Peter Morgan Neath reviews

★★★★★ 1/5

Google

Will be reporting this angency as they keep putting properties up for sale which are not actually for sale. They're just looking to take your details to bombard you with other properties you don't want. …

Maria · 16 August 2025

★★★★★ 1/5

Google

Where to start? We rented a 2 bedroom property in Neath with Peter Morgan for just over 2 years and I have to say, it has been by far the worst experience I have ever had dealing with an estate agents. The property had been recently refurbished and looked great. Not long after moving in it started to show it's true colours. We started to have problems with black mould in the front bedroom and bathroom. The bathroom had no extractor fan for ventilation and we had to have the window open every time we showered, needless to say this wasn't enough keep the mould at bay. In the bedroom the mould was gathering around the front wall, along the gutter line. We reported the problems and after a while they came out to see what the problem was. We were told it's our fault for not ventilating the property enough. So we did our best to air the house out but it did nothing to solve the issues. We learned to live with it and got on with it but the mould in the front bedroom got worse so we decided to move into the back bedroom and got on with it until December 2022. That's when the back bedroom, which had a flat roof developed a leak and also started having serious damp and mould problems, worse than the front bedroom. We reported this as soon as we noticed it and were repeatedly told that someone would be out to inspect the roof... it took a MONTH for someone to actually come out just to once again tell us that it's due to air circulation and it was out fault. By January both bedrooms were unusable and we had to move our bed downstairs into the LIVING ROOM!! It took a further 3 MONTHS of complaining about the issues for anything to be done about the issues and it was deemed that the flat roof did in fact have a leak due to rotten fascia boards and that the mould in the front bedroom was because of the chimney! It then took a further month for anything to be done about it. For 4 months we had to use our living room as a bedroom! This has been one of the most frustrating experiences of my life. The countless amount of times that I had been told something would be done and nothing was, the amount of times I had been told I would get a call back and never did! Sleeping in our living room because we didn't have a usable bedroom! And to top it off now, the landlord is trying to withhold our deposit. I wouldn't ever use these again, this company does not care at all about people's health or wellbeing. So glad that I have now purchased my own property and will never have to rent and be at the mercy of estate agents like these again!!

Seirian · 19 September 2023

★★★★★ 5/5

Google

A huge thank you to everyone at Peter morgan. We really needed to get into a new property asap and they helped massively it's a huge help to me and my two young children. We will have many happy and wonderful memories there I'm sure of it, it's a fresh start for us all. Thanks all. I needed a place and within 2 weeks Im moving in. The process was scary at first but I didn't need to do much other than wait for my moving in date. Everyone has been super helpful and I can't thank you all enough.

Demi · 20 August 2023

★★★★★ 1/5

Trustpilot

Since Peter Morgan have taken over this…

Since Peter Morgan have taken over this estate agents it has been horrendous! Avoid! Missing rental payments, they currently owe me 4 months rent from next week and now want me to provide bank statements and proof of income in order to get my rent that is owed, I had to give my tenant notice, they are moving out this week as I can no longer cope with the financial stress this company has caused me over the past year! Full of excuses or no answer at all, they basically do not care! Will never rent out my property again after this awful experience!!

Kate · 18 February 2025

★★★★★ 1/5

Google

If I could put a minus score I would,a relative of mine was treated appallingly basically being forced out with a feeble excuse that landlord wanted to sell now property is readvertised with guess what £100 extra a month,and to top it all she still hasn't had her bond returned,stay away from this company.

Dean · 27 November 2025

★★★★★ 5/5

Google

Everyone at Peter Morgan estate agents were so helpful, especially Ann on the lettings team. They went above and beyond to ensure that the property got let out and everything ran smoothly.

Sam · 16 June 2023

★★★★★ 1/5

Google

1 star is generous. The most useless group of people I've ever had to communicate with. We have rented a property for the last 18 months through Peter Morgan, Neath branch; which was great due to a good landlord and not at all because of Peter Morgan reaching new extremes of useless at every turn. We left the property in spotless condition and they now seem unwilling to give us our deposit back. At first it was waiting on the landlord approval then they said they would transfer it first thing the next working day, then when they didn't and we chased them up they claim actually the landlord has the deposit (which they don't, as I transferred it to Peter Morgan at the start of tenancy and have it in proof in bank statements and also it is written in the tenancy contract/agreement.) £692 is a lot of money which neither me or my partner want to be chasing you up with all the time, and the contract ended nearly a month ago now. We just want our money back and to never have contact with Peter Morgan again.

Lucy · 16 June 2023

★★★★★ 5/5

Google

Lucy is a first rate manager.

Michael · 18 November 2024

★★★★★ 5/5

Google

Would like to thank Stacey at the Neath branch for helping us with the purchase of our new property, there had been problems from start to finish with the conveyancing and several issues with the chain. However Stacey used all her determination to help us get the purchase over the finishing line!

James · 17 June 2019

★★★★★ 5/5

Google

Stacey was so helpful in communicating between us and the seller. Stacey answered any queries we had and went over and above to help us. Would definitely recommend.

