Trusted Agent profile
★★★★★
113 reviews across 2 platforms
Queensway House, 11 Queensway, New Milton, BH25 5NR, New Forest BH25 5NR
Retirement Homesearch's New Forest office at Queensway House is rated 4.8 out of 5 across 113 reviews on two platforms, including 1 Google review rated 5.0. Checked 9 October 2026.
Every review we hold for the New Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotCharlotte was quick to respond & resolve queries!
Charlotte has always got back to us quickly when we’ve had questions & helped things run smoothly. She’s friendly & put us at ease during the selling process. Great experience.
Hi Cheryle, thank you for your review and sharing your experience with Charlotte. If you need anything else, please let us know. Best wishes!
5/5
TrustpilotRetirement Homesearch the best way to advertise your retirement property
Retirement Homesearch have been very good at getting people to see the property.The on line feedback system is excellent and the summary of intetest is very helpful.
Hi Viv, thank you for your feedback. It's lovely to hear that you've found our online feedback system helpful and you've had interest in your property. Should you have any questions, please let us know.
5/5
TrustpilotFriendly
Friendly, and helpful customer service, contacting them was easy and follow-up to enquiries dealt with promptly.A reliable service that I could trust.I would recommend them to anyone.
Hi Teresa, thank you for your positive review. We're delighted to read that you found it easy to contact us and you would recommend us to others. Wishing you all the best!
5/5
TrustpilotMandy Bolwell superb
Professional,organised, efficient, driven and committed. 5 words and 5 stars to describe Mandy Bolwell, a superb ambassador for the brand of retirement homesearch. Very highly recommended.
Hi there, thank you for sharing your experience with Mandy. It's lovely to hear that you consider her as a brand ambassador for us. Wishing you all the best!
1/5
TrustpilotSales Progressor or Sales updater?
I recently used Retirement Homesearch and sadly had a very disappointing experience overall. The sales negotiator Mandy at the start was excellent, prompt, professional and really supportive, which gave me confidence initially.
5/5
TrustpilotA new chapter
A new chapter. From start to finish, everything went smoothly. Always someone at the end of the phone for guidance with the whole process.
Hi Caroline, we really appreciate you taking the time to leave a review and wish you all the best for the future!
5/5
TrustpilotLovely to talk to
Lovely to talk toAlways helped me in what I wanted to knowKnowledgeable with a friendly approach
Hi Hogan, thank you for the five star review. We appreciate the support and wish you all the best.
5/5
TrustpilotExcellent service
Excellent service, very detailed, excellent updates, not sure about the ease of using their online portal so switched to email instead. Would highly recommend and use again myself
Hi Lori, thank you taking the time to leave a review. We're happy to hear that you found our service excellent and take on board your feedback around our online portal. Should you need anything else, please do not hesitate to get in touch.
5/5
TrustpilotVery helpful
Quick and speedy responses to my questions of which there were many! Very clear and helpful
Hi William, thank you for your review. We're happy to hear that you found the team quick to answer any questions you had. Should you need anymore help, please do get back in touch.
5/5
TrustpilotAll of the staff at Retirement…
All of the staff at Retirement Homesearch, have been very helpful across the team
5/5
TrustpilotRegular communication regarding sales…
Regular communication regarding sales progress.Good support throughout.Charlotte Harvey did a great job
Hi Danny, we really appreciate your review and letting us know that Charlotte has been supportive throughout the sales process. If you have any other queries, please do let us know.
5/5
TrustpilotExcellent service I couldn’t fault…
Excellent service I couldn’t fault Mandy she was brilliant .
Hi John, thank you for taking the time to leave a review for Mandy. We'll make sure to share this with her. Best wishes!
5/5
TrustpilotRachel has always been very informative…
Rachel has always been very informative and polite.
Hi Jennifer, thank you for sharing your experience with Rachel. We're happy to hear it's been a positive one. If you need anything else, please do reach out to Rachel and the team.
5/5
TrustpilotVery efficient
Hi Mr Mcdonald It's great to hear that Retirement Homesearch were so efficient and that you were motivated to leave a 5 star review! Thank you so much!
5/5
TrustpilotVery good initial service
Rating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Retirement Homesearch's New Forest office has 113 reviews across two platforms: 1 on Google, 112 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Retirement Homesearch North England and Scotland is rated 4.8 out of 5 across all 113 reviews, and 5.0 out of 5 on Google from 1 reviews, checked 9 October 2026.
Retirement Homesearch North England and Scotland, Queensway House, 11 Queensway, New Milton, BH25 5NR, New Forest BH25 5NR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.