Strongvox Nether Stowey reviews

★★★★★ 5/5

Trustpilot

Come see for yourself and don't let bad reviews put you off!

Myself and my wife recently purchased a four bed property from Strongvox in Wedmore and can honestly say I cant rate them highly enough. I didn't read any reviews for the company prior to moving in and glad I didn't as it seems like with most review sites only the bad experiences ever seem to get written as everyone else is busy enjoying there new home. We are super happy with the build quality of our new home and the finish is exceptional. We have been here 4 months now and they have gone over and beyond with and snagging issues which we had and they were all tiny things which you expect in any new home. We have got to no lots of the other new residents and haven't heard any bad feedback.If there is one thing I would suggest to Strongvox and any other new build companies is to spend more time making the garden more useable! Ours wasn't very good (We didn't mind as we planned on getting a landscape company in anyway) but for the cost of the houses I would expect a more useable garden. Way to much top soil under the grass! Please don't let reviews put you off! Come take a look at the houses for yourself and look at the quality! You won't be disappointed!

Alex · 8 March 2021

★★★★★ 1/5

Trustpilot

Horrendous company

Horrendous company. Half the houses in our estate have had major structural issues, Strongvox will try and wash their hands of it, so many issues with sub standard work from the word go.How these houses were ever signed off in the first place we don't know. Gable walls falling down, coping stones falling, all on houses less than 9 years old. come and visit Cossington estate to see for yourself if your thinking of buying a strongvox home.Customer service is appalling from the directors right down to first point of contact on the phone. Disgusting company. DO NOT BUY. Customer

Paul · 6 March 2021

★★★★★ 4/5

Trustpilot

Much improved!

I have previously reviewed this company and stated that their customer service was not up to standard and that the snagging list was far too long and unacceptable. I believe in giving people a chance to put things right and in fairness they have been trying hard to do this in a challenging environment with Covid. Lets hope this continues and final issue are resolved. Much improved well doneUpdate, I do believe that the Customer Service team are doing there best and communication is massively improved

Nick · 1 March 2021

★★★★★ 5/5

Trustpilot

Strongvox, strong values. Our experience of buying at Jubilee Gardens, Banwell.

From the moment we drove into the site at Jubilee Gardens, we knew we had found somewhere special. This was then confirmed when we met Kate and Laura, the sales staff who showed us around what is now our new home. Throughout the whole process of buying, we felt supported and understood by Kate and Laura. With regards to the site, since moving in, we have noticed how much Dominic the site manager cares about the build quality, site appearance and takes a genuine pride in all he does that is greatly appreciated by ourselves. Josh has supported us with rectifying a very small and minor snagging list in a timely and polite manner. We can't thank the whole team enough for everything they have done and continue to do.

Christina · 21 March 2024

★★★★★ 3/5

Google

We have been promised that the plants to replaced at the front of our home will happen next week. After three months of such reassurance I am not convinced. Plants that are not hardy died in February. Always there is an excuse to early, to …

Matthew · 16 April 2024

★★★★★ 5/5

Trustpilot

Excellent service

We purchased a property from Strongvox at their development in Wellington 2 years ago. We were very pleased with the excellent quality and attention to detail of our property. The customer journey was fantastic and the sales team were very patient as we had some hiccups with our mortgage.Any snags we had were dealt with very efficiently by the wonderful customer care department.The overall experience of buying a Strongvox home was very pleasant and stress free.

Rob · 9 March 2021

★★★★★ 5/5

Trustpilot

We have recently moved onto Wedmore…

We have recently moved onto Wedmore Grange, and we have found both the staff Kate, Laura and Site Manager Dom really great to deal with, they are extremely helpful especially dealing with any queries or problems that arise. The initial welcome pack was excellent, and the quality is proving to be equally as good especially as we have purchased new builds before and this is not always the case. Angie & Paul

Mr · 11 November 2021

★★★★★ 2/5

Trustpilot

Unfinished roads at the Wedmore site why ?

Could anyone from the strongbox team please tell me when the roads in our development will be tarmacked this is a straight forward question so can I please have a straight forward answer as to when ? And why it has not been done ?

John · 7 April 2024

★★★★★ 5/5

Trustpilot

We have recently moved onto Wedmore…

We have recently moved onto Wedmore Grange, and we have found both the staff Kate, Laura and Site Manager Dom really great to deal with, they are extremely helpful especially dealing with any queries or problems that arise.The initial welcome pack was excellent, and the quality is proving to be equally as good especially as we have purchased new builds before and this is not always the case. Angie & Paul

Mr · 11 November 2021

★★★★★ 5/5

Trustpilot

Exceptional Service !

