Mann Totton Sales reviews in New Forest

★★★★★ 5/5

Google

Popped in one afternoon to have a quick nose , Chris approached and was fantastic. Sold us a great house with so much potential and a fantastic first family home. After choosing a house we dealt with Samantha the mortgage advisor and once again Sam went above and beyond with Not just doing her job and getting the best deal but we had so much trouble with solicitors and Sam went above and beyond to get it sorted 10/10

Robert · 27 October 2019

★★★★★ 5/5

Trustpilot

Mann Estate agents in Ashford were…

Mann Estate agents in Ashford were amazing from start to finishCarlton who has been professional and friendly from the startI have been really impressed with the service and positive experience shown by Tony and Carlton who worked extremely hard to help me get the right property and tenancy agreement for meThey kept me up to date throughout the whole process and the turn around fromviewing to moving in was incredible and I Can’t thank them enough for all their efforts Thanks again

Hayley · 10 January 2024

★★★★★ 5/5

Google

Emily Draper made such a difference to my moving experience and I can't thank her enough. My house move, with a young child, was the result of a relationship breakdown and the kindness and profressionalism she showed me at such a difficult time was so very appreciated. Thank you Emily x

Pippa · 26 October 2023

★★★★★ 1/5

Trustpilot

Worst estate agent (£1200 not refunded)

Worst estate agent, whole company is full of scam (its mortgage advice, solicitor panel). They have taken advance payment of £399 for solicitor search and £798 for mortgage for my potential buy. Later the seller pulled from process and I have asked for refund, but they are not refunding my money. This is worst company in the UK to deal with property, mortgage, solicitor panel.

YR · 6 March 2026

★★★★★ 5/5

Google

I have just completed our house buying from Mann Totton. I absolutely couldn’t fault the team whatsoever. Jack Proudley was fantastic, giving us updated multiple times a week to keep us in the loop on a complicated transaction, Chris Parnell took over Jack’s updates while he was away and I am sure my house buying process would have been 10 times more stressful if they were not there to help me. Thank you so much

Ellen · 27 October 2019

★★★★★ 5/5

Trustpilot

Hi my name is Anthony ubogu

Hi my name is Anthony ubogu, I recently was almost made homeless, I went to almost all local lettings agency in thanet kent but they were very rude an very unpleasant, then a friend referred me to mann in margate kent, ANDRw cherry and his partner where so helpfull and very very professional and incredibly helpful BIG BIG THANK YOU TO YOU BOTH. MANY THANKS

Ubogu · 11 February 2026

★★★★★ 5/5

Google

I can highly recommend the Lettings team at Mann in Totton, they provide an excellent service and are a pleasure to deal with. They were tasked with finding a tenant for our property and from the very first phone call with Rose I was impressed with the professionalism and friendliness of the office. Emily dealt with the search and did a brilliant job from start to finish. She gave us frequent updates, answered our many questions and she conducted the whole process smoothly and efficiently. We will definitely use them again.

Fiona · 8 August 2024

★★★★★ 5/5

Trustpilot

A flat with wheelchair access.

I used Mann Lettings when I was looking for a flat to rent in the Margate area. I use a wheelchair so I needed a flat with access. With the help of Andy from the Margate office I found a place! Then Sue Sanders from the management team helped with the contracts and all the other problems with moving house. The whole experience has been easy and the team from Mann have made it easy and hassle free. On a scale of 1 to 5 I'd give the a 6 !

Paul · 3 September 2025

★★★★★ 5/5

Google

Great service from start to finish with Mann Totton. Emily and Laura from the lettings team were incredibly helpful throughout the process and made sure that the move was simple, and all of my questions were promptly answered. Thanks again!

Morgan · 17 November 2025

★★★★★ 5/5

Google

Many thanks to Chris, Mak & the rest of the team who have delivered a beautiful home that we are very happy with. Great service to meet us at short notice and then were always easy to reach and communicate with throughout. Highly recommended.

Rob · 26 October 2023

★★★★★ 1/5

Trustpilot

Horrible experience as tenants

Horrible experience as tenants. Multiple issues beginning from ignoring maintenance requests as tenants to not responding to emails regarding deposit return after tenancy. Even ignored our request for more information regarding extending the tenancy - proceeded to act as if not inquired and upon questioning why, they said that we should've made a request. The agency doesn't communicate between each other and does not provide timely responses to emails and completely ignores questions asked through their website. As tenants cannot really choose the agency, a warning to landlords that the agency is highly incompetent

Sam · 25 July 2025

★★★★★ 5/5

Trustpilot

Morgan Knott

I had the pleasure of being assisted by Morgan Knott, and she has been by far the most helpful and supportive person I’ve encountered during the house-hunting process. She is prompt, thorough, and incredibly easy to talk to, which made the entire experience smooth and stress-free. Morgan goes above and beyond to provide clear guidance and support every step of the way. I highly recommend her to anyone looking for a reliable and dedicated estate agent.

Suman · 1 September 2025

★★★★★ 5/5

Google

I would like to say a massive thank you for the professional effort for what they have done for me, I could not fight them enough for their work effort very appreciated

Martin · 17 December 2025

★★★★★ 5/5

Google

Had a great experience with Josh and Chris from the Mann Totton office. Josh was really communicative and kept me in the loop with progress all the way through the buying process. Would highly recommend - thank you!

