Every review we hold for the Neston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just engaged the services of Constables Letting dept for a second time . As previously, the service we have received with the marketing and tenant finding has been superb . The team are efficient, knowledgeable and responsive and also very easy to communicate with. The flat now has a tenant in situ, and my daughter and I have asked them to fully manage the property , because I know from previous experience that they will do an excellent job. A big thank you to Steve, Emily and Michaela for all your help so far , and we are looking forward to continuing to work with you all on this latest venture. We recommend them highly !
Chris · 16 February 2026
★★★★★ 5/5
GoogleGreat experience with Constables. Wouldn’t use anyone else. Price fairly and realistically and are honest throughout the whole process (which wasn’t our experience with other agents). They were extremely helpful with expert advice on the property we were purchasing via a different agent too which was gratefully received when looking through reports full of jargon from solicitors! The whole team were great and easily contactable but special thanks to Sue, Jamie and Steve
Rachel · 16 March 2026
★★★★★ 5/5
GoogleWe thoroughly recommend Constables. All the team are very friendly, helpful and professional. In particular, Jamie was amazing. With his professionalism, advice and pleasant demeanour, he made the selling of our house a much smoother experience than it otherwise would have been. And also gave us useful and much needed advice on the purchase of our new property even though it wasn't through Constables. He really went above and beyond - thank you so much!
P · 16 December 2025
★★★★★ 5/5
GoogleI don't hesitate to recommend Constables. They are people friendly and oriented. Make you feel at home (pun intended). They are clear on comms and do revert in time. Emily was our contact throughout our process and was very helpful.
Malconm · 16 February 2026
★★★★★ 1/5
GoogleRecently sold my mothers house and unfortunately the choice of estate agents was out of my hands and my brothers sister chose this outfit
Absolutely shocking from start to finish
I got in touch and was told someone would call me back, THREE days later I rang them again, and asked if I could receive the viewers feedback as I was interested in what potential buyers were saying after another 3 viewings , hadn't heard a thing, rang up again and was given the reply "oh I didn't know you wanted feedback from all the potential buyers"
Absolute shower wouldn't let them sell a caravan never mind a house
When I talked to people about "Constables" at the local gym no one had even heard of them
Trust me,steer clear and the scary thing is I'm a firm believer of rewarding people for good service
All they had to do was give me feedback via email........
Good news, the bottles of Moët & Chandon that they would of "all" received as a thanks saved me a small fortune
And I drank it all to their good health
Clive Watkins or Andrews would get my backing in Neston all day long
Can't directly reply to their comments ........
But I thank them for acknowledging my feedback as , as you say it helps strive to improve your business
That's why you rang me up and asked me to remove it
Feedback is something that people leave about their own personal experiences which helps people to make their own judgement
But in this situation you failed to realise that my brothers sister was not judge jury and executioner in this sale neither the owner she was just a one third interested party as myself and my brother were as well one third interested parties. The first estate agent that you state had it for "9 months" actually had it for 8 weeks live as you will undoubtedly know there was a legal reason this property could not be sold
And the final comment about not condoning alcohol ????
Well that makes you sound like a right pretentious arse
That said I thought long and hard about removing and decided I'd leave it
Also interesting after you receive negative feedback 2/3 positive appear soon after as to make mine go further down the page
Laughable
Stuart · 25 August 2022
Agent replied · 24 August 2024
Dear Mr Thompson,
Thank you for your feedback, we value any and all feedback as we always strive to improve our service however in this instance your feedback does seem somewhat unjust.
As discussed with you previously we were advised by our client that you were not the seller in this transaction and as such all communications were to be directed to our client and not yourself which we acted upon accordingly, we can only apologise if this was not the case, although we did take the time to verify this with our client’s solicitor.
The decision to appoint us as agents was made by the owner, which would also explain why the decision was out of your hands, I understand the seller did take your initial recommendation and listed with a firm your partner worked for, but that firm were unsuccessful in finding a buyer in 9 months of marketing.
I have checked with our client to ensure there were no issues with our service and they have given the utmost praise.
The Moët & Chandon for all would have been very well received, but certainly not expected, based on the potential amount that would have been provided and your subsequent consumption we would like to make it clear that as a company we do not condone this level of consumption and would encourage all to drink responsibly.