Bought my house nearly 2 years ago, my door broke it was fixed within 24 hours ! Exceptional Service !

Paula · 4 April 2025

★★★★★ 5/5

Trustpilot

The importance of Customer service

Sebastian has restore our faith in Strongvox. He is experienced and always does his best work, as the face of customer service he is professional but also friendly and approachable. Strongvox has been true to its word with all the work they have said they would do and have done it to a high standard.

Paula · 27 June 2023

★★★★★ 5/5

Trustpilot

I moved into a Strongvox detached 3…

I moved into a Strongvox detached 3 bedroom house on their Longfield Drive development in Wedmore in August 2020. I have renovated and built houses in the past and it was a pleasure to move into a new house where I didn't have to anything apart from move in. The Strongvox team at Wedmore have been extremely helpful, even repairing damage caused by my removal men and my own sloppy parking.

Chris · 11 March 2021

★★★★★ 2/5

Google

Bought our house in July 2021 in sanford very pleased with house but have had a few issues went 4 months without a hob had 3 visits to repair in the end had a new one now we have been 6 weeks without a shower just seem to go round in circles trying to get it done no one wants to sort it

Jim · 21 June 2022

★★★★★ 5/5

Trustpilot

We love our home on Wedmore Grange

We love our home on Wedmore Grange. There are snagging issues, which is natural given the complexity of a new build home and the number of different tradespeople who work on them. Every problem we have raised with customer care has been resolved, albeit we just have to wait patiently.

Jason · 22 August 2023

★★★★★ 1/5

Google

BEWARE - TERRIBLE AFTER CARE This is our 3rd new build property and the worse experience we have had. We bought a property in Sandford, North Somerset - on a wet day you will spot our house …

Francesca · 16 April 2024

★★★★★ 5/5

Trustpilot

Strongvox , Wedmore

My family and I moved into a Strongvox new build in October last year and we are thrilled with the quality, attention to detail and space of the property - it’s really been a great move . Only one minor issue when we moved in and once reported , somebody came the very next morning to sort it out . I would definitely recommend them .

Ed · 23 March 2021

★★★★★ 2/5

Google

I really nice house. But the longer you settle in we find more problems. It does tend to feel that after the first initial setting in period it's hard to get problems rectified. Not the fault of the on site team, it seems they are …

Ian · 16 April 2023

★★★★★ 5/5

Trustpilot

Strongvox Homes - Excellent Service

Having recently moved in to a new build in Wedmore, the entire Strongvox Team have been fantastic and so helpful. From Kate in the Sales Team, to Chris and Dom heading up the site and all the tradesman who have shared the expertise as I have settled in to my first home.... I couldn't have had a better experience. Thank you.

Cassie · 6 May 2021

★★★★★ 5/5

Trustpilot

Highly recommended

We own one of the 4 bedroom homes in Wedmore and we are really happy with it. The build quality is excellent and any (minor) issues have been seen to straight away. All of the people that we have dealt with have been really friendly and professional. I would highly recommend Strongvox to anyone looking to buy a new build property.

Stuart · 8 March 2021

★★★★★ 1/5

Google

House sale was pushed very hard by Stongvox. So much is wrong with the house that couldn't be identified within the allowed first 7 days. After that, you are on your own, Strongvox really don't care. In the last month the boiler has shut …

Ian · 16 April 2023

★★★★★ 3/5

Trustpilot

If you are going to state that "we will…

If you are going to state that "we will pass this report to customer care and ask them to contact you" It would be good customer service if they actually did? Still no contact after I wrote the initial review?

Nick · 27 April 2023

★★★★★ 5/5

Trustpilot

First home purchase

We bought our first home from Strongvox and are so happy. The process from reservation to completion was smooth and communicated well throughout. The house was immaculate with very few and minor snagging which have been responded to quickly and efficiently. We love our new Strongvox home and are very happy here!

Nicole · 3 May 2021

★★★★★ 5/5

Trustpilot

The house is lovely of course

The house is lovely of course! The service from Strongvox site manager Tom very attentive. Hayley, sales manager was professional dedication personified and so friendly and helpful, ensuring the smooth running of the process. An excellent experience.

Mrs · 23 December 2022

★★★★★ 3/5

Google

No a brilliant website, difficult to find meaningful information, much to generic especially when looking at specific building sites. Hope the information they said they would send me is more specific.

Trevor · 21 June 2023