Peter Morgan reviews

★★★★★ 5/5

Google

I have recently used Peter Morgan Letting Agents to advertise my rental property and find suitable tenants. Not being from the area I originally arranged an appointment with another agency to view the house but after driving for a while to get there and organising my day around it the agent did not turn up as they forgot? It concerned me as how were they going to manage viewings? Luckily I called Peter Morgan and the Letting Manager Camille arranged to call in on her way home. I have to say she was excellent, really professional, knew the area inside out and listened to everything that I had to say about the type of tenants I was looking for. Camille kept me updated constantly and found great tenants for my property. I would not hesitate to recommend.

Bev · 16 March 2026

★★★★★ 5/5

Google

Josh Elliot was approachable and professional at all times. He photographed and marketed our property exceptionally well. It had been advertised with another agent for months (with no interest) but within a few days of going live with Peter Morgan we were under offer following a first viewing. I have no hesitation in recommending Peter Morgan Estate Agents in Neath. All staff were quick to respond to questions. Thank you all.

Kay · 24 March 2025

★★★★★ 5/5

Google

I found it really daunting selling my first property. Jonathan Morgan and his team made the process so easy and stress free. Their communication was fantastic and the team were easy to get hold of. My house sold far quicker than I had imagined. I have recommended Peter Morgan to a family member & a friend, who both have accepted offers on their properties already! I highly recommend Peter Morgan estate agents and wouldn’t think twice to use them again in future. Special thank you to Jonathan Morgan & Jess Howells!

Sian · 26 September 2024

★★★★★ 5/5

Google

Rebecca WilliamWe had been tirelessly looking to rent a property at short notice within the Swansea area. After many days of looking, and often not getting calls returned, or emails acknowledged, we came across an amazing property in Neath, which was listed by the Peter Morgan Group. We where so impressed by how friendly, professional, and efficient the team were. Both Rebecca Williams and her colleague Grant went out of their way to help us, getting everything moving at lightning speed. We really just can't thank you guys enough.

שחור · 10 August 2024

★★★★★ 1/5

Google

Review is related to the Talbot Green offices. As a landlord, they have been nothing but a pain in the backside since the takeover Nicholas Micheal agency. 5 out of 6 months they have been significantly late in payment, very little in terms of information or even responses to my numerous emails. Haven't visited the property once since march. At a loss to understand what I pay for! Avoid at all costs

Rhys · 12 October 2024

★★★★★ 1/5

Google

Frm a land lord; this company are atrocious. Poor communication, poor management. Always in a meeting, never call back. Very late in sending my owed rent, then over charged for work I have already paid for...a substantial figure.... this is not the first time they have over charged/underpaid. I have had to chase and chase since I started with them. Always an excuse of lack of staff, meetings back to back, Barclays is holding your money...really? Shame. Shame. Shame. They fail to live up to their own contract. We are changing agents.

Heather · 16 May 2024

★★★★★ 1/5

Google

Never answer the phone! When they do, always hung up on you and then when you call back it’s a repeat of this. Talbot Green always answer on their behalf and are more helpful!! Been chasing bond back and apparently head of lettings Mark is always in a meeting or out of the office! Ridiculous! Quick enough to take money off us then when we request bond back, seems to be like getting blood from a stone! Shocking communication and service.

Blake · 16 May 2024

★★★★★ 1/5

Trustpilot

They don't deserve even a single star

They don't deserve even a single star, the level of their incompetence is off the scale. Its not only their incompetence its their total refusal to reply to requests from their customers. We are pensioners, pushing 80, and had the misfortune of renting a property through them. A few months after we left and returned the key, my bank statement showed they were still taking the rent, of £800 a month, money we could ill afford to lose. This is a criminal offence as per the 1976 Theft Act. They eventually coughed up all but £400 which they still owe us. They should not be allowed to continue in business but be struck off for malpractice.

Ailsa · 8 July 2026

★★★★★ 5/5

Google

Amazing service with our rental. Can't recommend Shauna enough. Extremely professional and communicated really well. Got us into the property swiftly. We are so very happy 😊 …

Toni · 8 July 2025

★★★★★ 5/5

Google

They made the purchase process quite smooth indeed. I found the whole experience wholly 'assisted' (by Peter Morgan) from start to finish. I am especially happy with with this Company as I failed to get a mortgage through my bank Barclays over a silly technicality. However, James from Peter Morgan saw to it, that I was offered a complete mortgage package and ensured that I DID RECEIVE a Barclays Mortgage. This was a SERIOUS plus point for me, and should also be a plus point for ANY first time buyer! Well worth a punt! 5 STARS! Stacey at the Neath Branch was there at the end of the phone for help every step of the way. Thankyou Guyz, as I am now in my new home!PositiveResponsiveness, Quality, Professionalism, Value

Robert · 25 August 2022

★★★★★ 5/5

Google

Peter Morgan estate agents were outstanding from the get go! They were so informative, friendly and supportive! Their customers service is incredible! Stacey was allocated to myself for the sale of my house and what I must say it she was incredible!! She was so supportive, friendly and informative, she made the process way easier than I expected! Stacey is a great member of the Peter Morgan sales team and I would 100% recommend her to everyone! Not only will you get the BEST customer service and product, you will also get one of the most easy going, fun and enjoyable services out there! Stacey was able to put a smile on my face even with my situation being as difficult as it was! She is an amazing person and one I highly recommend to you all!PositiveResponsiveness, Quality, Professionalism, Value

Alex · 25 August 2022

★★★★★ 5/5

Google

Peter Morgan Neath began marketing the house on 12 January 2022 after some three years with another estate agent. We had more viewings in the first week than in the previous two years, and on the 4th February 2022 we accepted an offer which met the asking price recommended by Peter Morgan. Completion was achieved on 14 April 2022. I cannot express enough how impressed I have been with the efficiency of everyone at Peter Morgan Neath, the service they have given us really has been top drawer from day 1 to completion.