★★★★★ 1/5
TrustpilotThe worst place to buy a house!!!
Awful I am a prospective buyer I work 6 days a week along with my wife and I spoke to a Sharon who was like yes no availability to view the house unable to get the vendor to sort a Sunday as wanted to put an offer in asap …. SHARON was supposed to call me back at 5.30 no intention of calling me back to say thy can not do this Saturday what type of staff are working here costing people money for doing a half a** job what kind of business can not fit a viewing or be flexible for a buyer ?? Why would you list your property with these I said what flexibility is the on price, Sharon states loads of interest in this property LOADS!!!! But I can not get a viewing
Cole · 9 February 2026
★★★★★ 5/5
GoogleWe sold one property and purchased another with Constables. Sharon and Steve were exceptional from the start to finish. We were getting updates daily, Sharon was extremely responsive and professional throughout the process. We couldn’t be happier with the process of buying our dream home.
Zuzanna · 16 September 2025
★★★★★ 5/5
GoogleTitle: Exceptional Service with a Personal Touch
I have been with this rental agency for four years, and I can confidently say they offer an exceptional service with a person-centered approach. Throughout my tenancy, they have demonstrated unwavering support, especially during some significant life-changing challenges.
What sets this agency apart is their commitment to a person-centered approach. They go above and beyond to understand and address my needs as a tenant, ensuring a comfortable and secure living environment. Their proactive and empathetic stance has been invaluable during times of difficulty, making the rental experience truly personalized.
One of the standout qualities is their constant availability and willingness to assist. Whenever I faced any issues, whether related to the property or personal circumstances, they were quick to respond and provide the necessary support. This reliability has made a significant difference in my overall satisfaction as a tenant.
In a rental market where personal connections can be overlooked, this agency stands out for its genuine care and attention. I highly recommend them to anyone seeking not just a place to live but a partner in their housing journey. Thank you for four years of exceptional service and support!
Many Thanks Vikki the Mona one :)
VIkki · 26 March 2024
★★★★★ 5/5
GoogleTitle: Exceptional Service with a Personal Touch
I have been with this rental agency for four years, and I can confidently say they offer an exceptional service with a person-centered approach. Throughout my tenancy, they have demonstrated unwavering support, especially during some significant life-changing challenges.
What sets this agency apart is their commitment to a person-centered approach. They go above and beyond to understand and address my needs as a tenant, ensuring a comfortable and secure living environment. Their proactive and empathetic stance has been invaluable during times of difficulty, making the rental experience truly personalized.
One of the standout qualities is their constant availability and willingness to assist. Whenever I faced any issues, whether related to the property or personal circumstances, they were quick to respond and provide the necessary support. This reliability has made a significant difference in my overall satisfaction as a tenant.
In a rental market where personal connections can be overlooked, this agency stands out for its genuine care and attention. I highly recommend them to anyone seeking not just a place to live but a partner in their housing journey. Thank you for four years of exceptional service and support!
Many Thanks Vikki the Mona one :)
0 · 28 December 2023
★★★★★ 5/5
GoogleConstables have been a pleasure to work with. Sue has been professional, organised and personable and I couldn't recommend them enough for buying/selling your home. They are a step above your usual estate agents.
OLIVER · 16 October 2025
★★★★★ 5/5
GoogleSharon went over and above what was required to get our purchase completed. Can't thank her enough for all she did.
Thank you for everything you helped us with....many thanks,
Steve & Yvonne
Steviesguitar · 16 October 2025
★★★★★ 5/5
GoogleWe could not be happier with our experience of selling our home and buying our new home with Constables. They found us our dream home and got our house sold within a week. Sue in particular was extremely attentive throughout the process and went above and beyond to ensure that it all went smoothly. We would not hesitate to recommend them.
Alice · 16 February 2026
★★★★★ 5/5
GoogleExcellent service for landlords. We have been using Constables for two years and have always found their lettings department to be highly knowledgeable and professional. From advertising the property through to referencing and securing tenants, the process has been handled efficiently and effectively throughout. Emily, in particular, has done an excellent job and has been a pleasure to deal with.
TBEICH · 16 February 2026
★★★★★ 5/5
GoogleI viewed and bought a property through Constables Estate Agents during summer 2023.
