5/5
GoogleThank you so much for helping us buy are lovely home! We appreciate your professional, efficient and friendly service!
Trusted Agent profile · Neston
Constables Neston reviews
★★★★★
150 reviews across 2 platforms
21 High Street, Neston, CH64 9TZ
Constables's office in Neston, at 21 High Street, is rated 4.4 out of 5 across 150 reviews on two platforms, including 143 Google reviews rated 4.5.
Reviews
Every review we hold for the Neston office, from every platform, shown as written. First names only.
Google1/5
GoogleVery poor service, constantly giving lip service to keep you quiet for a short amount of time. Not returning phone calls, not answering emails. Steve and Jamie are always really happy to fob you off, they’re quite happy to blame others for delays, faults and poor service. If you’re a vendor, avoid these as they will ruin any sales for yourself with a stand-off and cold approach to any potential buyer. Lack of updates have seen us hundreds of pounds out of pockets - told we had to exchange within 3 months...15 months and 3 new and paid applications down the line and the deal is still not ready. Glad to have moved on and escaped.
5/5
GoogleWe have been very happy with the service we have received from Constables since renting from early September. We can only really speak for Sam as we have not had any dealings with others in the team. She has always responded to queries and emails promptly and been most courteous at all times. The only issue is with the central heating system which is still causing problems but Sam has tried her best to sort the problems and is on the case. Some of the delay has been as a result of waiting for permission from the landlord to go ahead, something which is beyond sam's control. Overall, we cannot fault the service we are personally receiving from Constables.
5/5
GoogleAs landlords we have used Constables Estate Agents for many years now and I would have no hesitation to recommend them. They have always found us excellent tenants and obviously vet the clients extremely well as we have never had any problems once the properties have been let out. I have always found the staff to be most courteous and efficient and always happy to be flexible with out of hours viewings etc. We have a property coming on the market very soon and we will not be looking any further than Constables to market it for us.
5/5
GoogleI have recently rented from constables Estate agents. They are honest, professional and very friendly. They made the rental procress very easy and nothing was to much trouble for them. If anything needed repairing, they were very active and repairs were done very quickly. I really recommend them. What a great estate agents.
5/5
GoogleConstables have been managing my property for a decade. I live a considerable distance away so it is important to me to have a reliable, responsive and professional team to handle everything for me. I would not hesitate to highly recommend them and wholeheartedly thank the team for their excellent continued service. If you are looking for property management services - look no further.
1/5
Trustpilot2 contact requests through Rightmove
2 contact requests through Rightmove, one direct..... Nothing !! Not impressed !! Property gone
5/5
GoogleWhat can I say? I only have praise for them. They supported me as a relocating buyer through a protracted sale. I don't know how I would have coped without losing the plot had it not been for Sharon in particular. She was my rock! Thank you Constables.
5/5
GoogleWe have a number of properties in the area that we have been renting out for the past twenty years. I have used many estate agents in the area. This is the first one that actually did what was requested. All staff were efficient and polite.
5/5
GoogleConstables were recommended to me by a family member when i decided to put my late mother's property on the market. The service provided was efficient and proffesional from start to finish sharon couldent of been more helpful especially after the first sale fell through. She was prompt to get intouch with relevent information and helped every thing go smoothly. 👍PositiveResponsiveness, Professionalism
5/5
GoogleI have had a great experience with Constables Letting team this year. When renting out my properties as a new landlord, Sam has dealt with the whole process and has made it a stress-free experience. Her expertise and vast experience have been invaluable to me. A highly professional, responsive and friendly team who go above and beyond!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have rented 2 properties in the past 2 years from Constables. Steve, Sam, Sharon and Nicky have always been more than helpful over this time and any queries/ issues have always been dealt with promptly and professionally. I would not hesitate to recommend Constables as a superb Estate Agent to anyone wanting to rent in the area.PositiveProfessionalism
5/5
GoogleThis could’ve been the most stressful time of my life so far but Constables looked after throughout the whole purchase process. I couldn’t fault them and they kept me sane throughout! I couldn’t recommend them enough!
4/5
GoogleGood service and sold the house with little hassle. I would use again
5/5
GoogleExcellent service from Constables. Very helpful . Dealt with Sam in particular and nothing was too much trouble. Would recommend
5/5
GoogleWe have used Constables for over 10 years in buying, selling and renting capacities, and have found them to be absolutely brilliant .Enthusiastic, professional, consciencious and diligent We cannot recommend them highly enough! Nothing is too much trouble for them and you can rest easy knowing they will always have your best interests as their priority. Outstanding!!!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleShe was amazing from start to finish, professional, so friendly and committed to getting the best for her clients.
5/5
GoogleI found Constables a great estate agent to deal with. Emails are answered quickly and efficiently, staff are really friendly whilst still professional. I’ve been really happy with the viewings and negotiations etc. Would totally recommend Constables in Neston.
5/5
GoogleYou know straight away when you meet the team (Sam / Nicky) you are dealing with professional people who you can trust. They take the stress out of being a Landlord and letting a property. Would I recommend them…….you bet. 100% positive so far. Thanks allPositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotThey are a great estate agent
They are a great estate agent, very helpful and sold my house for a good price.
1/5
GoogleMy partner contacted Constables on 2 occasions to be told they were awaiting dates/times for viewings. On contacting them for a third time, he was told it was under offer. Clearly no one could be bothered to contact him even though we are in a really strong position as buyers. Great first impression..not.
5/5
GoogleThe team at Constables are extremely professional. Sam and Nicki have helped and guided me as a new landlord; I have felt reassured that my property is in safe hands. They are friendly and approachable, and have given me invaluable advise throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe are long term tenants with Constables. All our contact with them has been positive; everyone is really helpful, communication is great, and any repairs or issues have always been dealt with quickly. We are very happy with the service provided by Constables.PositiveResponsiveness, Professionalism
5/5
GoogleGreat customer service from beginning to end! Friendly approachable staff always kept me up to date.
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