Trusted Agent profile · Newbury
★★★★★
265 reviews across 1 platform
Market Street, Newbury, RG14 5LX
Grainger's office in Newbury, at Market Street, is rated 2.2 out of 5 across 265 reviews on 1 platform.
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
5/5
TrustpilotValue
The first word that comes to mind with Grainger is VALUE. You get what you pay for with this company. Their ability to have a fully functional, interactive, and simplistic website is proof they are second to none in online purchasing.
1/5
Trustpilot-3 stars
-3 stars, ordered grating said I would rcv on 10/11, no show called them on the 15th, said it was shipping that day, no show called again same story shipping today! Horrible company with no respect for the customer.
5/5
TrustpilotGreat support and I can always find what I need
What a great website, it is well organised so I can easily and quickly find what I need every time. I love the resources section of the website, it is really informative and can point users in the right direction.
2/5
TrustpilotI do not recommend this store
I do not recommend this store. The purchase was shipped with almost a month delay. The tools I ordered are of good quality but I'd better order at another store.
1/5
TrustpilotPoor customer service
Poor customer service. Got an item different that what was pictured on their website, and they refused to provide refund. Will never buy again from them. They should be out of business.
1/5
TrustpilotI buy Cordless Chain Saw, Battery Amperage 5.0Ah
I buy:12 in, 20V, Battery Powered, Cordless Chain Saw, Battery Amperage 5.0AhThey ship me only battery.For cordless chain Saw i must wait and they dont know how long. :ounprofessional.
5/5
TrustpilotSuperb
I have placed numerious orders with Graingers since 1995. The item has always been exactly what is shown in their catalog and availiable exactly when they say. The catalog (on-line = print) is a great souce for research.
1/5
TrustpilotNever received my order
Never received my order, customer service isn't replying to any of my email, their order tracking/customer service email return an error.This company is a scam...
1/5
TrustpilotOrdered NEMA 14-50 receptacle
Ordered NEMA 14-50 receptacle. They shipped a heavily used item with lots of wear in unacceptable condition.
5/5
TrustpilotEasy to use
The site was very easy to navigate and I was able to purchase my product easily and quickly. I was also able to locate tabs for other products quickly which expedited my purchase. Great site!
5/5
TrustpilotWho needs a garage when there's Grainger?
The site is easy to navigate, the descriptions are informative, and the service is splendid. I've always enjoyed using Grainger for my product needs, and will continue to do so for years to come.
5/5
TrustpilotYou'd be hard pressed to find an easier way to order industrial equipment, products, and tools on the web
Found what I was looking for in seconds. With such a massive selection of product to choose from I didn't feel overwhelmed selecting the correct product for my needs. Clean and well structured site.
1/5
TrustpilotGrainger is over rated and over priced…
Grainger is over rated and over priced ! Same identical masks on their website at 35.00 I found fir 12.50 else where.
5/5
TrustpilotFantastic!
The Grainger website is very user friendly! Products are displayed clearly and in a very descriptive manner. Things are easy to find which is fantastic. Love the safety and green resources as well.
5/5
TrustpilotGreat Place
Have had many different companies but Grainger is the best! They always have what we need when we need it--online or a close store. We get it fast. Very friendly and helpful. Thanks!
5/5
TrustpilotExcellent customer service
The customer service at Grainger is the best I've ever experienced. They get you in contact with former workers in the field of the part you're asking about and are extremely helpful
4/5
TrustpilotSo easy, anyone can use it!
The new website is very clear and understandable. It is easy to navigate through when searching for products or services. Definately encourages me to shop through grainger for all my maintenance needs.
1/5
TrustpilotOver a week to ship 1 item
Over a week to ship 1 item, no tracking. Should've used Amazon. NEVER SHIPPED...WAS BACKORDERED AND NEVER RECEIVED NOTICE...FUXK THAT $hit. CANCELLED!
5/5
TrustpilotUser Friendly Website
Our engineers at Siemens always mention how easy it is to find the parts that they need on the website. The website is very user friendly and easy to navigate.
5/5
TrustpilotA website where you can get everything I may need, trust the pricing and the customer service provided.
I could literally spend hours on the site if I wanted to - it has everything I could possibly want, the site is well layed out and easy to navigate.
5/5
TrustpilotCan't go wrong with Granger.
Having dealt with them numerous times at various jobs I can say without a doubt that they are fast when delivering and we never had an issue with the merchandise.
5/5
TrustpilotGrainger
Great service and pretty much have any product you can think of. My company has been using them for the last 7 years, and have yet to have a problem.
1/5
TrustpilotVery bad experience ,rude costumer service …scam
Very bad experience ,rude costumer service,never trust this website never its a scam with a nice website.Be careful guys they are a professional Liars!!!!specialy the credit department
1/5
TrustpilotI given up on Grainger
Every time I go to Granger their prices are higher than the rest
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Grainger's Newbury office has 265 reviews across 1 platform: 265 on Trustpilot.
Grainger Newbury is rated 2.2 out of 5 across all 265 reviews.
Grainger Newbury, Market Street, Newbury, RG14 5LX.