Two viewings initially with Jamie and later with Sue , easy going and very relaxed which is how I like any purchasing experience .
After the deal was done Sharon was extremely helpful with correspondence between the vendors , myself and any conveyance queries I had .
A very smooth process from start to finish.
Barry · 28 November 2023
★★★★★ 5/5
GoogleMy tenancy was transferred across to Constables after some problems with a previous agent and they were fantastic!
Constables were so professional and friendly and made everything so easy. Always there at the end of the phone or email with sound advice. Quick resolutions to any issues.
Toward the end of my tenancy I had a lot of communication with the agents (in Particular Sam). A domestic situation that needed to be dealt with quickly and delicately to alter my agreement. Constables were so approachable during an awful time and went above and beyond as an agent. I would definitely recommend Constables and would seek to use them again myself in the future.
Ashley · 25 August 2022
★★★★★ 5/5
GoogleSam, Steve and Nicky from Constables have been managing my properties for the last three years. The service is extremely professional. Everything is managed quickly and efficiently in a friendly manner to both myself and my tenants. I am always provided with multiple quotes for service and maintenance requirements. New high quality tenants have always been sourced within notice periods in order that we enjoy fully let properties all the time. Highly recommend working with this fabulous team whether you're a Landlord, a Tenant, a Buyer or a Seller.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 25 August 2022
★★★★★ 5/5
GoogleIt has been an absolute pleasure to partner with Constables to facilitate the sale of my property. Sharon has been my primary contact and she is very diligent, pro-active and an absolute pleasure to deal with. Congratulations to Steve and the entire team for running such a dynamic business.
Peter · 22 September 2024
★★★★★ 5/5
GoogleConstables were everything you’d want in an Estate Agent selling your property - Professional, Helpful and Proactive. From the day that I first contacted Constables, they took out all the potential stress associated with putting your house on the market away. Jamie and Sharon were on hand to support me with my questions throughout the process and always kept me up to date. 5 star service throughout and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 25 August 2022
★★★★★ 5/5
GoogleWe have recently sold a property in Willaston through Constables in the midst of Covid-19 lockdown. As absentee owners, Constables went the extra mile all the way through the process for us - keeping buyers and sellers appraised in a totally transparent and open way - and even looking over the property for us from time to time. Nothing was too much trouble, and every request was met with a smile and good humour. I would recommend the firm to anyone who wants a truly tailored and professional approach to either selling or buying a property. Steve and Jamie were a delight to work with throughout the process.PositiveProfessionalism
David · 25 August 2021
★★★★★ 5/5
GoogleI have used Constables as a letting agent for my apartment, and, more recently as the sales agent for selling it. I have dealt with Steve, Sharon, Sam and at times Jamie , and they have all been knowledgeable, efficient, reliable and really easy to talk to. I have had complete confidence in their abilities and have felt that they have given me sound advice when required. I would recommend Constables to anyone who wishes to rent, let, buy or sell a property - you get professional expertise coupled with personal , individualised service - the full package!
Julie · 25 August 2021
★★★★★ 5/5
GoogleI’ve used Constables as a Managing Agent for a rental property and also as an Estate Agent for the sale of a property. In both cases, I received excellent service from the team at Constables. I found them to be professional, helpful, friendly and very effective at their job. I would use Constables again without hesitation.
Marc · 16 October 2025
★★★★★ 5/5
GoogleConstables was the estate agent for the house we've just purchased. It was quite a long and at times frustrating process. However, Sharon at Constables was always really helpful, chased things up and got things done - quickly! So thanks to Sharon I didn't lose my mind. If we are ever to sell again, we would use Constables.
Maria · 25 August 2023
★★★★★ 5/5
GoogleI would like to thank everyone at Constables for everything that they did when I bought my house ,amazing people .They helped me with every detail ,nothing too much trouble ,I mainly dealt with Jamie ,Steve and Sharon.Highly recommended Constables .Even after the sale they contacted me to make sure everything was good .Fab people.Thankyou.
Anne · 25 August 2023
★★★★★ 5/5
GoogleVery happy with the service they provided, from Jamie, Sharon and the rest of the team. They listened to my requirements and kept me Informed , every step of the way. Very professional ,local company. Thanks Mrs Patricia Cain.
Patricia · 25 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
