5/5
GoogleThey made sale of my house very smooth and with no complications definitely would use again
Trusted Agent profile · Neston
Constables Neston reviews
★★★★★
150 reviews across 2 platforms
21 High Street, Neston, CH64 9TZ
Constables's office in Neston, at 21 High Street, is rated 4.4 out of 5 across 150 reviews on two platforms, including 143 Google reviews rated 4.5.
Reviews
Every review we hold for the Neston office, from every platform, shown as written. First names only.
Google1/5
GoogleFrom a renters point of view poor service, very slow when things need doing, even our neighbours had to ring up to complain about gutters etc. At times unprofessional over emails (offering things that hadn't even been discussed with the landlord yet, using incorrect names, even used lol to sign off). Would try to steer clear .
5/5
GoogleEfficient, professional service. Very easy process with this estate agent, from Steve doing the initial valuation to Jamie who dealt with the viewings and sale of the property. Would highly recommend.
5/5
GoogleCouldn't have been more helpful and informative during the process of my purchasing my new home. All the team went above and beyond to help and advise such a novice as me in this field. Many thanks to all.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleExcellent - very knowledgable of the Neston area and associated market rates. Timely, and well-handled, digital marketing and management of house viewing. Good communication throughout the whole process. Big thank you to Constables for making the house sale process so easy!
5/5
GoogleNot only is Constables agency responsive to my needs as a landlord who lives a considerable distance from my properties, they're also proactive in dealing with upcoming issues. I find this service invaluable and recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRented a bungalow through Constables for 18 months. I found the staff to be very attentive, and would always get answers to my queries in good time. Managed to get a few issues sorted quickly too, which just made my stay at the bungalow that little more pleasant. I wouldn't hesitate in recommending them.
5/5
GoogleConstables are always great to deal with whenever we have any issues at our property. I would definitly reccomend them to anyone looking to rent a property.
5/5
GoogleI have been using Constables to find tenants for nearly ten years and they have always supplied a professional and prompt service and are willing to go the extra mile and help out when needed - highly recommended
5/5
GoogleThe team at Constables Estate Agents go above and beyond. They are informative, quick to respond and ever helpful through both property purchase and their managed letting services which offer value for money. Thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleTerrible service, they are misleading and will try to rip you off - dont use this service if you can help it
Agent replied · 24 August 2024
We are sorry if you feel like you’ve had a poor service from Constables. We take our customer service very seriously and would appreciate more information to see why we haven’t met your expectations and how we can improve, feedback is always very important to us. Please contact us via our info@constablesestateagents.co.uk email address or call 0151 353 1333 to discuss and see if we can help you further. With regards to being misleading we always adhere to all legislation as required and would no way intentionally mis-lead anyone. We charge industry standard fees which are always displayed and disclosed upfront. Thanks the Constables team
5/5
GoogleBoth bought our house and subsequently sold through them 6 years later. No complaints at all. very professional and personal, respond quickly to queries, friendly and helpful. Helped us through some difficulties with listed building consent also. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have a number of Rental properties. We work with the team at constables who provide quality listings and more importantly quality qualified tenants for us. I cannot express how much having experts like this makes renting your property a much better experience. I would have no problem recommending them.
5/5
GoogleSharon and Steve (and colleagues) provided an excellent and friendly service, regularly updating us throughout the sale process. Highly recommended. James and Sarah.
5/5
GoogleFirst class service sold two properties for me both went very smooth and would highly recommend to anyone selling in the area
5/5
GoogleGreat attention to detail. Any queries were answered the same day. Communication in relation to maintenance was excellent at all times.
5/5
GoogleWe purchased our property through Constables and found them to be extremely friendly, helpful and efficient. I would recommend to anyone.
5/5
GoogleWe are very happy with Constables. They were always very professional and helpful. They helped us find our dream home!
1/5
Googleencourages gazumping , unethical and unprofessionalNegativeProfessionalism
Agent replied · 24 August 2024
Hi Kimmie, We are really sorry to receive this review however we have no record or recollection of any customer fitting this account, nor can we verify anything about your identity from your name in our records. Gazumping is not something as an agent we would encourage and having reviewed the sales we have agreed since January 2021, I can find no cases of any buyer we have introduced to a property we are selling being gazumped. Given how busy the market is at present we often have instances where we will request best and final offers from prospective buyers. This gives everyone a fair opportunity to offer but would not constitute gazumping. Once an offer has been accepted, we will always advise the buyer of the instructions we have been provided with by the seller in relation to ongoing marketing. The same applies in the event of joint agency if the other agent is to continue marketing. We always deliver our service to the highest standard and have to follow all legal obligations and in accordance with the property ombudsman code of practice. It is the case that if we receive any offer up to exchange of contracts, legally we have to notify a seller of that offer. We feel that the remarks made are inaccurate and slanderous and would potentially breach Google’s review policy of providing authentic, relevant, and useful feedback. If you are a customer of Constables we would like to know more information as to why you have given such a review and allow us the opportunity to resolve this issue immediately. Please could you contact as soon as possible on info@constablesestateagents.co.uk or 0151 353 1333. Thank you, The Constables Team
5/5
GoogleVery helpful and friendly staff. Made the rental process very easy.
5/5
GoogleBriliant service from Constables for my recent house purchase. I was kept updated throughout the whole process and nothing was too much trouble. Friendy, professional staff - highly recommended.PositiveProfessionalism
5/5
GoogleConstables have managed our rental property for a number of years and now also handled the sale. They have always given a very professional and good value service with a very friendly team, many thanks.PositiveProfessionalism, Value
5/5
Googlewhilst looking for a property in the area popped in to see the guys at constables and was very pleased with the service that they offered could not have been more helpful. would fully recommend a visit. Great knowledge of the local area
5/5
GoogleReally helpful, prompt, and keep you in the loop at every step - would massively recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Constables Neston
How many reviews does Constables Neston have?
Constables's Neston office has 150 reviews across two platforms: 143 on Google, 7 on Trustpilot.
What is Constables Neston's rating?
Constables Neston is rated 4.4 out of 5 across all 150 reviews, and 4.5 out of 5 on Google from 143 reviews.
Where is Constables's Neston office?
Constables Neston, 21 High Street, Neston, CH64 9TZ.