Dave · 16 June 2022

★★★★★ 5/5

Google

From the initial point of contact when requesting the viewing of a property they had up for sale, the actual viewing itself with Jamie and the service to date has been exceptional. Leah from the negotiation of the offer, has been amazing. The paperwork was submitted to my solicitor with 24 hours of my offer being accepted and there was no fuss, stress or hassle to me, she took care of everything swiftly and promptly. Leah is very proficient, knowledgeable and nothing appears to be too much trouble for her. Can't praise her enough I certainly recommend Peter Morgan Estate Agents!!!

Jayne · 16 June 2022

★★★★★ 5/5

Google

Absolutely awesome company, dealt with Stacey throughout and she went above and beyond in all aspects. It's more than fair to say the service I recieved was amazing, far far better than the agent who sold my house! Nothing was too much trouble, a really nice bubbly person with a real "can do" attitude throughout and everytime an update was promised, it was delivered. I'm confident the sale would not have proceeded without Stacey's involvement. A real credit to Peter Morgan Estate Agents. All the other staff I had contact with were very nice, no complaints at all about any aspect of the process Peter Morgans were involved in. The only regret was that I didnt ask Peter morgans to handle my sale!!!

Rhys · 16 June 2022

★★★★★ 5/5

Google

I was worried initially on how things will work out but it turns out that choosing Peter Morgan was best thing I could have done. Ann-Marie is so professional and relieved me off all the stress. David is a gem and words cannot describe how grateful I am for all their help. A great team-ticks all the boxes !! 5 stars.

Anjna · 17 January 2024

★★★★★ 5/5

Google

The past couple of weeks I have tried to view two houses, one with Clee and the other with Peter Morgan. The difference in service between the two was significant, one was unresponsive and a horrible experience filled with lies and contradictions, the other was with Peter Morgan. Not once did I have to chase, they were communitive throughout, professional and a special shout out to Leah who dealt with us on the day of the viewing and the negotiation of the offer, she was brilliant and by the time i'd driven back from the viewing the offer had been accepted and paperwork started. Can't recommend Peter Morgan enough, fantastic to buy from.PositiveProfessionalism

Adam · 25 August 2021

★★★★★ 5/5

Google

Can’t thank Leah enough for helping speed up the process for us. We had particularly poor solicitors which wasn’t helping. Thank you so much Leah we really appreciate the help and putting up with all of our phone calls and chasing!!

Charles · 26 September 2024

★★★★★ 5/5

Google

When initially viewing the property my agent Grant was welcoming and informative. He was friendly and definitely put me at ease when deciding on this big decision in moving. All the office staff have been friendly and helpful and I would definitely recommend them to family and friends.

Kimberley · 25 May 2024

★★★★★ 5/5

Google

Both Camille & Kirsten pulled out all the stops to ensure that could secure a Lettings property, in a very short period of time. They both could not do enough for me in a difficult period in my life. Seamless paperwork process & with minimum time spent filling out forms etc. Extraordinary service.

Louise · 22 October 2025

★★★★★ 1/5

Trustpilot

It’s criminal what there doing to…

It’s criminal what there doing to people. I rented for a year and a half, nothing but stress. Even had the cheek to take an extra £50 a month ontop of the £100 I was paying for them to manage. Had my place back 5 months ago, had a letter from my tenants solicitor about her bond and deposit has not been giving back. Tried Peter Morgan 50times including emails. Zero help off them. If you don’t pay a speeding ticket, you have the bailiffs knocking your door, these cowboys owe thousands and absolutely nothing is done. Pathetic company how people working there stay I’ll never know. No morals.

Adam · 14 November 2025

★★★★★ 5/5

Google

It was a pleasure using the Peter Morgan group. Everything was professional and was able to contact them for any questions we had during the sale. Would not hesitate to use them again in the future

Josh · 17 August 2024

★★★★★ 5/5

Google

Thank you so much for all your hard work on my property sale it has been a joy to work with you and will always deffo be recommending you to my family and friends , special thanks to Leah and Jess and Gemma who have been amazing and they are a credit your estate agency.

Luke · 16 June 2023

★★★★★ 5/5

Google

Very friendly and approachable staff and very patient to put up with my stress of selling the house. Stacey was easy to talk to and very helpful and put my mind at ease and they had the achievable sale price that I required thankyou well done to you all at Peter Morgan branch in Neath

Sarah · 16 June 2023

★★★★★ 1/5

Google

Definitely will not use this estate agent again. They only do what they want to do, total disregard to our instructions and requests. They made the sale of our property very stressful, from the office staff to the agents that did the showings and even the top management. They are only interested in their fee, and don't care how they get it. Absolutely no empathy for the paying customer. Do yourself a favour and avoid this company.

Darren · 25 November 2025