5/5
FacebookHad a conversation with Lee about my requirements for a flat in Finchley. He was really helpful and knowledgeable and made the whole process really easy.
Agent replied
Lee Brenton
Trusted Agent profile · Newbury · Berkshire
Verified
Chancellors Newbury reviews
★★★★★
1,041 reviews across 3 platforms
45 Northbrook Street, Newbury, Berkshire, RG14 1DT
Part of Chancellors, see every office.
Chancellors's office in Newbury, Berkshire, at 45 Northbrook Street, is rated 4.4 out of 5 across 1,041 reviews on three platforms, including 687 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
687
Reviews on Google
This office
353
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
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Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
Facebook5/5
FacebookFrancesca has recently been appointed as my Estate Manager. She has been excellent so far and managed my house issues with efficiency and respect. Many Thanks.
Agent replied
Thank you very much!
5/5
GoogleAppreciate especially to Lauren Moorcroft for her great support and fast response!
Agent replied · 29 July 2023
Hi Josie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
FacebookTreat landlords and tenants equally.. My friend has been waiting on his deposit return for a month. Absolute horror show of a business
Agent replied
Hi Sarah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your friend to contact us via directors@chancellors.co.uk Many thanks.
5/5
GoogleAfter trying to sell our house with different two estate agens we have been approched by Caroline Florence from Chancellors. We've been so impressed by her professional advise and enthusiasm and within a couple of weeks we sold our house and agreed to purchase another house (with Chancellors as well). They have helpful, highly proactive and efficient team.
5/5
GoogleA huge thank you to Mr Declan Hartigan who made the renting of my house so easy. He has been so helpful and kind with me and, as I am Italian and this is my first time in England, he showed me extra patience and extra helpfulness. I am very grateful to Mr Declan Hartigan, 5 stars agent!
5/5
GoogleVery professional service. Lawrence Charles was extremely helpful and thorough. Highly rated.
5/5
FacebookIt was nice talking with Lee Brenton who was very helpful. He managed to book few views of the properties in a short time. Thank you
Agent replied
Thank you very much! Good luck!
5/5
FacebookLaura at Llandrindod was really helpful in our enquiry for a property....
5/5
GoogleVery professional service. Lawrence Charles was extremely helpful and thorough. Highly rated.
5/5
GoogleA well deserved 5 stars to Georgia and the lettings team at Chancellors. Georgia quickly understood our needs and was in regular phone and email contact with us to suggest different properties and viewings. In the end we needed to move quite quickly which she and her colleagues helped us to do. I would highly recommend Chancellors.
5/5
FacebookJoanna Mawson has been very good - prompt, helpful and professional
5/5
FacebookRichard Partridge is truly professional with great support from Jessica Kendall
5/5
FacebookThanks Sian for all your help, great customer care. Will definitely return.
1/5
FacebookSteer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Agent replied
Yep me too, shocking service will not recommend them at all
5/5
FacebookThank you Paul Folley for your help today & support.
5/5
GoogleGreat advice was given and it helped me a lot.
Agent replied · 29 July 2023
Thank you for leaving us this great review Luftar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleThe agent was courteous, polite and knowledgeable.
Agent replied · 29 July 2023
Hi Oli, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery profession team and had a very smooth journey
Agent replied · 29 July 2023
Thank you for leaving us this great review Anil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Agent replied
Thank you for your kind comments!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Agent replied
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
GoogleFast response and good information given
Agent replied · 29 July 2023
Hi Huw, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleThe team at Chancellors responded to my initial query very quickly, and we agreed terms to proceed the same day. Within 24 Hours my property was photographed and being actively marketed, and they found me an excellent tenant very quickly. I will certainly use them again, and would be happy to recommend them.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Newbury
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to Chancellors and up to three other top-rated agents near Newbury.