Laura · 16 June 2023

★★★★★ 1/5

Trustpilot

AVOID!!

It's a shame I have to give them 1 star. They have consistently been late with our rent payments for the past year but have now stopped paying our rent money completely. We know they have been paid by our tenants. I have complained directly to the managing director who either ignores me or responds with vague excuses and no explanation. We have now terminated our contract with them but are still owed 2 months rent. Just what you need before Xmas. Avoid this fraudulent company at all costs!

Miss · 17 December 2024

★★★★★ 5/5

Google

Another good experience with Peter Morgan. The brochure for the property contained excellent photographs showing the property at its best. All visits were handled efficiently we were notified in advance and again nearer time and the visits were followed up quickly. A suitable buyer was found and the sale was moved along efficiently. I have recommended Peter Morgan to friends.PositiveResponsiveness, Professionalism

Terry · 18 May 2024

★★★★★ 5/5

Google

Pleasurable experience from the start. House was quickly visible on all major websites and was sold in just over a week. All aspects from photos, viewings and continuous sales support was superb. They removed a lot of the expected stress during this time.PositiveResponsiveness, Professionalism

Dave · 16 June 2021

★★★★★ 5/5

Google

The images used were excellent, they cared about the visuals and really gave our house the best start. They were always Professional but still approachable. …

Nicola · 16 August 2025

★★★★★ 5/5

Google

We have assisted Peter Morgan Property in a number of planning related matters. The staff at Peter Morgan Property are a pleasure to deal with and their knowledge of the housing market is second to none. They are professional, friendly and efficient in meeting their client's requests and offering property related advice and recommendations.

Office · 10 August 2024

★★★★★ 1/5

Google

Stay well well clear!!!!was private renting off these crooks,was told it was a long term contract until I split with my partner and then all of a sudden after finding personal messages between my ex and the estate agent manager they served me with a notice to vacate the premise as they were selling the house,the house was old and delapaded,but turns out after kicking me out and being blackmailed by Peter Morgan staff to pay the reminder month rent or they were going to try and stop me and my kids having a housing association house the lovely people in Peter Morgan re rented the house to someone else then had the cheek to send court paper to me after kicking me and 2 kids out in the middle of a pandemic if you use these people you must be mad 😂😂also kept my £750 bond because I put a sky dish up?never had a sky contract in my life electric fires,kitchen floods,live electric cables hanging off wall which took 3 weeks to fix nearly killed my 2 year old son,average repair wait 3-4 week absolute joke.

Jason · 16 June 2022

★★★★★ 5/5

Google

I Just want to thank Peter morgan and staff for selling my house and being absolutely patience specallily for the times we have been messed around buy other buyers and reassuring that when it goes back on the market it would sell and I would have no more headaches this time around. true to they word it has happened word for word. But most importantly I want to thank the lovely Stacey who has been with me every step of the way through this journey. Her kind caring focus driven attitude towards the clients on both the buying and selling side is 100% even being one step ahead of my solicitor what does that tell you. if your looking to sell your property or rent it out then it would be a absolute no brainer PETER MORGAN is the only agent you need and ask for Stacey she will take great care of you you won't regret itPositiveProfessionalism

Nicky · 16 June 2022

★★★★★ 5/5

Google

Amazingly help. Thank you Lucy and Becky

Sarah · 16 May 2024

★★★★★ 5/5

Google

I seen a property on Peter Morgan website and I wanted to view it soon as I seen it. Got in contact with the the estate agent and we had to fill out a application form to view the property, they were really honest and truthful with everything we asked and have been very helpful throughout the entire process of us getting the property I'm about to move into.

Lyndsey · 16 June 2023

★★★★★ 1/5

Google

Being someone that has gone through the selling and buying process. These people have been the worst. They were very un helpful and dragged there feet as long as possible. No communication. More chance on walking on water then them answering phone to you. Blamed everything on the vendor only later to find out vendor was only following their own poor instructions eg not cleaning out rubbish from property.

Kat · 16 June 2023

★★★★★ 5/5

Google

Absolutely amazing to deal with and went over and above for us when we were purchasing a property from them. We was handled with care because of our tragic situation and felt understood, valued and everything was really personable. We would highly recommend them if we were ever selling or renting a house as they communicate so well and so professional. I can understand why they have been in business for so long because they really understand people.PositiveProfessionalism

Official · 16 June 2022

★★★★★ 5/5

Google

This was our first time to deal with an agency for renting a property. And we were very happy from the first day we contacted them. They were very helpful and understood our situation. They were with us in every single details to make our movement easy. I appreciate their helps and I thank them a lot. I wish them all the success.

Dnya · 25 August 2023

★★★★★ 1/5

Google

Cannot recommend this company. Have nothing positive to say. Just check out all the reviews

Mark · 13 September 2025

★★★★★ 5/5

Google

This was our first time to deal with an agency for renting a property. And we were very happy from the first day we contacted them. They were very helpful and understood our situation. They were with us in every single details to make our movement easy. I appreciate their helps and I thank them a lot. I wish them all the success.

Donia · 16 June 2023