5/5
TrustpilotBest PM EVER
Well merry Christmas Natalie... excellent and professional. So pleasant to speak to and a wonderful representative for BJB. Would highly recommend ***** stars
Trusted Agent profile · Newcastle Under Lyme
Butters John Bee Newcastle Under Lyme reviews
★★★★★
1,754 reviews across 2 platforms
36 High Street, Newcastle Under Lyme, ST5 1QL
Butters John Bee's office in Newcastle Under Lyme, at 36 High Street, is rated 4.4 out of 5 across 1,754 reviews on two platforms, including 681 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRebekka Gill Very professional and helpful
Excellent service on the Lettings side. Rebekka Gill and others that I have been dealing with were very informative, helpful, polite and professional.
5/5
TrustpilotI deal with Stacey quite regularly
I deal with Stacey quite regularly, she is very competent and efficient, always finds the answers for us and is a good communicator.
5/5
TrustpilotGreat service from Andy Pass
Great service from Andy Pass - very helpful and responsive, and dealt with my end of tenancy professionally and promptly. Many thanks !
4/5
TrustpilotVery helpful management
COVID-19, an absconded tenant and an incomplete contracting activity have conspired against us but Stacey has navigated us through some difficult times. Thank you.
5/5
TrustpilotBrilliant
Brilliant! Absolutely no complaints! Have been quick, helpful, polite and just in general everything you want from an estate agents! Would definitely use again!
5/5
TrustpilotVery polite and professional
Dealt with a lovely lady called natalie today and I cannot recommend their services enough! Would definitely recommend, very polite and professional.
5/5
TrustpilotCannot recommend these guys enough
Cannot recommend these guys enough, Stacey in particular will bend over backwards for you. Can’t thank you enough 5 starts all round.
5/5
TrustpilotWe work with Stacey on a regular basis…
We work with Stacey on a regular basis and she is very professional and always on hand to offer her services
5/5
TrustpilotHighly recommend to friends and family…
Highly recommend to friends and family following the service I received this week. Thorough and professional service provided by Natalie.
5/5
TrustpilotFive star service
Great service from Natalie very professional,and very pleasant thanx Butters John Bee,for excellent staff would highly recommend you x
5/5
TrustpilotFantastic!
Had a viewing with Hayley Poole, she was polite and knowledgable of the application process. Really friendly and would really recommend.
5/5
TrustpilotExcellent service from BJB!
Excellent service from BJB! House superbly presented and great service from Michael at Crewe office and the staff generally!
5/5
TrustpilotDealt with other Chelsea and Lydia both…
Dealt with other Chelsea and Lydia both were very helpful a tenant was found quickly and moved in promptly
5/5
TrustpilotStacey O'Hara 10/10
Stacey O'Hara always provides anexcellent service when dealing with my properties, a pleasure to talk to and very efficient
5/5
TrustpilotFantastic service always very…
Fantastic service always very professional property manager Stacey excellent to work with would definitely recommend to any landlord
5/5
TrustpilotBeen dealing with Stacy and there’s…
Been dealing with Stacy and there’s nothing I can fault, she goes the extra mile. Excellent service, very pleased.
5/5
TrustpilotBJB Lettings Wolverhampton
BJB Lettings WolverhamptonThanks to Elisha again on her excellent service on letting one of my properties in Wolverhampton.Great job!ThanksDave
5/5
TrustpilotHad a amazing experience on putting my…
Had a amazing experience on putting my flat up for rent..Thank you to grace for all your help
5/5
TrustpilotGreat service
Great service - really friendly and helpful. Always willing to go above and beyond! Highly recommend!
5/5
TrustpilotExcellent service from Andrew (Pass)
Excellent service from Andrew (Pass), resolved Central Heating problem for my tenant in the same day.
5/5
TrustpilotMolly farrelly
Spoke to molly today in property management thank you for your help,very professional but friendly!
5/5
TrustpilotEfficient service as always
Efficient service as always. I have used Luke to let my properties for a number of years
5/5
TrustpilotGreat service
Great service. They took time to listen, provide information and discuss options, providing advice and suggestions when appropriate
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Butters John Bee Newcastle Under Lyme
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
