Butters John Bee Newcastle Under Lyme reviews

★★★★★ 5/5

Google

Georgina was helpful, gave me loads of information on the auction process.

Pat · 16 April 2024

★★★★★ 5/5

Google

Would just like to say thank you to Stacey O Hara for her speedy response and willingness to help. Needed something urgent completed and was done within 24 hours and took personal responsibility for it.

Paul · 16 June 2022

★★★★★ 5/5

Google

The team at butters John bee were outstanding with the services provided. A big thank you to Kyle Mellor for the fantastic job he did. I would 100% recommend the services of butters John bee.

Joseph · 16 June 2022

★★★★★ 5/5

Trustpilot

Five star service as always

Five star service as always, I have been into the office a few times In search for a rental property, Elisha has always been so helpful and always with a smile! What a refreshing change to some other offices I’ve been too! Would highly recommend! Thank you Elisha!!

Natasha · 14 May 2019

★★★★★ 5/5

Trustpilot

Fantastic team

From the first time I met Bev I knew this estate agency was the one to work with. Honest and transparent from start to finish. Bev was great in explaining how the agency worked, marketing aspects and the photographs of the property and lay out were very professional. Stood out from other estate agents I had met, priot to selling my property. Emily was fantastic, regular communication via telephone and email, always keeping me updated with my house sale progression., even when things slowed down prior to completion, Emily got everything back on track and house sale completed. Thank you to a great team.

Marie · 2 May 2019

★★★★★ 5/5

Trustpilot

I have recently been sent on a 6 month…

I have recently been sent on a 6 month secondment with my company. I needed to quickly secure a 6 month rental property. Michael Ferris found one for me and dealt with everything quickly and efficiently. Nothing was to much trouble for him. Thanks Michael much appreciated

Dave · 11 October 2019

★★★★★ 5/5

Trustpilot

would definitely recommend.

Having used butters john bee several times in Telford I decided to use them also for the sale of my house in Wolverhampton. They have been very professional from day one. They informed me well in advance of intended viewings and kept me informed on a regular basis. They sold the house for me very quickly and have ensured that everything has been kept moving as smoothly as possible. I will definitely used them again and can highly recommend them. Particular thanks to Tim and Gheurdia for an excellent service.

Diane · 17 April 2019

★★★★★ 5/5

Trustpilot

Property Rental though Butters John Bee

We recently decided to rent our property through Butters John Bee and made contact with Lydia Monk. Throughout the whole process Lydia has been amazing, and extremely helpful and thorough. She has been available out of normal office hours and we have communicated via email / phone and Whats App. A tenant was secured quickly and efficiently despite the lockdown due to Covid 19.Highly recommended, with particular thanks to Lydia Monk who has gone the extra mile.

Chris · 16 June 2020

★★★★★ 5/5

Trustpilot

Great Staff & Great Service

Recently rented a property through BJB in Winsford. The level of service provided by Rebekka and Jenna was brilliant. They both made the entire process easily and care free, along with being there to answer any addition questions. Very happy in our new home - Thank You!

Mrs · 10 September 2019

★★★★★ 1/5

Trustpilot

AVOID!

Let 2 properties through BJBs and both times it was shambolic. This was back in 2020 and I'm still trying to untangle all the s**t they have left behind.They don't appear to keep clear records of rent being received, no organisation, don't have a clue when, and if tenants have left the property. If you complain, they don't care as long as they have received their payment. Totally unprofessional. Don't seem to know what is happening with the properties, except when they want their cash. Anyone looking to let through this company, avoid like the plague for your own sanity and peace of mind.Let me be clear, I have contacted BJBs on many many occasions to try and work with them to get the issues resolved. No action taken from their side to assist. We received a 'Without Prejudice' letter from Andy back in 2021 which didn't do anything to help my situation. Unfortunately I have had to take issues further now just because I need the situation resolving.

KC · 3 October 2022

★★★★★ 5/5

Google

Kristianne was very professional and knowledge at our valuation, would definitely recommend BJB

Cristina · 17 March 2024

★★★★★ 5/5

Trustpilot

I am looking to move into the area so…

I am looking to move into the area so called in the hope of discussing possible options. I spoke to Liz Thompson who was incredibly helpful with the advice and information given regarding the relocation process and how it works for a rental property.5 stars!!

Gina · 3 June 2020

★★★★★ 5/5

Google

Ryan was very polite. Thank you

Nalin · 24 July 2024

★★★★★ 5/5

Google

The exemplary service supplied by BJB remains consistent to this day. The professionalism is extremely noteworthy and an individual has little concerns. I found the dedicated, helpful and kind individuals I have had the pleasure of dealing with delightful. Today's experience was with a ,not only a sympathetic but brilliant individual who resolved the problem within the hour.StacyOhara was outstanding and a reason to continue dealings with the company. Many thanks.

Robert · 21 July 2023

★★★★★ 5/5

Google

Kris was very efficient and friendly. Full knowledge of the housing market and full of good advice.

Alison · 18 December 2023

★★★★★ 5/5

Google

Olivia was amazing showing me round a property. Professional yet friendly, truly an asset to the company.

Kayah · 18 December 2023

★★★★★ 5/5

Trustpilot

BJB helped me and my partner buy our…

BJB helped me and my partner buy our first house. Their communication was excellent as well as their support. Laura went out of her way to ensure the process ran as smoothly as possible from start to finish. A massive thank you from us!Hannah and Jake

Hannah · 18 December 2019

★★★★★ 5/5

Google

max was lovely and well spoken told us everything

Elaine · 12 September 2026

★★★★★ 5/5

Google

Stacey has been extremely helpful and professional in all communications i have had with her. Definitely would recommend.

Scoops · 18 November 2023

★★★★★ 5/5

Google

Kris is a Lovely lady, very helpful and informative. Well prepared

Emma · 16 April 2024

★★★★★ 5/5

Trustpilot

Butters John Bee Sandbach

This is the first time I've used BJB, and we were very impressed with the help and guidance we received from the Sandbach team, with special thanks to Natasha for whom nothing was too much trouble. Once again many thanks.

John · 10 July 2021

★★★★★ 5/5

Trustpilot

Friendly and professional

Richard was friendly and professional on the phone. He made me feel that he was really listening and taking on board what I was saying. He was happy to answer my questions and didn't try to rush me into making a decision. Great service so far!

CW · 13 November 2019

★★★★★ 5/5

Trustpilot

Butters John Bee lettings.

The staff at Butters John Bee have helped my wife and I, as landlords, to manage the challenges around letting our house in Biddulph. They have always been there when needed and provided excellent advice and assistance. Thanks to Stacey and Andy for being there.

Mike · 23 March 2020

★★★★★ 1/5

Trustpilot

Awful company that like withholding peoples money

Awful company. Overpaid my last months rent in my property. Alerted them straight away and was told they would look out for it and send it back as soon as it came in at the end of the day. 5 days later still wasn't back so I chased again. The woman on the phone says they actually didn't have my bank details and to email them. The email address she provided didn't even work! It is now 20 days since and I have chased multiple times only to be told it will be sent and accounts have been told the urgency, still everyday it is missed from their payroll. I just want my money back now! It would appear they like to withhold people's money from them. It is very worrying that an accounts department struggle to make even a bacs payment! Certainly not equipped to deal with large fees and houses in my opinion so would run for the hills if anyone was thinking of going with them! I feel for Claire who has kept chasing for me and getting nowhere, as she is the only one in the company who has bothered to even get back to me or chase. They have left me at the point now where I am assuming they are refusing to send me my money and will now have to take further action to retrieve it. Complaint will also be made to the ombudsman.

Dani · 22 October 2024