1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for bringing this to our attention. If you could email us at complianceresidential@sequencehome.co.uk with more information we’d be glad to investigate further.
Trusted Agent profile · New Malden
Barnard Marcus New Malden reviews
★★★★★
729 reviews across 2 platforms
46-48, High Street, New Malden, KT3 4EZ
Barnard Marcus's office in New Malden, at 46-48, is rated 3.1 out of 5 across 729 reviews on two platforms, including 243 Google reviews rated 4.5.
Reviews
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
Google5/5
GoogleThe New Malden branch's staffs are nice and helpful, the purchasing process was smooth.PositiveProfessionalism
1/5
TrustpilotLost £1200, stay clear
Lost £1200 as their seller accepted another offer after I progressed. Second time dealing with Barnard Marcus and second tome something has gone wrong.
5/5
GoogleOverall had a really good experience with Barnard Gardens. We sold and bought with them - completing within 4 months.
5/5
TrustpilotFantastic service provided by Wintana…
Fantastic service provided by Wintana Arayafrom wallington branch to find a tenant for my studio flat . I am really pleased Quick , efficient and dedicated
5/5
Googleprofessional service and advise from Desmond, very quick response and smooth trade.
5/5
TrustpilotI am very thankful for supporting and…
I am very thankful for supporting and helping to this agency. The people are very kindly and friendly. Thanks a lot Darinka and Evgeni! Regards
1/5
TrustpilotAbsolutely usless
Absolutely usless. Would never recommend them.
1/5
TrustpilotAbsolute unprofessional bunch of people…
Absolute unprofessional bunch of people trying to do state agency business. I had wasted so much of my time with them.
5/5
GoogleBArnard Marcus kept me up to date with my purchase and I found all the staff very helpful. Thank you
1/5
TrustpilotStaff driving around in company cars…
Staff driving around in company cars speeding and over taking you. Really professional!
1/5
TrustpilotAvoid for your own sanity
Just avoid, for both property management and when looking to sell.. Save yourselves the anxiety.
1/5
GoogleRating only, no written review.
Agent replied · 27 December 2025
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotKeep well away from the NEW MALDEN…
Keep well away from the NEW MALDEN branch. Just think twice before using them.
1/5
TrustpilotImpossible to contact
Impossible to contact ! Using any means !
1/5
TrustpilotAvoid if you can!!
Avoid if you can!!!
1/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you for leaving us your superb 5* review and recommendation Megan Jeffery. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
Googlevery helpful people
Agent replied · 16 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
1/5
TrustpilotHi everyone,
1/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotPrompt service and quick response time
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thanks for the 5* review! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotGreat service
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Barnard Marcus New Malden
How many reviews does Barnard Marcus New Malden have?
Barnard Marcus's New Malden office has 729 reviews across two platforms: 243 on Google, 486 on Trustpilot (across the whole business).
What is Barnard Marcus New Malden's rating?
Barnard Marcus New Malden is rated 3.1 out of 5 across all 729 reviews, and 4.5 out of 5 on Google from 243 reviews.
Where is Barnard Marcus's New Malden office?
Barnard Marcus New Malden, 46-48, High Street, New Malden, KT3 4EZ.
