Trusted Agent profile · Newbury
Verified
★★★★★
194 reviews across 2 platforms
27-35 London Road, Newbury, RG14 1JL
Part of Belvoir, see every office.
Belvoir's office in Newbury, at 27-35 London Road, is rated 4.8 out of 5 across 194 reviews on two platforms, including 188 Google reviews rated 4.8.
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
5/5
GoogleI can’t thank Belvoir enough, we had a boiler malfunction on Tuesday during the snow, being heavily pregnant and having a poorly 5 year old at home Belvoir came to my rescue. Within minutes we had a solution to the problem, within 20 minutes the technician was fixing it! This isn’t the first time Belvoir have come to our rescue!! A big thank you to all of the staff especially Tracy and Lauren!! An excellent agency to let through!! 😀 Thank you!
5/5
GoogleI give 5 * for the following reasons. I found Julie very efficient in getting back to me with requests; even offered to go out of her way in order for me to view out of usual hours. I have dealt with many estate agents in Newbury with absolutely no luck, majority of properties offered did not suit my needs. So ongoing search for around a year. I found everyone from the team at Belvoir Newbury helpful and had a can do, want to attitude. Let has been agreed with no issues and help with referencing. Picked up keys and could not be happier. They even had a new fridge fitted without me even requesting, this was after I had already agreed. So above and beyond! I’m a more than happy and will update as the relationship between myself and Belvoir continues :D thank you all so much! 5****
5/5
GoogleBelvoir Newbury have been a pleasure to view with. Being honest and not pushy and for once a lettings agent who do not treat tenants as invalids or were never stuck up nor rude towards any of our requests ! Tim and Julie were ever so helpful and professional and wanted the best for us as tenants. If I could rate them any higher I would. If you are selling or renting I would strongly suggest committing to these guys as they will not let you down. Thank you for everything you have done for myself and my partner and for having faith in us even when we were struggling to see it ourselves. Thank you again.
5/5
GoogleBelvoir Newbury took over managing the rental on the property we are currently renting and I have to say what a fantastic company they are. Julie in lettings is just brilliant, She has gone above and beyond to answer anything I have asked ( and I do ask a lot ) and has made my husband and I so relaxed and at ease. Julie is kind, professional and just lovely to deal with so thank you Julie for just being wonderful to us. My husband also met Tim when we first made the decision to move out of our house and we have nothing but praise for him too. If I ever decide to move out again I would go to Belvoir first and foremost, even just to deal with Julie again. So thank you very much for everything you have done for us! From Becky Withers and family :-)
5/5
GoogleI have recently rented a property through Belvoir. I must say I was surprised at the speedy process for the rental application. Helen was very professional and quickly responded to any queries I had. I have been very impressed with them!
5/5
GoogleWe are extremely grateful for Tim's efforts and support throughout the transaction. He was responsive, forward thinking and went above and beyond to make sure things ran as smoothly as possible. Thank you Tim!PositiveResponsiveness, Professionalism
Thanks so much for taking the time to write a review Petia. There was a bit of a mess at the bottom of the chain, but we found a way through! I hope you're enjoying your lovely new home, and I'm really looking forward to seeing what you do with it.
5/5
allAgentsIn recent months my wife and
In recent months my wife and I have been dealing with a member of Belvoir in Newbury, who has treated us with due care and attention at all times. Tracy Kalina, has always responded in a friendly and professional manner when ever we have had cause for concern for the well being of the tennant and our property. We would just like to show our appreciation by saying a Big Thank you to Tracy!
5/5
allAgents"In recent months my wife and..."
In recent months my wife and I have been dealing with a member of Belvoir in Newbury, who has treated us with due care and attention at all times. Tracy Kalina, has always responded in a friendly and professional manner when ever we have had cause for concern for the well being of the tennant and our property. We would just like to show our appreciation by saying a Big Thank you to Tracy!
5/5
GoogleBelvoir have proved to be wonderfully responsive to both ourselves as landlords and our tenant. We couldn't recommend them more highly, especially Anne Marie Lynch who is always on top of every issue and communicates speedily. Well done and thank you
Thank you very much for taking the time to share your experience. We particularly enjoy working for people like you who care deeply about their tenants and property.
