5/5
GoogleLauren - you're a star. Other parts of Chancellors would be well served by following your attitude, approach and assistance. Thanks for all your help - you made it easy when occasionally, it wasn't.
Trusted Agent profile · Newbury · Berkshire
Verified
Chancellors Newbury reviews
★★★★★
1,034 reviews across 3 platforms
45 Northbrook Street, Newbury, Berkshire, RG14 1DT
Part of Chancellors, see every office.
Chancellors's office in Newbury, Berkshire, at 45 Northbrook Street, is rated 4.4 out of 5 across 1,034 reviews on three platforms, including 680 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
680
Reviews on Google
This office
353
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
Google5/5
FacebookI would like to say what a fantastic service and help we had from Keylen Wilson. A special thank you for replaying and solving any problems so quick. Many Thanks for excellent work.
5/5
GoogleVery happy with the service I receive at Chancellors. They have already successfully sold one property for me and are now working on another. Would thoroughly recommend them
5/5
GoogleI recently used chancellors to help me buy my first house. Lawrence had great knowledge of the house and surrounding area his communication throughout the purchase was fantastic.
5/5
FacebookI contacted Chancellors about property viewings and was attended to promptly and found it very easy to get across my requirements. I found the staff friendly and very professional throughout.
5/5
FacebookIsabella Jakovljevic. Always polite helpful. Follows up all queries. Prompt replies. Never much trouble to help. Always checks afterwards to make sure everything is ok. An asset to your company.
5/5
FacebookExcellent service from Isabelle Jakovljevic , thank you very much! I felt well informed at all times and confident that any issues would be resolved swiftly. As indeed they were.
4/5
GoogleVery happy with the service. All the staff are helpful and friendly. I will recommend chancellors to my other friends who are looking for houses in Newbury.
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
FacebookIt was a pleasure to work with Sophie Taylor. She is very helpful in every stage of process. She is polite, quick responds, and patient. Thanks very much!
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
5/5
FacebookGreat customer service all round! I spoke to a Mr. Wayne Ryan who was very polite and showed intention to help me through everything I needed to know.
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
5/5
FacebookThey help to buy our first home 4 years ago and it went so well and smoothly. Thank you. Looking forward to buying our next home �
1/5
Facebooknot very good so far , hardly any viewings ....how can ypu charge such a high price for nothing ....had to viewings myself ....disappointing
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
1/5
FacebookNon stop calls and we have not even contacted them. Would NEVER use or recommend. Stop. Calling or we will take action!
1/5
FacebookBeen trying to view a commercial property for 2 months now and chancellors dont seem at all proactive No calls retuned, no emails even read.
5/5
GoogleThey are quite professional and proactive
5/5
FacebookVery helpful service from Danny Dickison and Anita Pidgeon in particular. Quick to respond to emails and easily accessible over the phone. Thanks!
1/5
FacebookTerrible service as a landlord. Tenants haven't paid rent and Chancellors have refused to respond to my emails.
5/5
FacebookHave had an excellent level of service from Casey Gramson of South East Property Management who is alwyas reactive and reliable.
4/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Newbury
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
