1/5
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Trusted Agent profile · New Malden
Barnard Marcus New Malden reviews
★★★★★
729 reviews across 2 platforms
46-48, High Street, New Malden, KT3 4EZ
Barnard Marcus's office in New Malden, at 46-48, is rated 3.1 out of 5 across 729 reviews on two platforms, including 243 Google reviews rated 4.5.
Reviews
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotWish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
5/5
GoogleThank you guys for all the help and guide through the process to get the keys
5/5
GoogleBarnard Marcus are working hard on my behalf in a difficult market and difficult economic times.
1/5
TrustpilotLied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
2/5
TrustpilotUnprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
GoogleExcellent, professional service. Suzanne from this branch was incredibly helpful in my house search, answering all of my many questions and giving lots of helpful advice. Would recommend without hesitation.PositiveQuality, Professionalism
5/5
TrustpilotHelped me rent out my flat and found…
Helped me rent out my flat and found great tenants!
5/5
TrustpilotBrilliant customer service
Brilliant customer service, gave me everything I needed to know.
1/5
GooglePoorly managed & disjointed in house teams. Sale came within minutes of collapse only held together by our independent solicitor & sales negotiator who stepped up as no management available.
5/5
GoogleOverall very good experience with Barnard Marcus. Suzanne Seeley did a fantastic job and ensured the entire process was seamless whilst remaining helpful and professional throughout. Would recommend!PositiveResponsiveness, Professionalism, Value
1/5
TrustpilotThe most unprofessional people
The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them
5/5
TrustpilotExcellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
1/5
TrustpilotVery unprofessional staff
Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.
1/5
TrustpilotOne of the most stupidest agency ever
One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend
5/5
GoogleA great and helpful team! Top of the range
4/5
TrustpilotWe didn't end up going for the house…
We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive
1/5
TrustpilotBad bad bad
Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse
1/5
TrustpilotThese guys don't even deserve a star
These guys don't even deserve a star. Terrible service and they will always try and find a way to leech money off you. Used them for a year, never again.
5/5
GoogleExcellent customer service from all the members of the agency, especially from Suzanne Seeley, who had the delegation of our request. Immediate response in every customer's query. Honest and reliable.
1/5
TrustpilotGood luck trying to get any kind of…
Good luck trying to get any kind of communication out of these people, or any kind of service in viewing properties if you don't use their brokerage services.
1/5
Trustpilotavoid these people
avoid these people. they overcharged me by £1176, although they admitted that they had overcharged me i am still trying to get my money back two months later
1/5
TrustpilotThe worst customer service ever
The worst customer service ever. Just trying to get rid of you with the “ill email you the details later”. And never do.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Barnard Marcus New Malden
How many reviews does Barnard Marcus New Malden have?
Barnard Marcus's New Malden office has 729 reviews across two platforms: 243 on Google, 486 on Trustpilot (across the whole business).
What is Barnard Marcus New Malden's rating?
Barnard Marcus New Malden is rated 3.1 out of 5 across all 729 reviews, and 4.5 out of 5 on Google from 243 reviews.
Where is Barnard Marcus's New Malden office?
Barnard Marcus New Malden, 46-48, High Street, New Malden, KT3 4EZ.
