Trusted Agent profile · Newbury · Berkshire
Verified
★★★★★
1,041 reviews across 3 platforms
45 Northbrook Street, Newbury, Berkshire, RG14 1DT
Part of Chancellors, see every office.
Chancellors's office in Newbury, Berkshire, at 45 Northbrook Street, is rated 4.4 out of 5 across 1,041 reviews on three platforms, including 687 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
687
Reviews on Google
This office
353
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
Tell us what you need and we'll pass your enquiry to Chancellors and up to three other top-rated agents near Newbury.
Want every enquiry from this page to come to you only? Upgrade to View Agents
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
5/5
GoogleHad the pleasure in having Luke show us around a property in Newbury recently Very impressed with the complete knowledge of The young man Of the local area and the property A credit to the company
Hi Carl, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
1/5
GoogleCold calling scammers I don't recommend these people
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleWe were given all the necessary information and our queries were clarified to satisfaction.
Hi Elvis, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
4/5
GoogleI had a lovely phone conversation with Amy, she was very knowledgeable and accommodating. I'm hoping to have more conversations during my house hunting.
Hi Helen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleAfter trying out various estate agents over the years, Chancellors really were on another level. Although I'm sure our property was on the small side when compared with the rest of their portfolio, the team showed a consistent dedication to getting the best price for us. The marketing of our flat was superb and the viewings were handled in a systematic and structured way. We had an offer within two weeks! Highly recommended.
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
5/5
GoogleGreat customer service, the culture of Chancellors 😉. Giving equal opportunity …
Thank you for leaving us this great review Priscilla, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleFriendly and punctual
Thank you for leaving us this great review, we will be sure to pass this feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleLawrence led the sale and was very professional throughout. Luke was always on hand to support to. Thanks to the team.
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
GoogleTheir service is good And also keep to time
Thank you for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe spoke with Lauren who was very efficient and organised and helped us find a rental property which was suitable for us.
Hi Lara, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleHelpful, kept in touch and provided all the information I needed in a timely manner
Thank you Tony for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe were nervous about finding a flat in a short space of time, but Declan made the process very easy.
5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
5/5
FacebookId like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
Tell us what you need and we'll pass your enquiry to Chancellors and up to three other top-rated agents near Newbury.
