would be our pleasure to support you and have you back as a valued client. All The Best, Heywoods
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your review! Thank you for using Heywoods
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Just now Thank you for your review! Thank you for using Heywoods
4/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Just now Thank you for your review! Thank you for using Heywoods
3/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your review! Thank you for using Heywoods
4/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Just now Thank you for your review! Thank you for using Heywoods
4/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your review! Thank you for using Heywoods
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Just now Thank you for your review! Thank you for using Heywoods
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Just now Thank you for your review! Thank you for using Heywoods
4/5
GoogleRating only, no written review.
Agent replied · 23 November 2024
Thank you for your review! Thank you for using Heywoods
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Heywoods Newcastle Under Lyme
How many reviews does Heywoods Newcastle Under Lyme have?
Heywoods's Newcastle Under Lyme office has 437 reviews across four platforms: 374 on Google, 1 on Facebook (across the whole business), 3 on Yell, 59 on Trustpilot.
What is Heywoods Newcastle Under Lyme's rating?
Heywoods Newcastle Under Lyme is rated 4.5 out of 5 across all 437 reviews, and 4.6 out of 5 on Google from 374 reviews.
Has Heywoods won any awards?
Yes. In The Trusted Agent 2026 awards: Heywoods, Newcastle Under Lyme won Gold.
Where is Heywoods's Newcastle Under Lyme office?
Heywoods Newcastle Under Lyme, The Estate Offices Blackfriars Road, Newcastle Under Lyme, ST5 2EB.
