5/5
FacebookIt was a pleasure to work with Sophie Taylor. She is very helpful in every stage of process. She is polite, quick responds, and patient. Thanks very much!
Trusted Agent profile · Newbury, Berkshire
Verified
Chancellors Newbury reviews
★★★★★
1,034 reviews across 3 platforms
45 Northbrook Street, Newbury, Berkshire, RG14 1DT
Part of Chancellors, see every office.
Chancellors's office in Newbury, Berkshire, at 45 Northbrook Street, is rated 4.4 out of 5 across 1,034 reviews on three platforms, including 680 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
680
Reviews on Google
This office
353
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
Facebook5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
5/5
FacebookGreat customer service all round! I spoke to a Mr. Wayne Ryan who was very polite and showed intention to help me through everything I needed to know.
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
5/5
FacebookThey help to buy our first home 4 years ago and it went so well and smoothly. Thank you. Looking forward to buying our next home �
1/5
Facebooknot very good so far , hardly any viewings ....how can ypu charge such a high price for nothing ....had to viewings myself ....disappointing
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
1/5
FacebookNon stop calls and we have not even contacted them. Would NEVER use or recommend. Stop. Calling or we will take action!
1/5
FacebookBeen trying to view a commercial property for 2 months now and chancellors dont seem at all proactive No calls retuned, no emails even read.
5/5
GoogleThey are quite professional and proactive
5/5
FacebookVery helpful service from Danny Dickison and Anita Pidgeon in particular. Quick to respond to emails and easily accessible over the phone. Thanks!
1/5
FacebookTerrible service as a landlord. Tenants haven't paid rent and Chancellors have refused to respond to my emails.
5/5
FacebookHave had an excellent level of service from Casey Gramson of South East Property Management who is alwyas reactive and reliable.
4/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleThe team at Newbury certainly understand the market, property sold before the "For Sale" sign went up. Fantastic.
5/5
GoogleJosh o'brien has been fantastic. Great service, and credit to your organisation. A pleasure to deal with.
5/5
FacebookJust had a phone call with Luke Hathaway and he was very helpful and friendly too! Would definitely recommend.
5/5
FacebookVery helpful on the phone to me . As I’m looking for a new home for my parents .
1/5
FacebookVery poor communication and service. Terrible expensive experience. Will never recommend them specially the management service. Waste of money!!!
1/5
FacebookSICK AND TIRED OF HEMEL HEMPSTEAD CHANCELLORS SPAMMING ME WITH PHONE CALLS ABOUT OUR PROPERTY BEING FOR SALE
5/5
FacebookExcellent service from Samuel Hall from the Richmond branch. Efficient, helpful and moved things along quickly. Really impressed.
5/5
GoogleJosh o'brien has been fantastic. Great service, and credit to your organisation. A pleasure to deal with.
5/5
FacebookRecommendation for Madeleine Hare : a very thoughtful and prompt and courteous adviser - highly recommended
5/5
FacebookFantastic service received from Chancellors estate agent especially from Simon Butt. Keep up the good work.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Newbury
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