5/5
GoogleAs a Landlord I received outstanding service from Tim and his team at Belvoir Newbury. They let my 3 properties within a week and fourth one has had multiple viewings waiting for right tenants. They are very professional and courteous and whats most important is that they are surrounded by other professional teams whether it's Pix for the properties or whether it's Inventory taking. Overall very satisfied with the service and will use again. George
5/5
GoogleBelvoir Newbury marketed our property for us. Excellent, professional and responsive service. Photography, 360 virtual tour and attention detail therein, a cut above other listings in the area. I am in no doubt it went a long way to generating much of the interest we had in our property. If you are looking to make your property stand out from the bunch, I thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJulie in lettings has been an absolute star, she has gone above and beyond her duties and has made our first ever rental experience as stress fee as possible. We highly recommend having a chat with Julie if you are considering renting in the local area, she will look after you. All the staff at Belvoir Newbury are friendly, helpful and have always got a smile. Thank you all for your continued help.
5/5
GoogleBelvoir Lettings have been extremely professional from the moment I first enquired about a property and every step of the way since. Any issues I’ve had in the property Tracy Kalina has responded straight away to sort them out, Tracy is very kind and professional and gets the issues sorted as soon as she can. Would highly recommend Belvoir lettings.PositiveResponsiveness, Professionalism
5/5
GoogleTim and his team at Belvoir have been a fantastic help to me as a new first time landlord over the past 3 years, their impartial advice has been of great benefit and value and they are always available to rectify any issues that have arisen and give me peace of mind. Can't rate them highly enough !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been working with Belvoir to provide accommodation for our team working in the area. It was a pleasure to work with Becca, Anne-Marie and Tracy from this branch. They have been very flexible to our requirements, professional in their approach and offered outstanding levels of customer service. I would highly recommend getting in touch with them for any letting requirements in Newbury!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe team at Belvoir! have been exemplary. The best service, and lovely people to deal with. Everything was made clear and easy which has made the whole process very straightforward. I would happily recommend them to others! :-)
5/5
GoogleA brilliant service all round. I recently rented a property managed by Belvoir Newbury. It went really well from start to finish thanks to the excellent staff.PositiveProfessionalism
Thank you, it's been a pleasure.
5/5
GoogleTim and his team have been extremely helpful and professional in the letting my property. They are always quick to respond to any issues and I would highly recommend them to anyone!
Thanks Scott, it's a pleasure working with you.
1/5
GoogleAvoid! Tim was unpleasant to deal with and unhelpful, and threw unexpected ridiculous charges at us on multiple occasions which we did not pay, but he will try it anyway! Strongly advise avoiding Belvoir!
Thanks for your review, but it would be more accurate to say that we arranged an early termination for you - free of charge - and then had to apply for deductions from your deposit because of the damage you left in what was a brand new flat when you moved in.
5/5
GoogleThe whole team at Belvoir were excellent. Helen showed us the property and explained everything. Once our offer was accepted she along with Tracy and Anne-Marie were always on hand throughout the process. Any issues were dealt with immediately and we couldn't have been happier with the whole experience!!
5/5
GoogleI am new to being a tenant and have been impressed by Helen and the team at Belvoir Newbury. Professional, friendly and helpful they have all helped to make the experience a good one
5/5
GoogleTracy took me from being a not very happy bunny with my previous tenancy arrangements to being very happily surprised with both herself and Belvoir. From start to finish Tracy was responsive (even some contacts by immediate return!!), professional throughout and made the "admin" for the Tenancy quite an enjoyable experience. 5 star service.....PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just completed on our sale through Belvoir, and the team were extremely professional, communicative and their progression team were amazing. Thank you all at Belvoir.
Thanks Rowan, it was great working with you. Hope we can help again in the future.
5/5
GoogleAnne-Marie was a fantastic property agent and went above and beyond for me during my contract with Belvoir. The customer service has been exceptional and I couldn’t be more grateful to have had such a good experience with Belvoir. Will 100% be recommending you. Thank you Anne-Marie!
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