Kirstin · 22 April 2025

★★★★★ 5/5

Trustpilot

I am writing this review of Morgan…

I am writing this review of Morgan Knott, who is an Estate Agent for Mann Countrywide. Morgan showed me around a property a few months ago, and I thought she was knowledgeable about the market and had good ideas about potential property renovation. She was also a good communicator in my opinion, so I was always clear how likely my bids were to be successful, and what the thoughts of the vendor were. Good job!

Ryan · 15 August 2025

★★★★★ 5/5

Trustpilot

Very good service overall

Very good service overall. The team were professional, friendly, and efficient throughout the process. A mention to the manager, Jamie, who was extremely helpful, approachable, and always happy to answer questions and explain things clearly. Communication was good and any small delays were handled well. Overall, a very positive experience and I would recommend Mann Countrywide.

George · 1 February 2026

★★★★★ 4/5

Google

They were the company dealing from the landlord side. In general, the agent was very polite and helpful with some specific request I had. However, everything was done in a rush and nobody explained me any basic thing I needed to know about the fuctioning of the house. They also didn´t inspect the house that was properly cleaned before I amoved in and professional cleaning was stated in the contract so it looked that they don´t want to invest much time in making sure the landlords also comply with the agreements made.

Veronica · 29 January 2024

★★★★★ 1/5

Google

Mak is terrible. Lied to us from day one and said chain was complete when it wasn’t. Just posted our keys through the door a day late and ran away so that we couldn’t confront him

Becky · 26 October 2023

★★★★★ 1/5

Trustpilot

Absolutely disappointed and regretting…

Absolutely disappointed and regretting I chose MANN woolwich , Victoria wasn’t supportive and helpful at all, I rented a house 3 weeks ago, when I went in there was no hot water at all. Been chasing and going to the agency in woolwich every day and until today there is still not hot water in the property. Never ever trust them especially Victoria. I can’t believe that in 21st century I need to use kettle to have shower . Thank you @mannwoolwich

Lina · 28 July 2022

★★★★★ 5/5

Google

I am currently renting a flat through this Agency and it was my first time finding a płace through an Agency. The process was very stressful because of the various documents and references that had to be collected, however big thanks goes out to Emily Draper who was guiding mine and my partner’s process all the way through, she was very patient with us and our endless questions, gave us pointers whenever we would hit a “speed bump” of sorts and most importantly remained in contact throughout the entire process. If you are looking for some property through this agency, you’d be extra lucky if Emily ends up being the one you’d be working with through the process.

Olga · 30 November 2023

★★★★★ 5/5

Google

All the viewings we had with Mann were professional and shared lots of information to help us make our decision. Then when we found the perfect home they helped make the process as stress free and went above what our other estate agent was doing. They also provided a lovely box of treats to celebrate our moving day.

Faye · 25 December 2024

★★★★★ 1/5

Trustpilot

Do not ever use Mann (North End…

Do not ever use Mann (North End especially) this estate agent is without a doubt the worst agent ever!!! Full of lies, bad advice and unprofessional. Avoid at all cost.

MATT · 22 July 2026

★★★★★ 1/5

Trustpilot

Truly Awful Experience

I know that estate agents have a generally bad reputation but Mann & Co South Croydon branch take the biscuit! We dealt with Eve when we were trying to purchase a flat & it was an awful experience! On viewing the flat it looked reasonable inside and we were told all it needed was a lick of paint and there were no major problems but when we got our survey done it indicated that basically the flat is uninhabitable due to damp that is so bad it is a potential health hazard and the owner had tried to cover it up with paint and hardboard so it did look reasonable to lay people like us.What a dirty trick by the owner! Walls were in danger of falling down and there were many other serious problems.I am disgusted that we never had an inkling about the bad state of the flat before the survey due to the cover up job by the owner. I am not saying that Eve or the agents were in any way complicit in the cover up or even aware of it ,nor am I saying she tried to knowingly mislead us about the condition of the property and maybe she was not aware of the bad condition of the flat herself,however,this hardly inspires confidence in the agents and she should have known! If she did know about the condition of the property then I think she was acting illegally in not informing us about all the serious problems ,but of course that would be hard to prove.It is a definite loophole in the law which is ripe for exploitation by dishonest agents. We will never have anything to do with Mann again.It would seem that these agents don’t give a damn about buyers or the condition of a property and just want to rush a sale through so they can get their big fat fee. Buyers beware! They may not be acting illegally but I would question their ethics,or lack of,especially as they had told us there were no serious problems and it is no wonder that estate agents have such a terrible reputation.Also they refused to take the property off the market after the offer had been accepted by the owner which left us in danger of being gazumped.They just don’t seem to care about gazumping.Judging by all the other bad reviews many people have had a terrible experience with Mann & Co and I would advise you to avoid this dodgy bunch like the plague,it was a truly awful experience! There should be laws to protect the buyer and prevent the wasted time and money on solicitor and survey fees when you are forced to pull out of a sale due to a less than honest owner covering up the bad condition of a property which is only revealed by an expensive survey.Agents should be forced to check the condition of a property and inform buyers if there are major problems,unfortunately it seems you can’t rely on some agents to do this (certainly not Mann & Co) and legislation is needed.

David · 9 June 2022

★★★★★ 5/5

Google

Jack and the team at Mann & Co in Totton were really helpful from start to finish. It's never an easy process buying a house but Jack kept me up to speed all the way through the process and we were able to go through the buying process in a very short space of time. I can highly recommend them.

Kathryn · 27 October 2019